Navigate
Wasp Helpdesk
  • Register

  • or
  • Login
    Need a password reminder?
or
Contact Us
  • Get in touch

    Send us an email

  • Start a chat session

  • Knowledgebase Read help articles
  • News News & updates
  • Contact Us We are here to help
  • Training View our options
  • Portal
  • Knowledgebase
  • Discontinued Products

Discontinued Products

RSS Feed Subscribe

Wasptime Version 6 (65)


  • IIS needs to be manually changed to 32-bit mode in the web module
  • WaspTime v6: Reports not opening, Could not load file or assembly 'CrystalDecisions.CrystalReports.Engine
  • WaspTime : How to make it keep longer log files
  • WaspTime : How do I remove breaks and meals so that the first swipe is In and the second swipe is Out?
  • WaspTime: Exception trying to load the time zones: The given key was not found in the dictionary.
View 65 articles

WaspNest (3)


  • WaspNest Manuals
  • Multiple products: Windows 8.1 does not allow .Net Framework to install properly
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 3 articles

MobileAsset (175)


  • MobileAsset v6: Not able to display the lists of Customers, Employees, Manufacturers, or Suppliers
  • MobileAsset Web: Enabling Windows Active Directory authentication
  • Alternative email server to use if email alerts are not passing through your server
  • Wasp services will not remain started with a numeric machine name
  • MobileAsset v7: How to gather log files from a mobile device (Android, iOS, Windows Mobile / CE)
View 175 articles

InventoryControl (211)


  • InventoryControl - Scripts to update InventoryControl database to v7
  • InventoryControl - How do I get started using InventoryControl
  • InventoryControl: Printed Purchase Order or Pick Order shows random text characters instead of the barcode
  • Multiple Products: prompt, window or values are cut off or not visible
  • Multiple Products: Error 28 - server doesn't support requested protocol
View 211 articles

Mobile Asset v6 and older (116)


  • [deprecated] MobileAsset - "Failed to load print preview" when printing asset tags from the asset list
  • MobileAsset v6: I need to know how to add a Location field to the Asset Tag label.
  • MobileAsset - Error: This error happens with users other than the administrator who installed the product: "The database needed for this application is either not running or was not found. Please contact Tech support. Login failed for user
  • What happens if a required field is not supplied when Importing data into a table?
  • I need to allow a user with only user access run my Wasp software but I keep getting errors. It works fine as an administrator.
View 116 articles

InventoryControl v5 and older (21)


  • InventoryControl - Error - Purchase Order Forecast report shows data from deleted POs.
  • InventoryControl v5: User Manual and Quick Start Guide
  • InventoryControl - Does Inventory Control have a field for tracking back-ordered quantities?
  • InventoryControl: Blank Database for version 5
  • InventoryControl v5 & older: Error: Input String not in a Correct Format when trying to open the software.
View 21 articles

WaspTime v5 and older (6)


  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime v5 or older: On some of the reports, time card summary report for example, I get an invalid page fault in module CRQE.DLL error. It then shuts Wasptime down
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
  • We need the mac address from our Wasp clock.
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
View 6 articles

Hardware (22)


  • 300 Thermal Label Printer : Installation : Can the W-300 be connected using a Serial Port instead of the Parallel Port?
  • 300 Thermal Label Printer : Installation : Setting up the W300 or W300z in Windows 2000 or XP.
  • 300 Thermal Label Printer : How do you put the W-300 Printer in Direct Thermal Mode?
  • WPA206 - Operation: What are the requirements for mag stripe cards being used with WaspTime and the Wasp Mag Stripe Clock?
  • What do the buttons on the face of the Wx100 clocks do?
View 22 articles

Fontware (42)


  • Fontware - How to create a code 128 bar code in a development environment such as C++ or PowerBuilder?
  • Fontware - Barcodes created in Access using FontWare do not scan
  • Fontware - Is there a way to set the Barcode Ratio?
  • Fontware - How to create an EAN13 barcode by just using the font
  • Fontware - Code 39 barcode in frequently-changed Access report does not change when data changes
View 42 articles

ActiveX and DLL (10)


  • ActiveX and DLL - How to put 3 tabs in a barcode, using the ActiveX/DLL in an Access application?
  • ActiveX and DLL - How to decide whether to use ActiveX control or DLL?
  • ActiveX and DLL - After installation of full version, the four Start Menu items 'Wasp Bar Code ActiveX and DLL' are listed as demos.
  • ActiveX and DLL - When I run my VB6 ActiveX DLL (using Wasp DLL v5.2) under COM+ to generate PCL5 print files I get extra data inserted. My suspicion is some support code is reading from the same m
  • ActiveX and DLL - Error: "You don't have the license required to use this ActiveX control" when making a control with Font Control in Access XP with non-English language settings
View 10 articles
  • MobileAsset - Error: Login Failed for AssetReader error trying to open labels

