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News

  • Apr
    17

    Wasp Support April Holiday

    by Sicaro Burnett
    in General

    Wasp Barcode Technologies Technical Support's US Office is closed Friday April 18th 2025, and reopening at 8am on Monday, April 21st 2025.

  • Jan
    18

    End of TLS 1.0 and 1.1 Support

    by Sicaro Burnett
    in General

    Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1

View 24 articles

Knowledgebase

InventoryCloud Getting Started (12)


  • Getting Started with InventoryCloud
  • Cloud On-Premise Install Quick Start Guide
  • InventoryCloud/AssetCloud - Filters no longer default to "Contains"
  • QuickBooks - Application with Revoked Certificate
  • WDI4700: enable reading USA Driver's License
View 12 articles

AssetCloud Getting Started (3)


  • Getting Started with AssetCloud
  • RFID Troubleshooting and Setup
  • AssetCloud report customization: Add Grand Total to Asset by Asset Type Report
View 3 articles

FAQs (112)


  • What is Data Matrix
  • MobileAsset: Depreciation methods and process
  • WMDC-Helper.exe for Windows 10 (by Juniper Systems)
  • Windows Mobile Device Center: Manually Setting Compatibility and Service Settings on Windows 10
  • Wasp Cloud products: SSO setup with Entra ID (formerly Azure AD) SAML: Required fields, XML file, and other info
View 112 articles

Cloud (175)


  • InventoryCloud & AssetCloud: When designing Labels, the Preview tab gives an error or is blank
  • AssetCloud/InventoryCloud: Error downloading configuration file for Windows Mobile devices
  • InventoryCloud - AutoBuild says "This sub Item does not have enough quantity to fulfill request"
  • InventoryCloud Training Resources
  • Cloud On-Premise: System requirements/compatbility addendum
View 175 articles

Hardware (393)


  • WPL305 - What is the minimum size label I can print with the W305?
  • Barcode printed on a colored background that will not scan.
  • 5000 Cash Drawer: How to: I am installing the cash drawer in Epson's OPOS and need to know the default settings.
  • Printing a label with an image takes a very long time
  • POS Hardware Setup Manuals
View 393 articles

Software (304)


  • InventoryControl : By what criteria can the InventoryControl database be filtered to produce the mobile database
  • Creating ODBC connections in 64-bit versions of Windows
  • QuickStore: How to select a specific price when doing a sale when creating different retail prices
  • QuickStore - How to back up database
  • Alternative email server to use if email alerts are not passing through your server
View 304 articles

Discontinued Products (597)


  • MobileAsset Web Module: Using SSL
  • MobileAsset v7: "Failed to check download files size" error on mobile device screen while installing
  • SQL 2008 R2 or SQL 2012 Express fails to install - Windows user is same as PC name
  • MobileAsset v7.1: client quits immediately, log: Unable to load DLL 'WaspAct.dll'
  • MobileAsset v7: Windows Mobile/CE device gives "Error validating device name"
View 597 articles

Software Updates & Patches (8)


  • MobileAsset v7 Updates & Patches
  • CountIt v2 Updates & Patches
  • WaspTime v6 Updates & Patches
  • WaspLabeler v7 Updates & Patches
  • Cloud On-Premise: How to manually update RabbitMQ (and Erlang) to update JQuery
View 8 articles

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