Discontinued Products
- QuickStore - I use the gift certificate payment option with the correct reference and the balance is assigned to a new gift certificate. Though I get 2 gift certificates in the list, there is no record of the first one's being debited
- QuickStore: How to define 3 diffrent types of VAT (UK Value Added Tax)
- QuickStore - Why can't I create new items at the second store in QuickStore Enterprise?
- Quickstore: How to specify custom retail prices instead of automatically calculated prices
- Quickstore: Physical Inventory/Cycle Count process
- Printing Labels from CountIt
- CountIt - Error: "Settings to access printer 'name' are not valid." after deleting printer from Windows
- CountIt - Error: "Failed to save the edits. Do you want to exit the edit?" after editing results
- Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
- Windows Mobile Device Center settings interfere with mobile device's connection to Wasp service
- WaspTime : How to make it keep longer log files
- WaspTime : Error communicating with biometric clock. "Unable to connect to device. Error Code: -6"
- WaspTime 7: Timecard edits made from web are wiped out if employee punches again
- WaspTime: How to manually install or uninstall the WaspTimeServer service.
- Multiple products: Reports & Receipts generated by Crystal Reports fail after disabling TLS 1.0 with message "Unable to connect: incorrect log on parameters."
- IIS needs to be manually changed to 32-bit mode in the web module
- WaspTime v6: Reports not opening, Could not load file or assembly 'CrystalDecisions.CrystalReports.Engine
- WaspTime : How to make it keep longer log files
- WaspTime : How do I remove breaks and meals so that the first swipe is In and the second swipe is Out?
- I'm able to open the WaspTime program on the server, but not on any of the client machines (multiple SQL instances)
- [deprecated] MobileAsset - "Failed to load print preview" when printing asset tags from the asset list
- All Products: How to check which ports are in use
- MobileAsset: Printing labels, errors occur referencing LabelerOCX.OCX
- Wasp services will not remain started with a numeric machine name
- All Products: Windows could not start the Wasp service on Local Computer. The system cannot find the file specified.
- InventoryControl : Is there a faster way to do all the Add transactions I must perform to populate the database with my initial inventory?
- Creating ODBC connections in 64-bit versions of Windows
- Multiple Products: How to set up SMTP Server information
- Wasp services will not remain started with a numeric machine name
- Multiple products: Reports & Receipts generated by Crystal Reports fail after disabling TLS 1.0 with message "Unable to connect: incorrect log on parameters."
- MobileAsset: Updates to Asset Types are not reflected in the individual Assets
- MobileAsset - Can you place disposed items in a temporary area "on hold" before getting approval to be actually disposed?
- MobileAsset - I am creating my own custom report and need the database login information
- My Wasp software will not install. It mentions the server service not being started on my PC and refers to the CD. However, I see no documentation on my Wasp CD about this issue.
- Multiple Products - Error: Trouble printing labels from InventoryControl or MobileAsset (-76 NOOOOO)
- InventoryControl: Script to create database backups for InventoryControl v4 or v5 outside of the program
- InventoryControl - Looking at the Reorder by Location report does not show the reorder quantities I put in my Item information. They all say 0.
- InventoryControl - Error: Receiving data from the WDT2200 freezes on trans.dat
- InventoryControl: Printed Purchase Order or Pick Order shows random text characters instead of the barcode
- InventoryControl v7 - I need to clear pictures I added to the reports using the ImageStorage utility
- WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
- WaspTime v3 & v4: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
- Windows are not displayed properly when some clients have multiple monitors and others do not.
- We need the mac address from our Wasp clock.
- WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
- Adding a new asset and choosing to print tags opens Labeler, sends the print job, but does not print anything to my WPL606.
- WPA206 - Operation: When syncing my WPA206, I get a "Mobile Data File Size Mismatch - Possible Error during file transmision" error on the PC.
- WPA206 - How can I save all the configuration settings (desktop, RDP connection, wireless networking) so that they are not lost if I have to do a cold boot to reset the system?
- WPA206 - How do I make the Scan2Key function come on automatically, even after a soft reset?
- WPA206 - Operation: The scanner on the WPA206 is not working in Mobile Asset.
- Fontware - How do I get embeddable fonts for using in Adobe documents?
- FontWare - How do I manually uninstall the toolbars?
- Fontware - How To: I need to add a return/tab to the end of my barcode.
- InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this?
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MobileAsset - Error: Login Failed for AssetReader error trying to open labels
Published: Jun 4, 2013
Apr 10, 2017 -
Reports fail to open on a machine with no C: drive
Published: Jun 5, 2013
Apr 10, 2017 -
I am trying to read barcodes with my CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.
Published: Jun 10, 2013
Apr 10, 2017 -
WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
Published: Jan 12, 2015
Apr 10, 2017 -
Product Sunsets & Policy
Published: Oct 23, 2023
May 16, 2025