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QuickStore (64)


  • QuickStore - Support or future support for linux
  • QuickStore - How to install the network edition.
  • QuickStore - How to back up database
  • Quickstore: When printing or pulling a report an error stating "It is not possible to setup printers..." appears.
  • QuickStore: Lanes show the correct data directory, but see different data than the server
View 64 articles

Count It (14)


  • Software Installation is failing
  • CountIt: Labels printed on a thermal label printer are not sized properly
  • Wasp CountIt Manuals
  • CountIt: field limits
  • CountIt: Manually installing to a WDT92 mobile device
View 14 articles

WaspTime (127)


  • WaspTime: How to backup, move and restore the database and service to a new machine
  • WaspTime : How do I remove breaks and meals so that the first swipe is In and the second swipe is Out?
  • WaspTime v7: 'Device Communication Error' when attempting to communicate with older clocks
  • Be sure the time on your Wasptime clock matches the time on the server with Time Sync Setup
  • Wasptime v7 Training Resources
View 127 articles

Wasptime Version 6 (63)


  • WaspTime: QuickBooks not allowing access to its data
  • All Products: How to check which ports are in use
  • WaspTime : Importing a Quickbooks employee list - Getting an error importing the .iif file
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
  • SQL Server 2012 Express download and installation
View 63 articles

WaspNest (3)


  • WaspNest Manuals
  • Multiple products: Windows 8.1 does not allow .Net Framework to install properly
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 3 articles

MobileAsset (171)


  • What happens if a required field is not supplied when Importing data into a table?
  • MobileAsset v6: Creating or Verifying the ODBC Connection for AssetReader
  • MobileAsset: How do I change the available selections for Condition on the Maintenance Entry screen?
  • MobileAsset v7 Enterprise: After patching to v7.1, Database Manager will not upgrade additional databases to v7.1
  • MobileAsset: How to Restore the Database from MDF and LDF Files
View 171 articles

InventoryControl (209)


  • InventoryControl - Does Inventory Control have a field for tracking back ordered quantities?
  • Windows Security Message: Data execution protection error in Windows Vista
  • InventoryControl - How to run version 6 enterprise database upgrade scripts
  • InventoryControl: How to change the mobile device's RF/wireless port
  • InventoryControl v7 Training Resources
View 209 articles

Mobile Asset v6 and older (113)


  • MobileAsset v6: Error on Mobile Computer after updating to new patch version - "Failed to process parm record: IndexOutOfRangeException"
  • MobileAsset v6: Installation on Windows 2003 Server machine may prompt to install Windows XP Service Pack 3
  • MobileAsset - How do I recover an asset that was disposed by mistake?
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
  • MobileAsset: Web Module Toolbar buttons appear as broken picture icons
View 113 articles

InventoryControl v5 and older (20)


  • InventoryControl - How can I give non-local-admin users the ability to run this program?
  • InventoryControl - What happens when one attempts to Import records with negative quantities into the Inventory table?
  • InventoryControl - Looking at the Reorder by Location report does not show the reorder quantities I put in my Item information. They all say 0.
  • InventoryControl - Error: Receiving data from the WDT2200 freezes on trans.dat
  • InventoryControl: Printed Purchase Order or Pick Order shows random text characters instead of the barcode
View 20 articles

WaspTime v5 and older (6)


  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime v5 or older: On some of the reports, time card summary report for example, I get an invalid page fault in module CRQE.DLL error. It then shuts Wasptime down
  • WaspTime v3 & v4: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
  • We need the mac address from our Wasp clock.
View 6 articles

Hardware (22)


  • 300 Thermal Label Printer : Installation : While installing the W-300 printer in Windows XP it states that the driver is not digitally signed. Will this driver work with Windows XP?
  • delete
  • WPA206 - Operation: When syncing my WPA206, I get a "Mobile Data File Size Mismatch - Possible Error during file transmision" error on the PC.
  • WPA206 - How can I save all the configuration settings (desktop, RDP connection, wireless networking) so that they are not lost if I have to do a cold boot to reset the system?
  • WPA206 - How do I make the Scan2Key function come on automatically, even after a soft reset?
View 22 articles

Fontware (4)


  • Fontware - How do I get embeddable fonts for using in Adobe documents?
  • FontWare - How do I manually uninstall the toolbars?
  • Fontware - How To: I need to add a return/tab to the end of my barcode.
  • InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this?
View 4 articles

ActiveX and DLL (0)


No articles yet
  • MobileAsset - Error: Login Failed for AssetReader error trying to open labels

    Posted by Internal User in 2017-04-10
    in Discontinued Products
  • Reports fail to open on a machine with no C: drive

    Posted by Scott Leonard in 2017-04-10
    in Software
  • I am trying to read barcodes with my CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.

    Posted by Internal User in 2017-04-10
    in Hardware > Scanners
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

    Posted by Scott Leonard in 2017-04-10
    in Software
  • Product Sunsets & Policy

    Posted by Beau Dixon in 2025-05-16
    in Discontinued Products

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