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Apr23
AssetCloud and InventoryCloud services are temporarily down.
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Feb27
Introducing our redesigned Wasp Support website and ticketing system. The new site will include the same great resources with additional enhanced features, such as an improved search engine.
WaspProtect Support Center
Great products. Even better support. Every time.
FAQs (109)
Cloud (48)
- InventoryCloud & AssetCloud: When designing Labels, the Preview tab gives an error or is blank
- AssetCloud & InventoryCloud: error when printing reports or labels "The stream is not a GZip file"
- AssetCloud & InventoryCloud: new user invitation not working, can't change username, forgot password
- AssetCloud's Funding feature
- AssetCloud: explanation of Location Prefix feature (including Parent Location)
Hardware (373)
- WPL308: Wifi module installation
- Mobile Device User Manuals, Programming Reference Guides, Quick Reference Guides, Quick Start Guides (multiple models)
- Wx100 timeclocks (1100, 2100, 3100) are not repairable
- WPL612: how to mount a 1-inch core roll of labels
- Windows Mobile Device Center's services revert to Network Service
Software (660)
- Quickstore: Physical Inventory/Cycle Count process
- InventoryControl v7: Create Mobile Database gives "unexpected error"; log has Object Reference, ValidateStep21()
- Labeler v7: linking a picture object to a data source's file path
- MobileAsset v7: running any report crashes MobileAsset
- InventoryControl v7: registry path to Wasp Inventory Windows Service
Discontinued Products (217)
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Apr 23Update: Service has been restored. Wasp AssetCloud and InventoryCloud Service April 23, 2019
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Feb 27WELCOME TO OUR SUPPORT SITE
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Nov 17Wasp Software Registration and Activation Key
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Sep 4Wasp Barcode Technologies U.S. Office holiday closing
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Aug 4Labeler v7: Label printing problems on Windows 10 or Windows 8.1