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Mar29
Wasp Support will be closed Friday, March 30th and Monday, April 2nd for the holiday.
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Feb16
On Saturday evening, February 17th, 11pm Central time Wasp will be rolling out enhancements to both our AssetCloud and InventoryCloud solutions. Your session should not be taken offline if you are working during this time, but you may see some slight delays during that time. Any brief interruptions or delays...
WaspProtect Support Center
Great products. Even better support. Every time.
FAQs (101)
- Windows 10 v1803 blocks connection to multiple Wasp products
- Is there a way to make barcodes by using a font?
- Mobile device feature comparison chart
- Windows 10 Fall Creators Update (v1709): Windows Mobile Device Center fails to install or uninstall. "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run..."
- WaspTime & timeclock compatibility chart
Cloud (34)
- AssetCloud & InventoryCloud: Labels editing - How to increase the size of the barcode object
- DR2 & DR3 mobile devices: Configure the barcode scan engine to send a leading 0 when reading a UPC-A barcode (to match the camera method)
- AssetCloud: iOS app login error: Request failed: method not allowed (405)
- AssetCloud: How to edit a notification email
- AssetCloud Report editing example: Add a grand total to the Asset by Location Report
Hardware (384)
- B2000 timeclock: Enrolling fingerprints
- DR2 & DR3 mobile devices: Configure the barcode scan engine to send a leading 0 when reading a UPC-A barcode (to match the camera method)
- WWS550i scanner: hardware reset button
- Windows Mobile Device Center: Device Connection Settings in the Registry
- WLS9500: How to set prefix (character sent before data) or suffix (character sent after data)
Software (635)
- Labeler v7.1.5 on Windows 10 v1803: At quit, Unhandled Error appears
- InventoryControl v7: QuickBooks and Quotewerks connectors are no longer sold or supported
- InventoryControl v7: How to set up printing Add or Receive labels from a mobile device to a Bluetooth ZPL-compatible label printer
- DR2 & DR3 mobile devices: Configure the barcode scan engine to send a leading 0 when reading a UPC-A barcode (to match the camera method)
- Labeler v7 crashes at launch; log file mentions "Insufficient memory" and "System.Windows.Media.Composition.DUCE.Channel.SyncFlush()"