FAQs
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How do barcodes work
Published: Jun 5, 2013
Apr 10, 2017 -
Where can I find printed documentation for Wasp products?
Published: Jun 11, 2013
Apr 10, 2017 -
All Products - Troubleshooting SQL connection errors
Published: Jul 12, 2013
Apr 10, 2017 -
How do I obtain the activation key for my Wasp software?
Published: Nov 13, 2013
Jan 19, 2023 -
Multiple products: Only 1000 objects show in the list, but there are more in the database
Published: Jan 15, 2015
Oct 9, 2019 -
Manually installing SQL Server 2008 R2 or 2012 Express
Published: Jun 4, 2015
Apr 24, 2018 -
Windows Mobile Device Center (WMDC): network ports needed for operation
Published: Jul 15, 2015
Jan 23, 2023 -
Excel and CSV files: leading zeroes trimmed, numbers appear in exponential notation
Published: Jul 31, 2015
Apr 2, 2020 -
Multiple programs: SQL database response is slow
Published: Dec 9, 2015
Jan 6, 2025 -
Windows Mobile Device Center (and ActiveSync for Windows XP) download links
Published: Jan 12, 2016
Jan 6, 2025 -
End User License Agreement (EULA)
Published: Feb 26, 2016
Apr 10, 2017 -
AssetCloud FAQ's
Published: May 26, 2017
May 26, 2017 -
Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."
Published: Jun 10, 2016
Apr 10, 2017 -
AssetCloud: Tips for printing asset tag labels
Published: Aug 15, 2016
Apr 10, 2017 -
Windows Mobile/CE Devices: thorough driver removal from Device Manager
Published: Aug 16, 2016
Jan 7, 2025 -
InventoryControl v7: What is the Wasp Inventory Windows Service?
Published: Nov 14, 2016
Aug 30, 2018 -
Bluetooth scanner paired to Android device disables on-screen keyboard
Published: Feb 23, 2017
Aug 10, 2017 -
Microsoft .NET Framework Repair and Uninstall/Reinstall Procedures
Published: Mar 28, 2017
Dec 14, 2022 -
Windows Printer & Printing Subsystem problems
Published: Mar 28, 2017
Apr 24, 2018 -
Mobile device feature comparison chart
Published: Apr 10, 2018
Apr 10, 2018 -
Is there a way to make barcodes by using a font?
Published: Apr 11, 2018
Apr 11, 2018 -
Windows 10 v1803 blocks connection to multiple Wasp products
Published: Jun 19, 2018
Jun 19, 2018 -
Windows 10 Bluetooth pairing problems
Published: Jul 24, 2018
Sep 4, 2019 -
Wasp-branded Android mobile devices: clearing app cache
Published: Jul 26, 2018
Jan 12, 2024 -
Multiple products: QuickBooks Connection - Could not connect to QuickBooks. QB does not prompt to grant permission to the Wasp software.
Published: Jul 26, 2018
Jan 7, 2025 -
Windows Mobile Device Center troubleshooting on Windows 10
Published: Jul 27, 2018
Jan 7, 2025 -
Wasp WPL Label Printer Installation & Troubleshooting
Published: Sep 11, 2018
Jan 7, 2025 -
AssetCloud & InventoryCloud: new user invitation not working, can't change username, forgot password
Published: Mar 27, 2019
Jan 7, 2025 -
Cloud Versions: AssetCloud, InventoryCloud, PackageTracker, PreciseTime, apps, web
Published: Jul 11, 2019
Apr 7, 2025 -
Downloaded installer error: "This is not a valid win32 application" or "This app can't run on your PC"
Published: Jul 30, 2019
Jul 11, 2024 -
AssetCloud & InventoryCloud: data encryption
Published: Oct 6, 2020
Feb 17, 2023 -
installers that won't install
Published: Oct 13, 2020
Oct 13, 2020 -
AssetCloud & InventoryCloud: Frequently Asked Questions (FAQ)
Published: Oct 16, 2020
Jun 8, 2023 -
AssetCloud and InventoryCloud printing labels from a mobile device to a WPL308
Published: Oct 23, 2020
Apr 1, 2024 -
Product Certifications, statements, MSDS, etc.
Published: Mar 15, 2021
Oct 25, 2024 -
On-Premise Error attempting to validate previous installed features
Published: Jul 27, 2021
Jan 19, 2023 -
Service Agreement
Published: Aug 30, 2021
Dec 21, 2023 -
AssetCloud & InventoryCloud (web and On-Premise): large number of custom fields causes labels or reports to time out
Published: Sep 7, 2021
Feb 15, 2022 -
Multiple products: Cyclic redundancy check (CRC) failed
Published: Dec 8, 2021
Dec 8, 2021 -
AssetCloud & InventoryCloud: Are they affected by the Java exploit Log4J? No
Published: Dec 13, 2021
Dec 13, 2021 -
Wasp Cloud products: SSO setup with Okta SAML: Required fields, XML file, and other info
Published: Mar 10, 2023
Mar 15, 2023 -
Wasp Cloud products: SSO setup with OneLogin SAML: Required fields, XML file, and other info
Published: Mar 10, 2023
Mar 15, 2023 -
FedRAMP certification
Published: Apr 11, 2023
Apr 11, 2023 -
WPL305e tutorial video: Loading ribbon and media (labels)
Published: Apr 18, 2023
Apr 18, 2023 -
Windows 11 will not connect to SQL 2005 on Windows Server 2003
Published: Sep 6, 2023
Sep 6, 2023 -
AssetCloud On-Site Training
Published: Jan 18, 2024
Jan 7, 2025 -
InventoryCloud On-Site Training
Published: Jan 18, 2024
Apr 7, 2025 -
AssetCloud 2-hour Online Training
Published: Jan 22, 2024
Jan 23, 2024 -
InventoryCloud 2-hour Online Training
Published: Jan 23, 2024
Jan 23, 2024 -
Report Vulnerabilities
Published: Apr 18, 2024
Apr 18, 2024