Navigate
Wasp Helpdesk
  • Register

  • or
  • Login
    Need a password reminder?
or
Contact Us
  • Get in touch

    Send us an email

  • Start a chat session

  • Knowledgebase Read help articles
  • News News & updates
  • Contact Us We are here to help
  • Training View our options
  • Portal
  • Knowledgebase
  • Discontinued Products

Discontinued Products

RSS Feed Subscribe

Wasptime Version 6 (65)


  • B1000: Can't connect using crossover cable
  • WaspTime : Failed to connect to the Time Server
  • WaspTime : Can I put an employee in more than one department so that I can charge various amounts to various departments?
  • We need the mac address from our Wasp clock.
  • Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."
View 65 articles

WaspNest (3)


  • WaspNest Manuals
  • Multiple products: Windows 8.1 does not allow .Net Framework to install properly
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 3 articles

MobileAsset (175)


  • IIS needs to be manually changed to 32-bit mode in the web module
  • Importing Into the MobileAsset v7 Database
  • MobileAsset v7 on a mobile device: Switching database, or respecifying the Service URL
  • MobileAsset v7: How to print Asset Tag labels from the mobile device
  • IC v7 and MA v7: trying to select label printer, got error: Error selecting the label printer.
View 175 articles

InventoryControl (211)


  • InventoryControl : Is there a faster way to do all the Add transactions I must perform to populate the database with my initial inventory?
  • All Products: How to check which ports are in use
  • InventoryControl: I've edited the labels that are printed from and now the printed label is blank
  • Custom SQL passwords for InventoryControl and MobileAsset
  • Multiple products: Reports & Receipts generated by Crystal Reports fail after disabling TLS 1.0 with message "Unable to connect: incorrect log on parameters."
View 211 articles

Mobile Asset v6 and older (116)


  • I'm able to open the MobileAsset / InventoryControl program on the server, but not on any of the client machines (multiple SQL instances)
  • How to edit or modify the default asset tag for MobileAsset version 6 (custom label)
  • MobileAsset v6: Script to create database backups outside of the program
  • Mobile Asset - How To - Need to remove Conditions that were misspelled or added in error
  • MobileAsset: Printing labels, errors occur referencing LabelerOCX.OCX
View 116 articles

InventoryControl v5 and older (21)


  • InventoryControl: Script to create database backups for InventoryControl v4 or v5 outside of the program
  • InventoryControl - v5 Enterprise database upgrade scripts
  • InventoryControl: Printed Purchase Order or Pick Order shows random text characters instead of the barcode
  • InventoryControl v7 - I need to clear pictures I added to the reports using the ImageStorage utility
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
View 21 articles

WaspTime v5 and older (6)


  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime v5 or older: On some of the reports, time card summary report for example, I get an invalid page fault in module CRQE.DLL error. It then shuts Wasptime down
  • WaspTime v3 & v4: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
  • We need the mac address from our Wasp clock.
View 6 articles

Hardware (22)


  • Adding a new asset and choosing to print tags opens Labeler, sends the print job, but does not print anything to my WPL606.
  • Is there a way to confirm what a scanner is writing when it decodes a barcode?
  • WPA206 - How do I make the Scan2Key function come on automatically, even after a soft reset?
  • WPA206 - Operation: The scanner on the WPA206 is not working in Mobile Asset.
  • WPA206 - How to: Refresh Mobile DB - Is there a way to reset the database on the handheld unit (WPA206) back to zero or to factory default?
View 22 articles

Fontware (42)


  • Fontware - How do I get embeddable fonts for using in Adobe documents?
  • Fontware - How to write an Excel macro to automate the creation of serial number barcodes without requiring the user to select the barcode font
  • Fontware - How to add a barcode to my mail merge document (from Excel to Word)
  • InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this?
  • Fontware - Upgrade to Access 2003
View 42 articles

ActiveX and DLL (10)


  • ActiveX and DLL - Access 2000 database using the ActiveX control in reports. Everything works OK on my development machine, but my client encounters difficulties using a new version of our database
  • ActiveX and DLL - How to create a UCC/EAN128 barcode using the drawing and font ActiveX controls
  • ActiveX and DLL - Program is in demo mode after entering a new CD key. How do I turn the demo of ActiveX/DLL into the full version after I have purchased it?
  • ActiveX and DLL - How to put 3 tabs in a barcode, using the ActiveX/DLL in an Access application?
  • ActiveX and DLL - How to decide whether to use ActiveX control or DLL?
View 10 articles
  • MobileAsset - Error: Login Failed for AssetReader error trying to open labels

    Posted by Internal User in 2017-04-10
    in Discontinued Products
  • Reports fail to open on a machine with no C: drive