    Posted by Internal User in 2017-04-10
    in Discontinued Products
  • Reports fail to open on a machine with no C: drive

    Posted by Scott Barnett in 2017-04-10
    in Software
  • ActiveX and DLL - Access 2000 database using the ActiveX control in reports. Everything works OK on my development machine, but my client encounters difficulties using a new version of our database

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - How to create a UCC/EAN128 barcode using the drawing and font ActiveX controls

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - Program is in demo mode after entering a new CD key. How do I turn the demo of ActiveX/DLL into the full version after I have purchased it?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - How to put 3 tabs in a barcode, using the ActiveX/DLL in an Access application?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - How to decide whether to use ActiveX control or DLL?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - After installation of full version, the four Start Menu items 'Wasp Bar Code ActiveX and DLL' are listed as demos.

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - When I run my VB6 ActiveX DLL (using Wasp DLL v5.2) under COM+ to generate PCL5 print files I get extra data inserted. My suspicion is some support code is reading from the same m

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - Error: "You don't have the license required to use this ActiveX control" when making a control with Font Control in Access XP with non-English language settings

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How to create a code 128 bar code in a development environment such as C++ or PowerBuilder?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX & DLL v4.6.3a Upgrade

    Posted by Scott Barnett in 2023-01-20
    in Discontinued Products
  • BarcodeFactory - Error: missing Wasp / Barcode Factory OCX file, when opening Access database after installing or uninstalling BarcodeFactory

    Posted by Scott Barnett in 2017-04-10
    in Software > BarcodeMaker
  • Fontware - Barcodes created in Access using FontWare do not scan

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Printing from MS Word to a W-300 label printer, 3 blank labels are fed after it prints.

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • Fontware - Is the add-in for Crystal reports available for demo?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Installation Error: Macros are not enabled. How do I fix this so that FontWare and the add-ins install?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Installation Error: Warning Add Font Resources Error ()

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Installation: When I am installing Fontware the program locks up

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - The toolbar does not show up in Word and the security settings were set to low at the time of installation

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How To serialize barcodes

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Barcode characters are superimposed on each other using Wasp fonts in a PowerPoint presentation

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How to create a Code 39 barcode without the toolbar

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How to write an Excel macro to automate the creation of serial number barcodes without requiring the user to select the barcode font

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How to add a barcode to my mail merge document (from Excel to Word)

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Scanner won't read barcodes created in Crystal Reports with WASP 39 fonts

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How to create a barcode with Fontware but without the toolbar addin

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • I am trying to read barcodes with my CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.

    Posted by Internal User in 2017-04-10
    in Hardware > Scanners
  • Fontware - Is there a way to set the Barcode Ratio?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How to create an EAN13 barcode by just using the font

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How To get a SPACE character to appear in the barcode Using a Wasp barcode font in Microsoft Word

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Error: "Object doesn't support this property or method" when using an OCX control on an Access 97 report to print UPC-A barcodes. I want to print a series of UPC-E barcodes, so I have a line of code in the report open event:

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Installation: I installed Fontware Pro on a Windows 2000/XP. The barcode toolbar appears in Word when logged in as the user who performed the install, but it does not appear when logged in as a different user. How do I fix this?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Is a check digit number automatically calculated when creating a barcode?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Microsoft Word turns Code 39 data bold and removes asterisks (start and stop characters)

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Error: I have created a barcode by changing the font to a Wasp Bar Code font, but the barcode will not scan.

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How To create a code 128 B barcode?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How To create an ISSN barcode

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How To include a carriage return in a barcode in Microsoft Access?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Upgrade to Access 2003

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Fixes problems with installing in Access 2002/XP

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Access 2k UsysRegInfo Table Fix

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Code 39 barcode in frequently-changed Access report does not change when data changes

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Printing from an Access report, the bar code comes out vertically instead of horizontally. The print preview looks correct.

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - I installed Fontware with the add-in for Crystal Reports, but when I launch Crystal reports, I do not see any of the stringtobarcode functions listed.

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Error: Error 91 in Microsoft Word XP

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Error: Licensing error when using Microsoft Access Projects (adp): "You don't have the license required to use this activex control. To obtain the appropriate license, contact the company that provides the licensed OLE object

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Uninstallation did not complete. What are the steps to manually clean it up?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • InventoryControl: Blank Database for version 5

    Posted by Max Holden in 2023-01-20
    in Software
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

    Posted by Scott Barnett in 2017-04-10
    in Software
  • ← Previous
  • 1Current Page
  • 2Page 2
  • Next →

Quick Jump
  • Wasp Helpdesk
  • Knowledgebase
  • News
  • Contact Us
Top
Helpdesk software provided by Deskpro