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Hardware

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Printers (75)


  • Printer driver and calibration steps for most Wasp Printers
  • Printers not responding after assigning an IP address with the admin utility.
  • Thermal Receipt Printers: Can you use generic paper rolls in Wasp's Receipt printer?
  • WPL Label Printer: Installing driver to a network printer
  • Wasp label printer is not displayed in Devices and Printers (Windows 10 and Windows 8). I can print to it, but the label size is incorrect.
View 75 articles

Scanners (144)


  • WCS3900 - How do I stop my WCS3900 or WCS3905 scanner from pressing "Enter" after every scan?
  • WLP4170 - How can I program my Wasp WLP 4170 Scanner to strip off the leading 0 when decoding UPC-A bar codes?
  • WCS3950: Not working on a PS2 connection
  • WLS8950SBR barcode scanner
  • WWS750 & WDI7500: Intercharacter Delay setting does not apply to USB-cabled scanners
View 144 articles

Mobile Computers (124)


  • Barcode printed on a colored background that will not scan.
  • InventoryControl: Configure mobile device label printing, when printer is not connected to the Inventory Service PC
  • WDT60: When the Scan button is pressed, the laser doesn't come on
  • McAfee protection products prevent Windows Mobile/CE device connection
  • InventoryControl v7: mobile device connection troubleshooting
View 124 articles

POS Equipment (23)


  • Thermal Receipt Printers: Printer Driver (v3.51, older, deprecated)
  • Driver installation fails in Windows 8 and 10: disable driver signing
  • I need to change some of the characters that are transmitted when I swipe a credit card. I would like the scanner to substitute one character for another like when a ? is scanned I need it change rd to %
  • Quickstore: Manual and Documentation
  • WKB1155 : I need the utility to program the keys on the POS keyboard
View 23 articles

Time Clocks (29)


  • What do the buttons on the face of the Wx100 clocks do?
  • We need the mac address from our Wasp clock.
  • Wx100 Timeclocks: How To change the clock display to "upside down" to match the included faceplate
  • B2000 timeclock: Enrolling fingerprints
  • Wx100 timeclocks (1100, 2100, 3100) are not repairable
View 29 articles
  • Scanner is decoding a plus sign between characters in Code 39 barcodes

    Posted by Max Holden in 2017-04-10
    in Hardware
  • Software required for scanners to operate

    Posted by Max Holden in 2017-04-10
    in Hardware
  • CCD scanner not reading barcodes when held inches from the barcode

    Posted by Max Holden in 2017-04-10
    in Hardware
  • Is there a way to confirm what a scanner is writing when it decodes a barcode?

    Posted by Max Holden in 2017-04-10
    in Hardware
  • The scanner isn't working on my Windows Mobile / CE device.

    Posted by Scott Leonard in 2017-04-10
    in Hardware
  • Where can I find printed documentation for Wasp products?

    Posted by Max Holden in 2017-04-10
    in FAQs
  • InventoryControl: Configure mobile device label printing, when printer is not connected to the Inventory Service PC

    Posted by Sicaro Burnett in 2018-02-26
    in Hardware
  • InventoryControl: How to change the mobile device's RF/wireless port

    Posted by Sicaro Burnett in 2023-01-19
    in Hardware
  • HC1: Instructions for loading new OS / firmware - HC1-xxxxxMDG models only

    Posted by Jason Whitmer in 2023-01-20
    in Hardware
  • WPL305 Printer Resources

    Posted by Sicaro Burnett in 2023-11-10
    in Hardware
  • WDI4600 Scanner: How to Set Prefix and/or Suffix to Tab, Enter, nothing, or other character(s)

    Posted by Sicaro Burnett in 2023-01-19
    in Hardware
  • WCS3950: Not working on a PS2 connection

    Posted by Jason Whitmer in 2025-01-07
    in Hardware
  • WDI4600: LED blinks green and there is no beam emitted when the trigger is pulled

    Posted by Internal User in 2021-05-25
    in Hardware
  • MobileAsset v7 on a mobile device: Switching database, or respecifying the Service URL

    Posted by Scott Leonard in 2017-04-10
    in Hardware
  • MobileAsset v7: Manual installation of CAB files to a WPA1000 mobile device

    Posted by Scott Leonard in 2023-01-19
    in Hardware
  • Package Tracker says an update is available and I must upgrade

    Posted by Scott Leonard in 2025-01-07
    in Cloud > PackageTracker
  • WDT60: When the Scan button is pressed, the laser doesn't come on

    Posted by Scott Leonard in 2017-04-10
    in Hardware
  • WDI4600 scanner: changing case of alpha characters

    Posted by Scott Leonard in 2023-01-19
    in Hardware
  • Scanner cable types and compatible scanner models

    Posted by Scott Leonard in 2023-01-20
    in Hardware
  • WPL Label Printer: Installing driver to a network printer

    Posted by Scott Leonard in 2019-01-23
    in Hardware
  • WLS9600: LED blinks green and there is no beam emitted when the trigger is pulled

    Posted by Scott Leonard in 2018-11-28
    in Hardware
  • WLS8600: LED blinks green and there is no beam emitted when the trigger is pulled

    Posted by Scott Leonard in 2018-11-28
    in Hardware
  • WLS9600: Interleaved 2 of 5 Symbology is disabled by default

    Posted by Scott Leonard in 2023-01-19
    in Hardware
  • Wasp Quick App: Usage notes

    Posted by Scott Leonard in 2025-03-11
    in Hardware
  • MobileAsset: Mobile devices and the check-out/check-in process

    Posted by Scott Leonard in 2017-04-10
    in Hardware
  • Mobile devices with square aspect ratio screen will not work with Wasp software

    Posted by Scott Leonard in 2023-01-20
    in Hardware
  • Identifying Biometric Timeclocks models B1000 B1100 B2000

    Posted by Scott Leonard in 2023-01-20
    in Hardware
  • WPL406 with Peeler module - loading the media (labels)

    Posted by Scott Leonard in 2023-01-20
    in Hardware
  • HC1: Instructions for loading new OS / firmware - HC1-xxxxxADG models only

    Posted by Scott Leonard in 2023-01-20
    in Hardware
  • MobileAsset v6: During audit on mobile device, Asset descriptions are wrong

    Posted by Scott Leonard in 2017-04-10
    in Hardware
  • Is there a way to open the WCD5000 cash drawer if I accidentally closed the drawer with the keys in it (or key is broken/missing)?

    Posted by Scott Leonard in 2018-10-15
    in Hardware
  • MobileAsset v7: How to gather log files from a mobile device (Android, iOS, Windows Mobile / CE)

    Posted by Scott Leonard in 2018-01-05
    in Hardware
  • WCD5000 cash drawer: replacing the lock

    Posted by Scott Leonard in 2023-01-20
    in Hardware
  • WLS9600: Enable & Disable Common Symbologies

    Posted by Scott Leonard in 2023-01-20
    in Hardware
  • Windows Printer & Printing Subsystem problems

    Posted by Scott Leonard in 2018-04-24
    in FAQs
  • WWS650 & WWS750 scanner: how to link (pair) to base

    Posted by Scott Leonard in 2025-05-22
    in Hardware
  • Unifi access point, manufactured by Ubiquiti

    Posted by Scott Leonard in 2021-06-22
    in Hardware

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