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QuickStore (64)


  • QuickStore: After importing customer records into QuickStore, some or all of the customers are missing
  • QuickStore - With what other software is it compatible?
  • QuickStore - With multiple workstations performance is slower than expected with networked users
  • QuickStore: How can I sell items with decimal quantities?
  • QuickStore: How do I apply store credit to a customer's balance?
View 64 articles

Count It (14)


  • Wasp CountIt Manuals
  • Multiple products: QuickBooks Connection - Could not connect to QuickBooks. QB does not prompt to grant permission to the Wasp software.
  • CountIt with QuickBooks 2018: Failed to connect to QuickBooks. Please make sure QuickBooks connects to your company data
  • CountIt: field limits
  • CountIt: Manually installing to a WDT92 mobile device
View 14 articles

WaspTime (127)


  • WaspTime: How do I apply Daylight Savings Time?
  • WaspTime : There was an error 1 saving a timetracking Quickbooks error message column. This employee is set to have activity transferred to paychecks. Activities with this employee must have a payroll item
  • Wx100 Timeclocks: How To change the clock display to "upside down" to match the included faceplate
  • I'm able to open the WaspTime program on the server, but not on any of the client machines (multiple SQL instances)
  • SQL Server 2012 Express download and installation
View 127 articles

Wasptime Version 6 (63)


  • WaspTime: Export payroll to QuickBooks
  • WaspTime : Data and File Location for version 6
  • Labeler - Installation - I accidentally bought Wasp Labeler for QuickBooks Only. I want the regular version that can be used with other data sources. I'm not sure my retailer will take it back. What can I do?
  • WaspTime : How to setup ESI clocks with WaspTime
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 63 articles

WaspNest (3)


  • WaspNest Manuals
  • Multiple products: Windows 8.1 does not allow .Net Framework to install properly
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 3 articles

MobileAsset (171)


  • MobileAsset: How to backup, move and restore the database to a new server
  • MobileAsset: Web Module Toolbar buttons appear as broken picture icons
  • MobileAsset v7: How to install on the WPA1000
  • MobileAsset v7, v6: Script to create database backups outside of the program
  • Multiple products: Reports & Receipts generated by Crystal Reports fail after disabling TLS 1.0 with message "Unable to connect: incorrect log on parameters."
View 171 articles

InventoryControl (209)


  • Inventory Control - How to: I created an item with the Track By Serial Number option enabled, but I do not want to enter a serial number every time I add quantities of this item. Is there any way around this?
  • InventoryControl - Why would I want to use the "Allow Negative Quantities on Mobile Devices" option?
  • InventoryControl v6 - How to run Enterprise database creation scripts
  • How to edit or modify the default item label for InventoryControl version 7 (custom label)
  • SQL Server 2012 Express download and installation
View 209 articles

Mobile Asset v6 and older (113)


  • MobileAsset Web Module: Using SSL
  • MobileAsset - My Mobile Asset departments are not going to my handheld device
  • MobileAsset - Error: Login Failed for AssetReader error trying to open labels
  • Alternative email server to use if email alerts are not passing through your server
  • MobileAsset v6: Assets By Asset Tag With Picture does not show customized field names
View 113 articles

InventoryControl v5 and older (20)


  • InventoryControl - Will Inventory Control or MobileInventory work with Windows versions for languages other than English
  • InventoryControl - In what folder should I save custom .LAB files (Labeler files) so that they will appear in Inventory Control's Label Selection dialog?
  • InventoryControl - How can I give non-local-admin users the ability to run this program?
  • InventoryControl - What happens when one attempts to Import records with negative quantities into the Inventory table?
  • InventoryControl - Looking at the Reorder by Location report does not show the reorder quantities I put in my Item information. They all say 0.
View 20 articles

WaspTime v5 and older (6)


  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime v5 or older: On some of the reports, time card summary report for example, I get an invalid page fault in module CRQE.DLL error. It then shuts Wasptime down
  • WaspTime v3 & v4: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
  • We need the mac address from our Wasp clock.
View 6 articles

Hardware (22)


  • 300 Thermal Label Printer : My W300 printer is giving me strange blinking lights when I try to print.
  • 300 Thermal Label Printer: Operation: I am trying to use a label and in the printer setup there is no mention of this label size, is there any reason for this? Is there any way to get it to show?
  • 300 Thermal Label Printer : Installation : While installing the W-300 printer in Windows XP it states that the driver is not digitally signed. Will this driver work with Windows XP?
  • delete
  • WPA206 - Operation: When syncing my WPA206, I get a "Mobile Data File Size Mismatch - Possible Error during file transmision" error on the PC.
View 22 articles

Fontware (4)


  • Fontware - How do I get embeddable fonts for using in Adobe documents?
  • FontWare - How do I manually uninstall the toolbars?
  • Fontware - How To: I need to add a return/tab to the end of my barcode.
  • InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this?
View 4 articles

ActiveX and DLL (0)


No articles yet
  • MobileAsset - Error: Login Failed for AssetReader error trying to open labels

    Posted by Internal User in 2017-04-10
    in Discontinued Products
  • Reports fail to open on a machine with no C: drive

    Posted by Scott Leonard in 2017-04-10
    in Software
  • I am trying to read barcodes with my CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.

    Posted by Internal User in 2017-04-10
    in Hardware > Scanners
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

    Posted by Scott Leonard in 2017-04-10
    in Software
  • Product Sunsets & Policy

    Posted by Beau Dixon in 2025-05-16
    in Discontinued Products

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