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QuickStore (64)


  • QuickStore - Repeated data corruption after recovering damaged data files
  • QuickStore - Description is cut off using 1.25" x 1" tags with a WPL205
  • QuickStore - How can I print out item labels using Labeler
  • Quickstore Professional - How do I setup Cash Drawer Shift In/ Out
  • Quickstore: Printing tags for Styles
View 64 articles

Count It (14)


  • Printing Labels from CountIt
  • CountIt - Error: "Settings to access printer 'name' are not valid." after deleting printer from Windows
  • CountIt - Error: "Failed to save the edits. Do you want to exit the edit?" after editing results
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
  • Windows Mobile Device Center settings interfere with mobile device's connection to Wasp service
View 14 articles

WaspTime (127)


  • ESI Contact info
  • WaspTime: Explanation of Group scheduling options
  • WaspTime: Enabling Windows Authentication (Active Directory Integration) for Web Module
  • Multiple Products, Error: 26 : Error Locating Server/Instance Specified
  • WaspTime 7: Import Samples folder is missing from installation disc
View 127 articles

Wasptime Version 6 (63)


  • IIS needs to be manually changed to 32-bit mode in the web module
  • WaspTime v6: Reports not opening, Could not load file or assembly 'CrystalDecisions.CrystalReports.Engine
  • WaspTime : How to make it keep longer log files
  • WaspTime : How do I remove breaks and meals so that the first swipe is In and the second swipe is Out?
  • I'm able to open the WaspTime program on the server, but not on any of the client machines (multiple SQL instances)
View 63 articles

WaspNest (3)


  • WaspNest Manuals
  • Multiple products: Windows 8.1 does not allow .Net Framework to install properly
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 3 articles

MobileAsset (171)


  • [deprecated] MobileAsset - "Failed to load print preview" when printing asset tags from the asset list
  • All Products: How to check which ports are in use
  • MobileAsset: Printing labels, errors occur referencing LabelerOCX.OCX
  • Wasp services will not remain started with a numeric machine name
  • All Products: Windows could not start the Wasp service on Local Computer. The system cannot find the file specified.
View 171 articles

InventoryControl (209)


  • InventoryControl - Scripts to update InventoryControl database to v7
  • Software Installation is failing
  • InventoryControl: Error: The maximum number of registrations has already been reached.
  • InventoryControl: How to configure Windows Firewall on the server to allow me to use InventoryControl
  • Multiple Products: Error 28 - server doesn't support requested protocol
View 209 articles

Mobile Asset v6 and older (113)


  • MobileAsset: Updates to Asset Types are not reflected in the individual Assets
  • MobileAsset - Can you place disposed items in a temporary area "on hold" before getting approval to be actually disposed?
  • MobileAsset - I am creating my own custom report and need the database login information
  • My Wasp software will not install. It mentions the server service not being started on my PC and refers to the CD. However, I see no documentation on my Wasp CD about this issue.
  • Multiple Products - Error: Trouble printing labels from InventoryControl or MobileAsset (-76 NOOOOO)
View 113 articles

InventoryControl v5 and older (20)


  • InventoryControl - How to manually load InventoryControl v5 cabs onto a Windows CE unit.
  • InventoryControl - Error - Purchase Order Forecast report shows data from deleted POs.
  • InventoryControl v5: User Manual and Quick Start Guide
  • InventoryControl - How to run version 6 enterprise database upgrade scripts
  • InventoryControl v5 & older: Error: Input String not in a Correct Format when trying to open the software.
View 20 articles

WaspTime v5 and older (6)


  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime v3 & v4: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
  • We need the mac address from our Wasp clock.
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
View 6 articles

Hardware (22)


  • 300 Thermal Label Printer: How do I set up the W-300 Printer and Wasp Labeler using Windows 2000 or XP?
  • 300 Thermal Label Printer : Installation : Can the W-300 be connected using a Serial Port instead of the Parallel Port?
  • 300 Thermal Label Printer : Installation : Setting up the W300 or W300z in Windows 2000 or XP.
  • WPA206 - Error: My PC / ActiveSync does not respond when I connect my WPA-206
  • WPA206 - Operation: What are the requirements for mag stripe cards being used with WaspTime and the Wasp Mag Stripe Clock?
View 22 articles

Fontware (4)


  • Fontware - How do I get embeddable fonts for using in Adobe documents?
  • FontWare - How do I manually uninstall the toolbars?
  • Fontware - How To: I need to add a return/tab to the end of my barcode.
  • InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this?
View 4 articles

ActiveX and DLL (0)


No articles yet
  • MobileAsset - Error: Login Failed for AssetReader error trying to open labels

    Posted by Internal User in 2017-04-10
    in Discontinued Products
  • Reports fail to open on a machine with no C: drive

    Posted by Scott Leonard in 2017-04-10
    in Software
  • I am trying to read barcodes with my CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.

    Posted by Internal User in 2017-04-10
    in Hardware > Scanners
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

    Posted by Scott Leonard in 2017-04-10
    in Software
  • Product Sunsets & Policy

    Posted by Beau Dixon in 2025-05-16
    in Discontinued Products

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