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Jun10
We're experiencing technical difficulties that are effecting our phone systems. We apologies for any inconveniences this may cause. We're working with all available resources to resolve the issue and return back to normal operation as swiftly as possible. We do still have agents with limited support who are available through...
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Mar20
DISINFECTING RECOMMENDATIONS FOR WASP SCANNERS & MOBILE PRODUCTS
WaspProtect Support Center
Great products. Even better support. Every time.
FAQs (134)
Cloud (108)
- Alternative email server to use if email alerts are not passing through your server
- AssetCloud & InventoryCloud: When designing a label, the Preview tab is blank, and there is an error message saying "Lack of free space on the page".
- Cloud On-Premise installation: hang/stuck on SQL Server Management Studio (SSMS) setup
- Cloud On-Premise: Attempting to make a change, the screen goes white and does not respond
- AssetCloud/InventoryCloud: How can I add a digital signature to a PDF export in Report Designer?
Hardware (383)
- WPL305 - What is the maximum size of a label I can print on the W305?
- Enable Telepen symbology barcodes on WCS3900, WLR8900, WLR8950 scanners
- 5000 Cash Drawer: Batch file to open cash drawer
- Unable to calibrate labels longer than 10 inches with WPL610
- What do the different flashing light patterns mean on the WSS800 & WSS850?
Software (677)
- What data formats are supported by the Import Wizard?
- QuickStore: After importing customer records into QuickStore, some or all of the customers are missing
- BarcodeMaker: Errors during installation: The installer detected a version of [Product] installed on your computer. The installation cannot continue.
- WaspNest - In MobileAsset or InventoryControl the check out and check in has been disabled and I am unable to check in or check out inventory
- WaspTime : Cannot open the manage Biometric Clocks Utility
Discontinued Products (215)
- MobileAsset v6: Error on Mobile Computer after updating to new patch version - "Failed to process parm record: IndexOutOfRangeException"
- Fontware - Is the add-in for Crystal reports available for demo?
- Fontware - How To get a SPACE character to appear in the barcode Using a Wasp barcode font in Microsoft Word
- Windows are not displayed properly when some clients have multiple monitors and others do not.
- Fontware - Error: Error 91 in Microsoft Word XP