    Posted by Scott Barnett in 2017-04-10
    in Software
  • ActiveX and DLL - Access 2000 database using the ActiveX control in reports. Everything works OK on my development machine, but my client encounters difficulties using a new version of our database

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - How to create a UCC/EAN128 barcode using the drawing and font ActiveX controls

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - Program is in demo mode after entering a new CD key. How do I turn the demo of ActiveX/DLL into the full version after I have purchased it?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - How to put 3 tabs in a barcode, using the ActiveX/DLL in an Access application?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - How to decide whether to use ActiveX control or DLL?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - After installation of full version, the four Start Menu items 'Wasp Bar Code ActiveX and DLL' are listed as demos.

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - When I run my VB6 ActiveX DLL (using Wasp DLL v5.2) under COM+ to generate PCL5 print files I get extra data inserted. My suspicion is some support code is reading from the same m

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX and DLL - Error: "You don't have the license required to use this ActiveX control" when making a control with Font Control in Access XP with non-English language settings

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How to create a code 128 bar code in a development environment such as C++ or PowerBuilder?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • ActiveX & DLL v4.6.3a Upgrade

    Posted by Scott Barnett in 2017-11-21
    in Discontinued Products
  • BarcodeFactory - Error: missing Wasp / Barcode Factory OCX file, when opening Access database after installing or uninstalling BarcodeFactory

    Posted by Scott Barnett in 2017-04-10
    in Software > BarcodeMaker
  • Fontware - Barcodes created in Access using FontWare do not scan

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Is the add-in for Crystal reports available for demo?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Installation Error: Macros are not enabled. How do I fix this so that FontWare and the add-ins install?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Installation Error: Warning Add Font Resources Error ()

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Trouble installing the Fontware add-in for MS Access

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Installation: When I am installing Fontware the program locks up

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - The toolbar does not show up in Word and the security settings were set to low at the time of installation

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How To serialize barcodes

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Barcode characters are superimposed on each other using Wasp fonts in a PowerPoint presentation

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How to create a Code 39 barcode without the toolbar

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How to write an Excel macro to automate the creation of serial number barcodes without requiring the user to select the barcode font

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How to add a barcode to my mail merge document (from Excel to Word)

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Scanner won't read barcodes created in Crystal Reports with WASP 39 fonts

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How to create a barcode with Fontware but without the toolbar addin

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • I am trying to read barcodes with my CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.

    Posted by Internal User in 2017-04-10
    in Hardware > Scanners
  • Fontware - Is there a way to set the Barcode Ratio?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How To get a SPACE character to appear in the barcode Using a Wasp barcode font in Microsoft Word

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Error: "Object doesn't support this property or method" when using an OCX control on an Access 97 report to print UPC-A barcodes. I want to print a series of UPC-E barcodes, so I have a line of code in the report open event:

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Installation: I installed Fontware Pro on a Windows 2000/XP. The barcode toolbar appears in Word when logged in as the user who performed the install, but it does not appear when logged in as a different user. How do I fix this?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How To add a Function 1 to the beginning of a UCC/EAN 128 barcode

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Is a check digit number automatically calculated when creating a barcode?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Microsoft Word turns Code 39 data bold and removes asterisks (start and stop characters)

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Error: I have created a barcode by changing the font to a Wasp Bar Code font, but the barcode will not scan.

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How To create a code 128 B barcode?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How To create an ISSN barcode

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - How To include a carriage return in a barcode in Microsoft Access?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Upgrade to Access 2003

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Fixes problems with installing in Access 2002/XP

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Access 2k UsysRegInfo Table Fix

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Code 39 barcode in frequently-changed Access report does not change when data changes

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Printing from an Access report, the bar code comes out vertically instead of horizontally. The print preview looks correct.

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Error: Error 91 in Microsoft Word XP

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Error: Licensing error when using Microsoft Access Projects (adp): "You don't have the license required to use this activex control. To obtain the appropriate license, contact the company that provides the licensed OLE object

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Uninstallation did not complete. What are the steps to manually clean it up?

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • Fontware - Error: I am getting error 5 or error 91 in Word when I press the create barcode button.

    Posted by Scott Barnett in 2017-04-10
    in Discontinued Products
  • InventoryControl: Blank Database for version 5

    Posted by Max Holden in 2017-04-10
    in Software
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

    Posted by Scott Barnett in 2017-04-10
    in Software
  • ← Previous
  • 1Current Page
  • 2Page 2
  • Next →

Quick Jump
  • Wasp Helpdesk
  • Knowledgebase
  • News
  • Contact Us
Top
Helpdesk software provided by Deskpro