Navigate
Wasp Helpdesk
  • Register

  • or
  • Login
    Need a password reminder?
or
Contact Us
  • Get in touch

    Send us an email

  • Start a chat session

  • Knowledgebase Read help articles
  • News News & updates
  • Contact Us We are here to help
  • Training View our options
  • Portal
  • Knowledgebase
  • Hardware

Hardware

RSS Feed Subscribe

Printers (77)


  • WPL305 - Is there an available USB version of the WPL 305?
  • Unable to calibrate labels longer than 10 inches with WPL610
  • WPL305 has flashing red or amber lights when powered on
  • WPL printers: Scan-to-Print: scan a barcode to print a label with that barcode
  • WPL printers: Scan-to-Print: Connect a WWS750 scanner via serial cable
View 77 articles

Scanners (144)


  • WCS3900 or WCS3905: scanner's beam comes on but no barcodes are read (PS/2 keyboard connection)
  • WLP4170 - How can I program my Wasp WLP 4170 Scanner to strip off the leading 0 when decoding UPC-A bar codes?
  • WLR8900: How to prevent sending Enter after each scan?
  • How to configure the scanner to output a USPS tracking number properly
  • Bluetooth scanner paired to Android device disables on-screen keyboard
View 144 articles

Mobile Computers (132)


  • Barcode printed on a colored background that will not scan.
  • WPA1200 - Error: USI Error-Scanner Failed
  • Multiple products: Windows 8.1 does not allow .Net Framework to install properly
  • WDT3200 series model features and characteristics
  • Windows Mobile Device Center: Installation gives error "at least one Windows component required by WMDC is missing"
View 132 articles

POS Equipment (27)


  • POS Hardware Setup Manuals
  • Thermal Receipt Printers: Printer Driver (v3.51, older, deprecated)
  • Driver installation fails in Windows 8 and 10: disable driver signing
  • I need to change some of the characters that are transmitted when I swipe a credit card. I would like the scanner to substitute one character for another like when a ? is scanned I need it change rd to %
  • Thermal Receipt Printers: Printer Driver (v4.51)
View 27 articles

Time Clocks (30)


  • I can't connect to my B1000 or B1100 clock using a crossover cable
  • How many punches will my timeclock hold? What is the maximum number of punches for my clock?
  • Biometric Clock Help
  • Timeclock card specs
  • Timeclock display shows Jan 1, 2070 (or 1970), and WaspTime reports its time as 8/18/2103, cannot be updated
View 30 articles
  • Scanner is decoding a plus sign between characters in Code 39 barcodes

    Posted by Max Holden in 2017-04-10
    in Hardware
  • B1000: Can't connect using crossover cable

    Posted by Max Holden in 2017-04-10
    in Hardware
  • Multiple Products - Changed the printer's ribbon and now the barcodes are smudged with imprecise lines

    Posted by Max Holden in 2017-04-10
    in Hardware
  • Is there a way to confirm what a scanner is writing when it decodes a barcode?

    Posted by Max Holden in 2017-04-10
    in Hardware
  • The scanner isn't working on my Windows Mobile / CE device.

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WDT2200: How to set a program (e.g. created in AppGen) to start automatically when the scanner is powered on

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WDT2200: How to include header files for functions used in an AppGen program node

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WWS800 or WWS850: How to pair directly to a PC with Bluetooth HID

    Posted by Internal User in 2023-01-20
    in Hardware
  • Fontware - Printing from MS Word to a W-300 label printer, 3 blank labels are fed after it prints.

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • B1000 & B1100 BioClock Manual

    Posted by Internal User in 2023-01-20
    in Hardware
  • B1000 & B1100: How do I change the display back to English from another language?

    Posted by Internal User in 2017-04-10
    in Hardware
  • Where can I find printed documentation for Wasp products?

    Posted by Max Holden in 2017-04-10
    in FAQs
  • WDT2200 - Cannot log out of the WDT2200 unit.

    Posted by Tom Tate in 2019-09-24
    in Hardware
  • delete

    Posted by Max Holden in 2019-05-23
    in Hardware
  • WKB1000 keyboard - The programable keys aren't labeled. What are they set to by default?

