Knowledgebase
Our knowledgebase contains articles written by our support agents to help you.
Cloud (108)
- Alternative email server to use if email alerts are not passing through your server
- AssetCloud & InventoryCloud: When designing a label, the Preview tab is blank, and there is an error message saying "Lack of free space on the page".
- Cloud On-Premise installation: hang/stuck on SQL Server Management Studio (SSMS) setup
- Cloud On-Premise: Attempting to make a change, the screen goes white and does not respond
- AssetCloud/InventoryCloud: How can I add a digital signature to a PDF export in Report Designer?
Hardware (383)
- WPL305 - What is the maximum size of a label I can print on the W305?
- Enable Telepen symbology barcodes on WCS3900, WLR8900, WLR8950 scanners
- 5000 Cash Drawer: Batch file to open cash drawer
- Unable to calibrate labels longer than 10 inches with WPL610
- What do the different flashing light patterns mean on the WSS800 & WSS850?
Software (677)
- What data formats are supported by the Import Wizard?
- QuickStore: After importing customer records into QuickStore, some or all of the customers are missing
- BarcodeMaker: Errors during installation: The installer detected a version of [Product] installed on your computer. The installation cannot continue.
- WaspNest - In MobileAsset or InventoryControl the check out and check in has been disabled and I am unable to check in or check out inventory
- WaspTime : Cannot open the manage Biometric Clocks Utility
Discontinued Products (215)
- MobileAsset v6: Error on Mobile Computer after updating to new patch version - "Failed to process parm record: IndexOutOfRangeException"
- Fontware - Is the add-in for Crystal reports available for demo?
- Fontware - How To get a SPACE character to appear in the barcode Using a Wasp barcode font in Microsoft Word
- Windows are not displayed properly when some clients have multiple monitors and others do not.
- Fontware - Error: Error 91 in Microsoft Word XP