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Hardware

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Printers (76)


  • Multiple Products - Changed the printer's ribbon and now the barcodes are smudged with imprecise lines
  • 600 Thermal Printer: I am trying to use a label and in the printer setup there is no mention of this label size, is there any reason for this? Is there any way to get it to show?
  • Wasp Receipt Printer with QuickBooks Point of Sale (POS)
  • Sample labels and ribbon included with WPL printers
  • WPL308: Wifi module installation
View 76 articles

Scanners (141)


  • WLS9500 - When I scan an Airborne Express bar code label, an extra "F" character prefixes the decoded value.
  • WWS450 scanner: Determine the serial number and firmware version
  • SQL Server 2012 Express download and installation
  • WWS450: Bluetooth pairing to PC when Windows will not give a pairing code
  • WPS1500: scanner powers up, but will not scan any barcodes
View 141 articles

Mobile Computers (124)


  • delete
  • HC1 boot procedures, clearing device password
  • WPA1000-II Mobile Device Not recognized by Windows Mobile Device Center, connected with data cable
  • McAfee protection products prevent Windows Mobile/CE device connection
  • Quickstore: Performing Cycle Count or Physical Inventory with the WDT2200 portable data terminal
View 124 articles

POS Equipment (27)


  • 5000 Cash Drawer: How to: I am installing the cash drawer in Epson's OPOS and need to know the default settings.
  • How to: How can I open a Cash Drawer connected to the 8055 Receipt Printer using Visual Basic 6 code?
  • How to install a receipt printer with Quickstore
  • I can't print after updating to Windows 8.1
  • WCD5000 Cash Drawer: printer driver settings to open cash drawer at print
View 27 articles

Time Clocks (29)


  • B1000: Can't connect using crossover cable
  • WaspTime: B2000, BC100, RF200, HD300 timeclock is detected as an incorrect or wrong model/type
  • How to delete a user from the B2000 time clock
  • WaspTime: Downloading from the clock fails unless you ping it first
  • BC100, RF200, HD300 Environmental and Operating Considerations
View 29 articles
  • Scanner is decoding a plus sign between characters in Code 39 barcodes

    Posted by Max Holden in 2017-04-10
    in Hardware
  • B1000: Can't connect using crossover cable

    Posted by Max Holden in 2017-04-10
    in Hardware
  • Multiple Products - Changed the printer's ribbon and now the barcodes are smudged with imprecise lines

    Posted by Max Holden in 2017-04-10
    in Hardware
  • Software required for scanners to operate

    Posted by Max Holden in 2017-04-10
    in Hardware
  • CCD scanner not reading barcodes when held inches from the barcode

    Posted by Max Holden in 2017-04-10
    in Hardware
  • Is there a way to confirm what a scanner is writing when it decodes a barcode?

    Posted by Max Holden in 2017-04-10
    in Hardware
  • The scanner isn't working on my Windows Mobile / CE device.

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WDT2200: How to set a program (e.g. created in AppGen) to start automatically when the scanner is powered on

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WDT2200: How to include header files for functions used in an AppGen program node

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WWS800 or WWS850: How to pair directly to a PC with Bluetooth HID

    Posted by Internal User in 2023-01-20
    in Hardware
  • Fontware - Printing from MS Word to a W-300 label printer, 3 blank labels are fed after it prints.

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • B1000 & B1100 BioClock Manual

    Posted by Internal User in 2023-01-20
    in Hardware
  • delete

    Posted by Max Holden in 2019-05-23
    in Hardware
  • WKB1000 keyboard - The programable keys aren't labeled. What are they set to by default?

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • WKB1000 - How to program function key macros with the Quickstore POS Keyboard

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WKB1000 - Error: My keyboard is only partially programming. How do I fix this?

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • InventoryControl: Configure mobile device label printing, when printer is not connected to the Inventory Service PC

    Posted by Sicaro Burnett in 2018-02-26
    in Hardware
  • I can't print after updating to Windows 8.1

    Posted by Sicaro Burnett in 2023-01-19
    in Hardware
  • InventoryControl: How to change the mobile device's RF/wireless port

    Posted by Sicaro Burnett in 2023-01-19
    in Hardware
  • HC1: Instructions for loading new OS / firmware - HC1-xxxxxMDG models only

    Posted by Jason Whitmer in 2023-01-20
    in Hardware
  • WPL305 Printer Resources

    Posted by Sicaro Burnett in 2023-01-20
    in Hardware
  • WDI4600 Scanner: How to Set Prefix and/or Suffix to Tab, Enter, nothing, or other character(s)

    Posted by Sicaro Burnett in 2023-01-19
    in Hardware
  • delete

    Posted by Sicaro Burnett in 2019-05-23
    in Hardware
  • WCS3950: Not working on a PS2 connection

    Posted by Jason Whitmer in 2017-05-19
    in Hardware
  • WDI4600: LED blinks green and there is no beam emitted when the trigger is pulled

    Posted by Internal User in 2021-05-25
    in Hardware
  • WDT60: When the Scan button is pressed, the laser doesn't come on

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WDI4600 scanner: changing case of alpha characters

    Posted by Scott Barnett in 2023-01-19
    in Hardware
  • Scanner cable types and compatible scanner models

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • WDT2200: scanning beam laser does not appear

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WPL Label Printer: Installing driver to a network printer

    Posted by Scott Barnett in 2019-01-23
    in Hardware
  • WLS9600: LED blinks green and there is no beam emitted when the trigger is pulled

    Posted by Scott Barnett in 2018-11-28
    in Hardware
  • WLS8600: LED blinks green and there is no beam emitted when the trigger is pulled

    Posted by Scott Barnett in 2018-11-28
    in Hardware
  • WLS9600: Interleaved 2 of 5 Symbology is disabled by default

    Posted by Scott Barnett in 2023-01-19
    in Hardware
  • Wasp Quick App: Usage notes

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • MobileAsset: Mobile devices and the check-out/check-in process

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WWS800 or WWS850 scanner: Determine the serial number and firmware version

    Posted by Scott Barnett in 2017-05-12
    in Hardware
  • WWS450 scanner: Determine the serial number and firmware version

    Posted by Scott Barnett in 2017-05-12
    in Hardware
  • Mobile devices with square aspect ratio screen will not work with Wasp software

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • HC1: Instructions for loading new OS / firmware - HC1-xxxxxADG models only

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • MobileAsset v6: During audit on mobile device, Asset descriptions are wrong

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • MobileAsset v7 compatibility with WDT3200-series mobile devices

    Posted by Scott Barnett in 2017-06-20
    in Hardware
  • WWS450: How to adjust the Inter-character delay

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • Is there a way to open the WCD5000 cash drawer if I accidentally closed the drawer with the keys in it (or key is broken/missing)?

    Posted by Scott Barnett in 2018-10-15
    in Hardware
  • WWS800 or WWS850: How to pair directly to a PC with Bluetooth SPP

    Posted by Scott Barnett in 2023-01-23
    in Hardware
  • MobileAsset v7: How to gather log files from a mobile device (Android, iOS, Windows Mobile / CE)

    Posted by Scott Barnett in 2018-01-05
    in Hardware
  • WDT3200 series model features and characteristics

    Posted by Scott Barnett in 2023-01-23
    in Hardware
  • Troubleshooting the WDT3200 Series Mobile Device

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • WCD5000 cash drawer: replacing the lock

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • WLS9600: Enable & Disable Common Symbologies

    Posted by Scott Barnett in 2023-01-20
    in Hardware
  • Windows Printer & Printing Subsystem problems

    Posted by Scott Barnett in 2018-04-24
    in FAQs
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