Knowledgebase
Our knowledgebase contains articles written by our support agents to help you.
FAQs (150)
Cloud (147)
- Importing Into the AssetCloud Database
- AssetCloud & InventoryCloud: Labels editing - How to increase the size of the barcode object
- AssetCloud & InventoryCloud: How can we import the attachments from MobileAsset/InventoryControl?
- Cloud On-Premise: Reenable WaspCloud username/password screen after SSO has been enabled
- AssetCloud & InventoryCloud Report Customization List
Hardware (405)
- WDT2200 - I have loaded Mobile Inventory on the 2200, but cannot start the program.
- WWS800 & WWS850 Freedom scanner: How to eliminate the "leading 0" on UPC scans.
- WRP8055 Thermal Printer - I'm looking for code that will allow my homebrew POS application to communicate with the Wasp Receipt Printer.
- B1000 & B1100 BioClock Manual
- 2900 WandReader : What software is required to use the WandReader?
Software (422)
- QuickStore - With multiple workstations performance is slower than expected with networked users
- WaspTime : Time exported to Quickbooks does not appear.
- WaspTime : Can I put an employee in more than one department so that I can charge various amounts to various departments?
- How to edit or modify the default item label for InventoryControl version 6 (custom label)
- InventoryControl: Configure mobile device label printing, when printer is not connected to the Inventory Service PC
Discontinued Products (522)
- InventoryControl: Blank Database for version 5
- MobileAsset: Web Module Toolbar buttons appear as broken picture icons
- MobileAsset installer: Error 0 running command setup.exe
- MobileAsset v7.1 Terminology: Alerts, Email, Reminders, Lead Time, Maintenance, Check Out
- MobileAsset v7: When trying to log in, Android & iOS devices receive "MobileAsset Request failed: internal server error (500)"