FAQs
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How do I obtain the activation key for my Wasp software?
Published: Nov 13, 2013
Jan 19, 2023 -
Multiple products: Only 1000 objects show in the list, but there are more in the database
Published: Jan 15, 2015
Oct 9, 2019 -
Manually installing SQL Server 2008 R2 or 2012 Express
Published: Jun 4, 2015
Apr 24, 2018 -
Windows Mobile Device Center (WMDC): network ports needed for operation
Published: Jul 15, 2015
Jan 23, 2023 -
Excel and CSV files: leading zeroes trimmed, numbers appear in exponential notation
Published: Jul 31, 2015
Apr 2, 2020 -
What does "Wasp" stand for?
Published: Sep 16, 2015
Apr 10, 2017 -
What is AccuPOS?
Published: Sep 28, 2015
Apr 10, 2017 -
USB-COM driver for some Wasp scanners
Published: Oct 1, 2015
Jan 6, 2025 -
MobileAsset: Depreciation methods and process
Published: Oct 5, 2015
Dec 14, 2019 -
Sample labels and ribbon included with WPL printers
Published: Nov 19, 2015
Jan 6, 2025 -
Multiple programs: SQL database response is slow
Published: Dec 9, 2015
Jan 6, 2025 -
Windows Mobile/CE Devices: thorough driver removal from Device Manager
Published: Aug 16, 2016
Jan 7, 2025 -
InventoryControl v7: What is the Wasp Inventory Windows Service?
Published: Nov 14, 2016
Aug 30, 2018 -
Bluetooth scanner paired to Android device disables on-screen keyboard
Published: Feb 23, 2017
Aug 10, 2017 -
Microsoft .NET Framework Repair and Uninstall/Reinstall Procedures
Published: Mar 28, 2017
Dec 14, 2022 -
Windows Printer & Printing Subsystem problems
Published: Mar 28, 2017
Apr 24, 2018 -
Power Supply specifications for multiple products
Published: Jun 8, 2017
Jan 7, 2025 -
Windows Mobile Device Center (WMDC) Troubleshooting Resources
Published: Aug 1, 2017
Jan 7, 2025 -
Windows 10 Fix Summary for Windows Mobile Device Center issues (win10fix)
Published: Aug 2, 2017
May 22, 2019 -
WMDC-Helper.exe for Windows 10 (by Juniper Systems)
Published: Aug 2, 2017
Aug 2, 2017 -
Mobile device feature comparison chart
Published: Apr 10, 2018
Apr 10, 2018 -
Windows Mobile Device Center troubleshooting on Windows 10
Published: Jul 27, 2018
Jan 7, 2025 -
Wasp WPL Label Printer Installation & Troubleshooting
Published: Sep 11, 2018
Jan 7, 2025 -
AssetCloud & InventoryCloud: new user invitation not working, can't change username, forgot password
Published: Mar 27, 2019
Jan 7, 2025 -
Cloud Versions: AssetCloud, InventoryCloud, PackageTracker, PreciseTime, apps, web
Published: Jul 11, 2019
Apr 7, 2025 -
Downloaded installer error: "This is not a valid win32 application" or "This app can't run on your PC"
Published: Jul 30, 2019
Jul 11, 2024 -
Multiple products: Will the mobile device app work when not connected to a wifi network?
Published: Oct 10, 2019
Aug 10, 2020 -
DISINFECTING RECOMMENDATIONS FOR WASP SCANNERS & MOBILE PRODUCTS
Published: Mar 20, 2020
Mar 20, 2020 -
AssetCloud & InventoryCloud: Migrating data from MobileAsset v7 or InventoryControl v7
Published: Mar 24, 2020
Mar 25, 2025 -
Windows Mobile Device Center: Manually Setting Compatibility and Service Settings on Windows 10
Published: Jun 10, 2020
Jan 7, 2025 -
Multiple Products Error 26 Troubleshooting steps
Published: Sep 15, 2020
Jan 19, 2023 -
AssetCloud & InventoryCloud: data encryption
Published: Oct 6, 2020
Feb 17, 2023 -
Service Agreement
Published: Aug 30, 2021
Dec 21, 2023 -
AssetCloud & InventoryCloud (web and On-Premise): large number of custom fields causes labels or reports to time out
Published: Sep 7, 2021
Feb 15, 2022 -
Multiple products: Cyclic redundancy check (CRC) failed
Published: Dec 8, 2021
Dec 8, 2021 -
AssetCloud & InventoryCloud: Are they affected by the Java exploit Log4J? No
Published: Dec 13, 2021
Dec 13, 2021 -
Cloud On-Premise: Do the products use TLS 1.0 and/or TLS 1.1? no
Published: Mar 2, 2022
Mar 2, 2022 -
Wasp SMTP and Office 365
Published: Mar 25, 2022
Mar 25, 2022 -
ITAR export restrictions
Published: Mar 1, 2023
Mar 1, 2023 -
Wasp Cloud products: SSO setup with ADFS: Required fields, XML file, and other info
Published: Mar 10, 2023
Mar 15, 2023 -
Wasp Cloud products: SSO setup with Entra ID (formerly Azure AD) SAML: Required fields, XML file, and other info
Published: Mar 10, 2023
Nov 29, 2023 -
Wasp Cloud products: SSO setup with Google App SAML: Required fields, XML file, and other info
Published: Mar 10, 2023
Mar 15, 2023 -
Wasp Cloud products: SSO setup with Okta SAML: Required fields, XML file, and other info
Published: Mar 10, 2023
Mar 15, 2023 -
InventoryCloud On-Site Training
Published: Jan 18, 2024
Apr 7, 2025 -
AssetCloud 2-hour Online Training
Published: Jan 22, 2024
Jan 23, 2024 -
InventoryCloud 2-hour Online Training
Published: Jan 23, 2024
Jan 23, 2024 -
Report Vulnerabilities
Published: Apr 18, 2024
Apr 18, 2024 -
AssetCloud & InventoryCloud On-Premise: "Page Unavailable" or "Server Error in '/' Application."
Published: Apr 23, 2024
Jan 7, 2025 -
DMARC compliance
Published: May 1, 2024
May 1, 2024