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QuickStore (64)


  • QuickStore - Description is cut off using 1.25" x 1" tags with a WPL205
  • QuickStore : Lanes Appear to be pointing to different databases
  • QuickStore - How to have notes appear on an invoice
  • How to create a Drop Ship in Quickstore
  • Quickstore: X-Charge credit card processor info (with procedure to use another processor)
View 64 articles

Count It (14)


  • CountIt - Error: "Settings to access printer 'name' are not valid." after deleting printer from Windows
  • CountIt - Error: "Failed to save the edits. Do you want to exit the edit?" after editing results
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
  • Windows Mobile Device Center settings interfere with mobile device's connection to Wasp service
  • DT10: Adjusting memory settings
View 14 articles

WaspTime (127)


  • WaspTime : How to back up database
  • WaspTime: Certain reports show totals for the pay period rather than the date range specified by the user
  • WaspTime : Enrolling new employees updates the clocks each time an employee is saved
  • WaspTime : How to setup ESI clocks with WaspTime
  • WaspTime Web: Timecard date format does not appear as desired
View 127 articles

Wasptime Version 6 (63)


  • WaspTime v6: Reports not opening, Could not load file or assembly 'CrystalDecisions.CrystalReports.Engine
  • WaspTime : How to back up database
  • Alternative email server to use if email alerts are not passing through your server
  • WaspTime server machine has multiple NICs
  • When using Request Change from the WaspTime Web portal, where does the information go?
View 63 articles

WaspNest (3)


  • WaspNest Manuals
  • Multiple products: Windows 8.1 does not allow .Net Framework to install properly
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 3 articles

MobileAsset (171)


  • MobileAsset v6: Not able to display the lists of Customers, Employees, Manufacturers, or Suppliers
  • Alternative email server to use if email alerts are not passing through your server
  • MobileAsset: Printing to a Bluetooth Printer from a WinMobile Device.
  • Custom SQL passwords for InventoryControl and MobileAsset
  • MobileAsset: Depreciation methods and process
View 171 articles

InventoryControl (209)


  • InventoryControl: Blank database for InventoryControl v7
  • InventoryControl - How do I get started using InventoryControl
  • InventoryControl: Printed Purchase Order or Pick Order shows random text characters instead of the barcode
  • Multiple Products: prompt, window or values are cut off or not visible
  • InventoryControl: Automatic customer numbering is out of sequence.
View 209 articles

Mobile Asset v6 and older (113)


  • [deprecated] MobileAsset - "Failed to load print preview" when printing asset tags from the asset list
  • MobileAsset v6: I need to know how to add a Location field to the Asset Tag label.
  • MobileAsset - Error: This error happens with users other than the administrator who installed the product: "The database needed for this application is either not running or was not found. Please contact Tech support. Login failed for user
  • What happens if a required field is not supplied when Importing data into a table?
  • I need to allow a user with only user access run my Wasp software but I keep getting errors. It works fine as an administrator.
View 113 articles

InventoryControl v5 and older (20)


  • InventoryControl - Error - Purchase Order Forecast report shows data from deleted POs.
  • InventoryControl v5: User Manual and Quick Start Guide
  • InventoryControl - Does Inventory Control have a field for tracking back-ordered quantities?
  • I am using Crystal Reports to try and create custom reports for my Wasp product; I keep getting a log in screen when trying to access the database.
  • InventoryControl v5 & older: Error: Input String not in a Correct Format when trying to open the software.
View 20 articles

WaspTime v5 and older (6)


  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime v5 or older: On some of the reports, time card summary report for example, I get an invalid page fault in module CRQE.DLL error. It then shuts Wasptime down
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
  • We need the mac address from our Wasp clock.
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
View 6 articles

Hardware (22)


  • 300 Thermal Label Printer : Installation : Can the W-300 be connected using a Serial Port instead of the Parallel Port?
  • 300 Thermal Label Printer : Installation : Setting up the W300 or W300z in Windows 2000 or XP.
  • 300 Thermal Label Printer : How do you put the W-300 Printer in Direct Thermal Mode?
  • WPA206 - Operation: What are the requirements for mag stripe cards being used with WaspTime and the Wasp Mag Stripe Clock?
  • What do the buttons on the face of the Wx100 clocks do?
View 22 articles

Fontware (4)


  • Fontware - How do I get embeddable fonts for using in Adobe documents?
  • FontWare - How do I manually uninstall the toolbars?
  • Fontware - How To: I need to add a return/tab to the end of my barcode.
  • InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this?
View 4 articles

ActiveX and DLL (0)


No articles yet
  • MobileAsset - Error: Login Failed for AssetReader error trying to open labels

    Posted by Internal User in 2017-04-10
    in Discontinued Products
  • Reports fail to open on a machine with no C: drive

    Posted by Scott Leonard in 2017-04-10
    in Software
  • I am trying to read barcodes with my CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.

    Posted by Internal User in 2017-04-10
    in Hardware > Scanners
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

    Posted by Scott Leonard in 2017-04-10
    in Software
  • Product Sunsets & Policy

    Posted by Beau Dixon in 2025-05-16
    in Discontinued Products

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