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QuickStore (64)


  • QuickStore : Lanes Appear to be pointing to different databases
  • QuickStore - After creating a Transfer Out, the inventory is not added to the receiving store's stock
  • QuickStore - How do I connect my Wasp WPL-305 printer with USB so I can print
  • How to install a receipt printer with Quickstore
  • Quickstore: Performing Cycle Count or Physical Inventory with the WDT2200 portable data terminal
View 64 articles

Count It (14)


  • CountIt - Error: "Failed to save the edits. Do you want to exit the edit?" after editing results
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
  • Windows Mobile Device Center settings interfere with mobile device's connection to Wasp service
  • DT10: Adjusting memory settings
  • Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."
View 14 articles

WaspTime (127)


  • WaspTime : Time exported to Quickbooks does not appear.
  • WaspTime: B2000, BC100, RF200, HD300 timeclock is detected as an incorrect or wrong model/type
  • WaspTime : I Stopped the WaspTimeServer Service and Cannot Restart It
  • WaspTime: ESI Clock Port Settings
  • WaspTime: Error attempting to unarchive an employee: The unarchive failed (with error in log file: Value was either too large or too small for an Int32)
View 127 articles

Wasptime Version 6 (63)


  • WaspTime : How to back up database
  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime: Time server will not stay started
  • WaspTime : Error communicating with biometric clock. "Unable to connect to device. Error Code: -6"
  • WaspTime: Why do the Payroll Summary Report and Wage Report not show the correct total for the wages?
View 63 articles

WaspNest (3)


  • WaspNest Manuals
  • Multiple products: Windows 8.1 does not allow .Net Framework to install properly
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 3 articles

MobileAsset (171)


  • MobileAsset Web Module: Using SSL
  • MobileAsset Error: "Short Date Format Must Be the Same as the PC" message on mobile device
  • MobileAsset/Labeler v7: Labeler is prompting for an activation code.
  • Multiple products: Only 1000 objects show in the list, but there are more in the database
  • SQL Server 2012 Express download and installation
View 171 articles

InventoryControl (209)


  • InventoryControl: How do I backup my InventoryControl database?
  • What happens if a required field is not supplied when Importing data into a table?
  • InventoryControl v7 - I need to clear pictures I added to the reports using the ImageStorage utility
  • Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 209 articles

Mobile Asset v6 and older (113)


  • MobileAsset v6: Not able to display the lists of Customers, Employees, Manufacturers, or Suppliers
  • MobileAsset- I would like to filter reports based on custom fields I have set up
  • MobileAsset v5: Enterprise database upgrade scripts
  • How do I print custom labels that make use of the data collected in a MobileAsset or InventoryControl database?
  • MobileAsset Web Module Error: The wasp registration server reported an internal error as it was trying to process your activation request.
View 113 articles

InventoryControl v5 and older (20)


  • InventoryControl v5: User Manual and Quick Start Guide
  • InventoryControl - Does Inventory Control have a field for tracking back-ordered quantities?
  • I am using Crystal Reports to try and create custom reports for my Wasp product; I keep getting a log in screen when trying to access the database.
  • InventoryControl - Changes I made on the PC to my database are not reflected on the handheld (such as requiring serial numbers, etc).
  • InventoryControl - Database corruption - Quantities on their items are incorrect. Some are showing a negative quantity, some are showing 200,000. When trying to remove the items, it says Max: 0
View 20 articles

WaspTime v5 and older (6)


  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime v5 or older: On some of the reports, time card summary report for example, I get an invalid page fault in module CRQE.DLL error. It then shuts Wasptime down
  • WaspTime v3 & v4: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
  • We need the mac address from our Wasp clock.
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
View 6 articles

Hardware (22)


  • 300 Thermal Label Printer : Installation : Setting up the W300 or W300z in Windows 2000 or XP.
  • 300 Thermal Label Printer : How do you put the W-300 Printer in Direct Thermal Mode?
  • 300 Thermal Label Printer : Operation : What is the smallest label that the W-300 can print on?
  • What do the buttons on the face of the Wx100 clocks do?
  • Driver & Quick Start Guide for Printer Server add-on for WPL606 & WPL305
View 22 articles

Fontware (4)


  • Fontware - How do I get embeddable fonts for using in Adobe documents?
  • FontWare - How do I manually uninstall the toolbars?
  • Fontware - How To: I need to add a return/tab to the end of my barcode.
  • InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this?
View 4 articles

ActiveX and DLL (0)


No articles yet
  • MobileAsset - Error: Login Failed for AssetReader error trying to open labels

    Posted by Internal User in 2017-04-10
    in Discontinued Products
  • Reports fail to open on a machine with no C: drive

    Posted by Scott Leonard in 2017-04-10
    in Software
  • I am trying to read barcodes with my CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.

    Posted by Internal User in 2017-04-10
    in Hardware > Scanners
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

    Posted by Scott Leonard in 2017-04-10
    in Software
  • Product Sunsets & Policy

    Posted by Beau Dixon in 2025-05-16
    in Discontinued Products

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