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Mar29
Wasp Support will be closed Friday, March 30th and Monday, April 2nd for the holiday.
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Feb16
On Saturday evening, February 17th, 11pm Central time Wasp will be rolling out enhancements to both our AssetCloud and InventoryCloud solutions. Your session should not be taken offline if you are working during this time, but you may see some slight delays during that time. Any brief interruptions or delays...
WaspProtect Support Center
Great products. Even better support. Every time.
FAQs (100)
- Is there a way to make barcodes by using a font?
- Mobile device feature comparison chart
- Windows 10 Fall Creators Update (v1709): Windows Mobile Device Center fails to install or uninstall. "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run..."
- WaspTime & timeclock compatibility chart
- WMDC-Helper.exe for Windows 10 (by Juniper Systems)
Cloud (33)
- DR2 & DR3 mobile devices: Configure the barcode scan engine to send a leading 0 when reading a UPC-A barcode (to match the camera method)
- AssetCloud: iOS app login error: Request failed: method not allowed (405)
- AssetCloud: How to edit a notification email
- AssetCloud Report editing example: Add a grand total to the Asset by Location Report
- AssetCloud: How to add a sort to a report
Hardware (384)
- B2000 timeclock: Enrolling fingerprints
- DR2 & DR3 mobile devices: Configure the barcode scan engine to send a leading 0 when reading a UPC-A barcode (to match the camera method)
- WWS550i scanner: hardware reset button
- Windows Mobile Device Center: Device Connection Settings in the Registry
- WLS9500: How to set prefix (character sent before data) or suffix (character sent after data)
Software (632)
- DR2 & DR3 mobile devices: Configure the barcode scan engine to send a leading 0 when reading a UPC-A barcode (to match the camera method)
- Labeler v7 crashes at launch; log file mentions "Insufficient memory" and "System.Windows.Media.Composition.DUCE.Channel.SyncFlush()"
- InventoryControl v7: Creating or Verifying the ODBC Connection for InventoryReader
- MobileAsset v7: Creating or Verifying the ODBC Connection for AssetReader
- Error at login: The server principal "AssetUser" (or InventoryUser) is not able to access the database "WaspTrackAsset" (or WaspTrackInventory) Under the current security context.