-
Apr17
Wasp Barcode Technologies Technical Support's US Office is closed Friday April 18th 2025, and reopening at 8am on Monday, April 21st 2025.
-
Jan18
Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1
WaspProtect Support Center
Great products. Even better support. Every time.
FAQs (112)
Cloud (175)
- InventoryCloud: Why do FIFO and LIFO items show Average Cost?
- Cloud On-Premise: mobile device connection troubleshooting
- AssetCloud/InventoryCloud: How can I add a digital signature to a PDF export in Report Designer?
- Cloud On-Premise: red errors in PowerShell during RabbitMQ installation - "no valid module file was found in any module directory"
- Zapier integration with Wasp's Cloud products
Hardware (392)
- MobileAsset v7: Setting up a Windows Mobile/CE device, you receive Error 2: Cannot Create Process
- HC1 mobile device: Summit's Status shows Down
- Windows Mobile/CE Devices: thorough driver removal from Device Manager
- Windows 10 Creators Update (v1703) and Fall Creators Update (v1709): Windows Mobile Device Center message "This app isn't working correctly" or hangs at splash screen
- WLS9500: How to set prefix (character sent before data) or suffix (character sent after data)
Software (304)
- Labeler - How to create a UCC-128 bar code using Labeler?
- General - How do I add a new paper size to the list of page sizes in Windows?
- Labeler v6: Error: I am getting an error 6 overflow error, even though I do not have any picture objects on the label.
- Labeler v7 crashes at launch; log file mentions "Insufficient memory" and "System.Windows.Media.Composition.DUCE.Channel.SyncFlush()"
- BarcodeMaker: Installer complains it cannot find the file specified, or access is denied to a file
Discontinued Products (597)
- WaspTime: Explanation of Group scheduling options
- InventoryControl : Blank database for version 6
- InventoryControl Label File Paths
- InventoryControl 7.3: Wireless mode mobile app reports "The user name that you entered does not have Mobility access. Logon denied." for users who do have Allow Mobile Device Login checked
- InventoryControl v7: Installing to WDT92 in RF/Wifi mode via data cable (connected to PC)