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Jul19
On Sunday evening, July 22nd at 10:00 PM Wasp will be rolling out some improvements to both our AssetCloud and InventoryCloud software. The servers will be down for a short period of time during the update. Then it will be intermittent for up to 4 hours. The apps will be updated in...
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Mar29
Wasp Support will be closed Friday, March 30th and Monday, April 2nd for the holiday.
WaspProtect Support Center
Great products. Even better support. Every time.
FAQs (106)
- Windows Mobile Device Center troubleshooting on Windows 10
- Multiple products: QuickBooks Connection - Could not connect to QuickBooks. QB does not prompt to grant permission to the Wasp software.
- DR2 & DR3 mobile devices: clearing app cache
- PackageTracker: Mobile device requirements
- Windows 10 Bluetooth pairing problems
Cloud (36)
- AssetCloud: How do I make the Asset Tag labels fit on 2" x 0.75" labels?
- PackageTracker Installation on Windows Mobile/CE device
- AssetCloud & InventoryCloud: Labels editing - How to increase the size of the barcode object
- DR2 & DR3 mobile devices: Configure the barcode scan engine to send a leading 0 when reading a UPC-A barcode (to match the camera method)
- AssetCloud: iOS app login error: Request failed: method not allowed (405)
Hardware (387)
- Thermal Receipt Printers: Printer Driver (v4.51)
- WWS450: Bluetooth pairing to PC when Windows will not give a pairing code
- WWS750 scanner Quick Reference Guides, how to link (pair) to base, or via Bluetooth to PC
- B2000 timeclock: Enrolling fingerprints
- DR2 & DR3 mobile devices: Configure the barcode scan engine to send a leading 0 when reading a UPC-A barcode (to match the camera method)
Software (638)
- Multiple products: QuickBooks Connection - Could not connect to QuickBooks. QB does not prompt to grant permission to the Wasp software.
- MobileAsset v7: Default label tables and fields
- Quickstore: User creates a new sale, takes payment, then when the receipt tries to print, Unexpected Error occurs.
- InventoryControl v7: Default label tables and fields
- Labeler v7.1.5 on Windows 10 v1803: At quit, Unhandled Error appears