Knowledgebase
Our knowledgebase contains articles written by our support agents to help you.
FAQs (143)
Cloud (130)
- Windows Mobile Device Center settings interfere with mobile device's connection to Wasp service
- AssetCloud & InventoryCloud: Reports with monetary totals show unexpected values
- AssetCloud OnPrem/InventoryCloud OnPrem: Redis will not start, gives 1067 error
- Cloud On-Premise: Stop and restart all services (bounce)
- InventoryCloud Training Resources
Hardware (389)
- WWS450: Where can I get the drivers for the Virtual Com Port mode?
- Wasp Timeclocks and POE (Power Over Ethernet)
- WWS550i & WWS100i: Pairing to iOS (iPhone & iPad)
- WPL printers: Scan-to-Print: scan a barcode to print a label with that barcode
- WPL406: label feed problems, grinding noise, print quality problems (print head not latched)
Software (420)
- Labeler: How To set the label size and paper size
- Labeler v6: WPL Printer is the only choice in the pull-down menu in File > Page Setup > Printer Setup
- I need to allow a user with only user access run my Wasp software but I keep getting errors. It works fine as an administrator.
- Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service
- Labeler v7: crashing when selecting a font
Discontinued Products (522)
- InventoryControl - Roaming between multiple access points
- Importing Into the InventoryControl v7 Database
- InventoryControl: How do I import the information for the Manage Suppliers tab?
- InventoryControl: I've set a primary location for my item. Why doesn't it show up on the mobile device?
- InventoryControl v7 Training Resources