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Cloud On-Premise: after installation, credential fields are at the left, no logo

Scott Leonard
2025-01-07
in Cloud

The Cloud On-Premise installation completes successfully, but when attempting to browse to the login page, the username and password fields are left-justified, and the product logo does not appear.

op-basic-display.jpg

Problem: Certain IIS features were not enabled: Server-Side Includes, Static Content, and Static Content Compression.

Resolution: Enable these features as described in the Related Pages article below: "Cloud On-Premise installation: IIS Settings Prerequisites". Then refresh the browser.

Note: Earlier versions of the linked article did not list those features as required (though they are enabled by default).

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Related Pages

  • Cloud On-Premise installation: IIS Settings Prerequisites

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