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QuickStore (64)


  • QuickStore - I use the gift certificate payment option with the correct reference and the balance is assigned to a new gift certificate. Though I get 2 gift certificates in the list, there is no record of the first one's being debited
  • QuickStore: How to define 3 diffrent types of VAT (UK Value Added Tax)
  • QuickStore - Why can't I create new items at the second store in QuickStore Enterprise?
  • Quickstore: How to specify custom retail prices instead of automatically calculated prices
  • Quickstore: Physical Inventory/Cycle Count process
View 64 articles

Count It (14)


  • Software Installation is failing
  • CountIt: Labels printed on a thermal label printer are not sized properly
  • Printing Labels from CountIt
  • CountIt - Error: "Settings to access printer 'name' are not valid." after deleting printer from Windows
  • Wasp CountIt Manuals
View 14 articles

WaspTime (127)


  • WaspTime: Time server will not stay started
  • WaspTime : How can I enter sample punches to test my overnight rules for employees working through midnight?
  • When using Request Change from the WaspTime Web portal, where does the information go?
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
  • WaspTime: How to Restore the Database from MDF and LDF Files
View 127 articles

Wasptime Version 6 (63)


  • WaspTime: How do I apply Daylight Savings Time?
  • WaspTime : Failed to connect to the Time Server
  • WaspTime : What does Payroll Export Interface mean and what is my Payroll ID?
  • I need to allow a user with only user access run my Wasp software but I keep getting errors. It works fine as an administrator.
  • Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."
View 63 articles

WaspNest (3)


  • WaspNest Manuals
  • Multiple products: Windows 8.1 does not allow .Net Framework to install properly
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 3 articles

MobileAsset (171)


  • MobileAsset - How to configure Windows Firewall on the server to allow me to use MobileAsset.
  • MobileAsset: Windows could not start the Wasp MobileAsset Windows Service, Error 1053
  • InventoryControl v7 & MobileAsset v7: Creating mobile database fails, error mentions sqlceme35.dll
  • MobileAsset v7: List > Departments shows departments with duplicate Department Codes
  • MobileAsset v7: running any report, Failed to retrieve data from the database. Details: [Database Vendor Code: 229 ]
View 171 articles

InventoryControl (209)


  • InventoryControl - How to find the supplier of removed inventory - I want to track removed inventory by the serial number and find the supplier of that removed item.
  • InventoryControl : By what criteria can the InventoryControl database be filtered to produce the mobile database
  • InventoryControl -Error: Incorrect version displayed during upgrade to version 6
  • InventoryControl: Script to create database backups for InventoryControl version 7 outside of the program
  • InventoryControl: The Reference Number entered when adding inventory is lost when the inventory is moved
View 209 articles

Mobile Asset v6 and older (113)


  • MobileAsset - How to configure Windows Firewall on the server to allow me to use MobileAsset.
  • MobileAsset v6: The passwords for AssetUser and AssetReader do not pass our security requirements
  • MobileAsset: V6 Enterprise database creation scripts
  • MobileAsset: How To: Scripts to manually update from Mobile Asset Enterprise v5 to v6
  • MobileAsset v6: Creating or Verifying the ODBC Connection for AssetReader
View 113 articles

InventoryControl v5 and older (20)


  • InventoryControl - Error - Purchase Order Forecast report shows data from deleted POs.
  • InventoryControl v5: User Manual and Quick Start Guide
  • InventoryControl - Does Inventory Control have a field for tracking back-ordered quantities?
  • I am using Crystal Reports to try and create custom reports for my Wasp product; I keep getting a log in screen when trying to access the database.
  • InventoryControl v5 & older: Error: Input String not in a Correct Format when trying to open the software.
View 20 articles

WaspTime v5 and older (6)


  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime v5 or older: On some of the reports, time card summary report for example, I get an invalid page fault in module CRQE.DLL error. It then shuts Wasptime down
  • WaspTime v3 & v4: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
  • We need the mac address from our Wasp clock.
View 6 articles

Hardware (22)


  • Adding a new asset and choosing to print tags opens Labeler, sends the print job, but does not print anything to my WPL606.
  • WPA206 - Operation: When syncing my WPA206, I get a "Mobile Data File Size Mismatch - Possible Error during file transmision" error on the PC.
  • WPA206 - How can I save all the configuration settings (desktop, RDP connection, wireless networking) so that they are not lost if I have to do a cold boot to reset the system?
  • WPA206 - How do I make the Scan2Key function come on automatically, even after a soft reset?
  • WPA206 - Operation: The scanner on the WPA206 is not working in Mobile Asset.
View 22 articles

Fontware (4)


  • Fontware - How do I get embeddable fonts for using in Adobe documents?
  • FontWare - How do I manually uninstall the toolbars?
  • Fontware - How To: I need to add a return/tab to the end of my barcode.
  • InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this?
View 4 articles

ActiveX and DLL (0)


No articles yet
  • MobileAsset - Error: Login Failed for AssetReader error trying to open labels

    Posted by Internal User in 2017-04-10
    in Discontinued Products
  • Reports fail to open on a machine with no C: drive

    Posted by Scott Leonard in 2017-04-10
    in Software
  • I am trying to read barcodes with my CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.

    Posted by Internal User in 2017-04-10
    in Hardware > Scanners
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

    Posted by Scott Leonard in 2017-04-10
    in Software
  • Product Sunsets & Policy

    Posted by Beau Dixon in 2025-05-16
    in Discontinued Products

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