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QuickStore (64)


  • QuickStore - After creating a Transfer Out, the inventory is not added to the receiving store's stock
  • QuickStore - What is the difference between Margin and Multiply for pricing calculation?
  • QuickStore: How to use the WDT2200 mobile device
  • QuickStore - How do I move the server installation to a new machine
  • QuickStore: How do I change the label size or re-arrange the objects on the printed price tags?
View 64 articles

Count It (14)


  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
  • Windows Mobile Device Center settings interfere with mobile device's connection to Wasp service
  • DT10: Adjusting memory settings
  • Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."
  • Multiple products: QuickBooks Connection - Could not connect to QuickBooks. QB does not prompt to grant permission to the Wasp software.
View 14 articles

WaspTime (127)


  • WaspTime: Export payroll to QuickBooks
  • WaspTime : Importing a Quickbooks employee list - Getting an error importing the .iif file
  • WaspTime : What does Payroll Export Interface mean and what is my Payroll ID?
  • Multiple Products: prompt, window or values are cut off or not visible
  • WaspTime v7's Paychex Time In A Box export format is no longer accepted by Paychex
View 127 articles

Wasptime Version 6 (63)


  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime v6: When trying to open Manage Biometric Clocks, it gives an error "Exception of type 'Wasp.DataAccess.WtDbException' was thrown
  • WaspTime: Not able to communicate with the ESI system
  • WaspTime: "Failed to open a rowset" error when trying to open reports
  • WaspTime: How to update the connection information after the server's machine name or IP address has been changed
View 63 articles

WaspNest (3)


  • WaspNest Manuals
  • Multiple products: Windows 8.1 does not allow .Net Framework to install properly
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 3 articles

MobileAsset (171)


  • How to edit or modify the default asset tag for MobileAsset version 6 (custom label)
  • MobileAsset Web Module: How to force data through HTTPS
  • Labeler/MobileAsset v7: ERROR [42S02][Microsoft][SQL Native Client][SQL Server]Invalid object name ‘vLabelerAsset<labeltype>’ when editing/refreshing data
  • MobileAsset: Mobile devices and the check-out/check-in process
  • AssetCloud: How to migrate from MobileAsset?
View 171 articles

InventoryControl (209)


  • InventoryControl - Loading the InventoryControl mobile database to an expanded memory card.
  • InventoryControl - How to: When Importing Item records, what data values must be mapped to which fields to indicate that one or more specific Items should be Tracked By Lot and/or Pallet?
  • InventoryControl: Location is no longer on the Inventory Cost Report
  • Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID
  • Multiple products: Opening a report gives Crystal Reports Viewer error: Page Header plus Page Footer is too large for the page
View 209 articles

Mobile Asset v6 and older (113)


  • MobileAsset - Trying to log in to Mobile Asset gives error "Login failed. Error executing sql statement. Could not find stored procedure 'spGetUser'."
  • MobileAsset v6 error: "Input string was not in a correct format" when trying to launch the program
  • MobileAsset - v5 Enterprise database creation scripts
  • When printing from the List screen, it gives an error "Settings to access printer '<name>' are not valid."
  • MobileAsset Error: "Short Date Format Must Be the Same as the PC" message on mobile device
View 113 articles

InventoryControl v5 and older (20)


  • InventoryControl - Does Inventory Control have a field for tracking back-ordered quantities?
  • I am using Crystal Reports to try and create custom reports for my Wasp product; I keep getting a log in screen when trying to access the database.
  • InventoryControl - Changes I made on the PC to my database are not reflected on the handheld (such as requiring serial numbers, etc).
  • InventoryControl - Database corruption - Quantities on their items are incorrect. Some are showing a negative quantity, some are showing 200,000. When trying to remove the items, it says Max: 0
  • InventoryControl - Will Inventory Control or MobileInventory work with Windows versions for languages other than English
View 20 articles

WaspTime v5 and older (6)


  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime v5 or older: On some of the reports, time card summary report for example, I get an invalid page fault in module CRQE.DLL error. It then shuts Wasptime down
  • WaspTime v3 & v4: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
View 6 articles

Hardware (22)


  • 300 Thermal Label Printer : My W300 printer is giving me strange blinking lights when I try to print.
  • 300 Thermal Label Printer: Operation: I am trying to use a label and in the printer setup there is no mention of this label size, is there any reason for this? Is there any way to get it to show?
  • 300 Thermal Label Printer : Installation : While installing the W-300 printer in Windows XP it states that the driver is not digitally signed. Will this driver work with Windows XP?
  • delete
  • WPA206 - Operation: When syncing my WPA206, I get a "Mobile Data File Size Mismatch - Possible Error during file transmision" error on the PC.
View 22 articles

Fontware (4)


  • Fontware - How do I get embeddable fonts for using in Adobe documents?
  • FontWare - How do I manually uninstall the toolbars?
  • Fontware - How To: I need to add a return/tab to the end of my barcode.
  • InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this?
View 4 articles

ActiveX and DLL (0)


No articles yet
  • MobileAsset - Error: Login Failed for AssetReader error trying to open labels

    Posted by Internal User in 2017-04-10
    in Discontinued Products
  • Reports fail to open on a machine with no C: drive

    Posted by Scott Leonard in 2017-04-10
    in Software
  • I am trying to read barcodes with my CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.

    Posted by Internal User in 2017-04-10
    in Hardware > Scanners
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

    Posted by Scott Leonard in 2017-04-10
    in Software
  • Product Sunsets & Policy

    Posted by Beau Dixon in 2025-05-16
    in Discontinued Products

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