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • WKB1000 - How to program function key macros with the Quickstore POS Keyboard

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • InventoryControl: How to change the mobile device's RF/wireless port

    Posted by Sicaro Burnett in 2023-01-19
    in Hardware
  • HC1: Instructions for loading new OS / firmware - HC1-xxxxxMDG models only

    Posted by Jason Whitmer in 2023-01-20
    in Hardware
  • WPL305 Printer Resources

    Posted by Sicaro Burnett in 2023-01-20
    in Hardware
  • WDI4600 Scanner: How to Set Prefix and/or Suffix to Tab, Enter, nothing, or other character(s)

    Posted by Sicaro Burnett in 2023-01-19
    in Hardware
  • delete

    Posted by Sicaro Burnett in 2019-05-23
    in Hardware
  • WCS3950: Not working on a PS2 connection

    Posted by Jason Whitmer in 2017-05-19
    in Hardware
  • WDI4600: LED blinks green and there is no beam emitted when the trigger is pulled

    Posted by Internal User in 2021-05-25
    in Hardware
  • MobileAsset v7 on a mobile device: Switching database, or respecifying the Service URL

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • MobileAsset v7: Manual installation of CAB files to a WPA1000 mobile device

    Posted by Scott Barnett in 2023-01-19
    in Hardware
  • Package Tracker says an update is available and I must upgrade

    Posted by Scott Barnett in 2018-06-08
    in Cloud > PackageTracker
  • WDT60: When the Scan button is pressed, the laser doesn't come on

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WDI4600 scanner: changing case of alpha characters

    Posted by Scott Barnett in 2023-01-19
    in Hardware
  • Scanner cable types and compatible scanner models

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • WLS8600: LED blinks green and there is no beam emitted when the trigger is pulled

    Posted by Scott Barnett in 2018-11-28
    in Hardware
  • WLS9600: Interleaved 2 of 5 Symbology is disabled by default

    Posted by Scott Barnett in 2023-01-19
    in Hardware
  • Wasp Quick App: Usage notes

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • MobileAsset: Mobile devices and the check-out/check-in process

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WWS800 or WWS850 scanner: Determine the serial number and firmware version

    Posted by Scott Barnett in 2017-05-12
    in Hardware
  • WWS450 scanner: Determine the serial number and firmware version

    Posted by Scott Barnett in 2017-05-12
    in Hardware
  • Mobile devices with square aspect ratio screen will not work with Wasp software

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • WPA1000-II Mobile Device Not recognized by Windows Mobile Device Center, connected with data cable

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • Identifying Biometric Timeclocks models B1000 B1100 B2000

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • WPL406 with Peeler module - loading the media (labels)

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • HC1: Instructions for loading new OS / firmware - HC1-xxxxxADG models only

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • MobileAsset v6: During audit on mobile device, Asset descriptions are wrong

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • MobileAsset v7 compatibility with WDT3200-series mobile devices

    Posted by Scott Barnett in 2017-06-20
    in Hardware
  • MobileAsset v7: How to gather log files from a mobile device (Android, iOS, Windows Mobile / CE)

    Posted by Scott Barnett in 2018-01-05
    in Hardware
  • WDT3200 series model features and characteristics

    Posted by Scott Barnett in 2023-01-23
    in Hardware
  • Troubleshooting the WDT3200 Series Mobile Device

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • WCD5000 cash drawer: replacing the lock

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • WLS9600: Enable & Disable Common Symbologies

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • Windows Printer & Printing Subsystem problems

    Posted by Scott Barnett in 2018-04-24
    in FAQs
  • WWS650 & WWS750 scanner: how to link (pair) to base

    Posted by Scott Barnett in 2023-02-09
    in Hardware
  • Unifi access point, manufactured by Ubiquiti

    Posted by Scott Barnett in 2021-06-22
    in Hardware
  • ← Previous
  • 1Current Page
  • 2Page 2
  • Next →

Quick Jump
  • Wasp Helpdesk
  • Knowledgebase
  • News
  • Contact Us
Top
Helpdesk software provided by Deskpro