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QuickStore (64)


  • QuickStore - With what other software is it compatible?
  • QuickStore - Support or future support for linux
  • QuickStore - Scan/QTY functions
  • Quickstore POS Hardware setup guide
  • Quickstore: what symbology is used for barcodes?
View 64 articles

Count It (14)


  • Software Installation is failing
  • Wasp CountIt Manuals
  • CountIt with QuickBooks 2018: Failed to connect to QuickBooks. Please make sure QuickBooks connects to your company data
  • CountIt: field limits
  • CountIt: Manually installing to a WDT92 mobile device
View 14 articles

WaspTime (127)


  • WaspTime : Failed to connect to the Time Server
  • WaspTime: What is the difference between the Absence Report and the Absentee Report? What are you expected to do with each?
  • WaspTime: WaspTimeServer service on the same machine as DNS
  • WaspTime: Installing WaspTime v7 on a new computer as an upgrade from v4, v5, or v6, the installer will not accept the v7 upgrade Serial Key
  • Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."
View 127 articles

Wasptime Version 6 (63)


  • WaspTime : Data and File Location for version 6
  • WaspTime: QuickBooks not allowing access to its data
  • Labeler - Error - When entering the number assigned to create an EAN8 barcode, I get a 32502 error message.
  • WaspTime: ESI Clock Port Settings
  • Multiple programs: SQL database response is slow
View 63 articles

WaspNest (3)


  • WaspNest Manuals
  • Multiple products: Windows 8.1 does not allow .Net Framework to install properly
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 3 articles

MobileAsset (171)


  • MobileAsset v6: Script to create database backups outside of the program
  • Multiple products: Printing labels from a list errors after the first 11 labels. Printing the label directly in Labeler works properly.
  • MobileAsset v7: "Failed to check download files size" error on mobile device screen while installing
  • How to edit or modify the default asset tag for MobileAsset version 7 (custom label)
  • Error at login: The server principal "AssetUser" (or InventoryUser) is not able to access the database "WaspTrackAsset" (or WaspTrackInventory) Under the current security context.
View 171 articles

InventoryControl (209)


  • InventoryControl - How to change the Tracked Bys for an item after it has Inventory added to it.
  • When printing from the List screen, it gives an error "Settings to access printer '<name>' are not valid."
  • InventoryControl : Blank database for version 6
  • Multiple products: Printing labels from a list errors after the first 11 labels. Printing the label directly in Labeler works properly.
  • Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."
View 209 articles

Mobile Asset v6 and older (113)


  • MobileAsset: Cannot access other company databases
  • MobileAsset: "WT1002: Error executing sql statement" when trying to Dispose, Check Out, or Check In an asset
  • I am using Crystal Reports to try and create custom reports for my Wasp product; I keep getting a log in screen when trying to access the database.
  • MobileAsset - How can I remove all Assets from the database to start over
  • How to set or change the size of my labels in MobileAsset v6
View 113 articles

InventoryControl v5 and older (20)


  • InventoryControl - In what folder should I save custom .LAB files (Labeler files) so that they will appear in Inventory Control's Label Selection dialog?
  • InventoryControl - How can I give non-local-admin users the ability to run this program?
  • InventoryControl - What happens when one attempts to Import records with negative quantities into the Inventory table?
  • InventoryControl - Looking at the Reorder by Location report does not show the reorder quantities I put in my Item information. They all say 0.
  • InventoryControl - Error: Receiving data from the WDT2200 freezes on trans.dat
View 20 articles

WaspTime v5 and older (6)


  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime v5 or older: On some of the reports, time card summary report for example, I get an invalid page fault in module CRQE.DLL error. It then shuts Wasptime down
  • WaspTime v3 & v4: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
  • We need the mac address from our Wasp clock.
View 6 articles

Hardware (22)


  • 300 Thermal Label Printer: Operation: I am trying to use a label and in the printer setup there is no mention of this label size, is there any reason for this? Is there any way to get it to show?
  • 300 Thermal Label Printer : Installation : While installing the W-300 printer in Windows XP it states that the driver is not digitally signed. Will this driver work with Windows XP?
  • delete
  • WPA206 - Operation: When syncing my WPA206, I get a "Mobile Data File Size Mismatch - Possible Error during file transmision" error on the PC.
  • WPA206 - How can I save all the configuration settings (desktop, RDP connection, wireless networking) so that they are not lost if I have to do a cold boot to reset the system?
View 22 articles

Fontware (4)


  • Fontware - How do I get embeddable fonts for using in Adobe documents?
  • FontWare - How do I manually uninstall the toolbars?
  • Fontware - How To: I need to add a return/tab to the end of my barcode.
  • InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this?
View 4 articles

ActiveX and DLL (0)


No articles yet
  • MobileAsset - Error: Login Failed for AssetReader error trying to open labels

    Posted by Internal User in 2017-04-10
    in Discontinued Products
  • Reports fail to open on a machine with no C: drive

    Posted by Scott Leonard in 2017-04-10
    in Software
  • I am trying to read barcodes with my CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.

    Posted by Internal User in 2017-04-10
    in Hardware > Scanners
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

    Posted by Scott Leonard in 2017-04-10
    in Software
  • Product Sunsets & Policy

    Posted by Beau Dixon in 2025-05-16
    in Discontinued Products

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