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Version 7 (148)

I'm able to open the MobileAsset / InventoryControl program on the server, but not on any of the client machines (multiple SQL instances)
MobileAsset v7: Cannot Upload or Sync Device after Changing Password in MA on the PC
InventoryControl/MobileAsset: Error: Failed to load print preview or print failed
InventoryControl/MobileAsset: Cannot connect with service, even though it appears to be started
MobileAsset v7: Legacy Setup for mobile devices

View 148 articles

MobileAsset - How to configure Windows Firewall on the server to allow me to use MobileAsset.

Posted by Internal User in 2023-01-19
in Discontinued Products > MobileAsset
MobileAsset Web Module: Using SSL

Posted by Internal User in 2017-04-10
in Discontinued Products > MobileAsset
How to edit or modify the default asset tag for MobileAsset version 6 (custom label)

Posted by Internal User in 2023-01-19
in Software
MobileAsset v6 error: "Input string was not in a correct format" when trying to launch the program

Posted by Internal User in 2023-01-19
in Discontinued Products > MobileAsset
Software Installation is failing

Posted by Max Holden in 2017-04-10
in Software
MobileAsset: "WT1002: Error executing sql statement" when trying to Dispose, Check Out, or Check In an asset

Posted by Internal User in 2023-01-19
in Discontinued Products > MobileAsset
MobileAsset: How to backup, move and restore the database to a new server

Posted by Internal User in 2023-01-19
in Discontinued Products > MobileAsset
MobileAsset v6: Script to create database backups outside of the program

Posted by Internal User in 2023-01-19
in Software
What happens if a required field is not supplied when Importing data into a table?

Posted by Scott Leonard in 2017-04-10
in Discontinued Products > MobileAsset
How do I print custom labels that make use of the data collected in a MobileAsset or InventoryControl database?

Posted by Max Holden in 2017-04-10
in Software
When printing from the List screen, it gives an error "Settings to access printer '<name>' are not valid."

Posted by Scott Leonard in 2017-04-10
in Software
Windows Security Message: Data execution protection error in Windows Vista

Posted by Scott Leonard in 2017-04-10
in Software
IIS needs to be manually changed to 32-bit mode in the web module

Posted by Scott Leonard in 2023-01-20
in Software
Creating ODBC connections in 64-bit versions of Windows

Posted by Scott Leonard in 2017-04-10
in Software
MobileAsset Error: "Short Date Format Must Be the Same as the PC" message on mobile device

Posted by Jason Whitmer in 2017-04-10
in Discontinued Products > MobileAsset
MobileAsset Web Module: How to force data through HTTPS

Posted by Sicaro Burnett in 2023-01-20
in Software
Multiple Products: prompt, window or values are cut off or not visible

Posted by Sicaro Burnett in 2019-01-10
in Discontinued Products > MobileAsset
Windows Server 2008: Enabling .NET 3.5.1 and/or ASP.NET

Posted by Sicaro Burnett in 2023-01-20
in FAQs
Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service

Posted by Sicaro Burnett in 2018-05-31
in Discontinued Products > MobileAsset
Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > MobileAsset
MobileAsset: Web Module Toolbar buttons appear as broken picture icons

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > MobileAsset
Multiple products: Printing labels from a list errors after the first 11 labels. Printing the label directly in Labeler works properly.

Posted by Jason Whitmer in 2017-04-10
in Discontinued Products > MobileAsset
MobileAsset v6: Creating or Verifying the ODBC Connection for AssetReader

Posted by Jason Whitmer in 2023-01-20
in Software
InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started

Posted by Sicaro Burnett in 2023-01-20
in Discontinued Products > MobileAsset
InventoryControl/MobileAsset: Error: Failed to load print preview or print failed

Posted by Internal User in 2017-04-10
in Software
MobileAsset v7 on a mobile device: Switching database, or respecifying the Service URL

Posted by Scott Leonard in 2017-04-10
in Hardware
Custom SQL passwords for InventoryControl and MobileAsset

Posted by Scott Leonard in 2019-02-19
in Software
Multiple products: Only 1000 objects show in the list, but there are more in the database

Posted by Scott Leonard in 2019-10-09
in FAQs
MobileAsset: How to run Database Manager on Windows 8 & Windows Server 2012

Posted by Scott Leonard in 2017-04-10
in Software
MobileAsset: Mobile devices and the check-out/check-in process

Posted by Scott Leonard in 2017-04-10
in Hardware
MobileAsset v7.1 Terminology: Alerts, Email, Reminders, Lead Time, Maintenance, Check Out

Posted by Scott Leonard in 2020-08-03
in Software
SQL Server 2008 R2 Express installation fails with "LandingPage" error

Posted by Scott Leonard in 2023-01-20
in Software
MobileAsset v6: During audit on mobile device, Asset descriptions are wrong

Posted by Scott Leonard in 2017-04-10
in Hardware
MobileAsset v7, v6: Script to create database backups outside of the program

Posted by Jason Whitmer in 2023-01-20
in Software
MobileAsset v7 compatibility with WDT3200-series mobile devices

Posted by Scott Leonard in 2017-06-20
in Hardware
How to edit or modify the default asset tag for MobileAsset version 7 (custom label)

Posted by Scott Leonard in 2017-04-12
in Software
MobileAsset v7 Enterprise: After patching to v7.1, Database Manager will not upgrade additional databases to v7.1

Posted by Scott Leonard in 2017-04-10
in Software
MobileAsset v7: How to print Asset Tag labels from the mobile device

Posted by Jason Whitmer in 2017-04-10
in Software
MobileAsset Web: attempting to view reports gives error: "CrystalReportViewer - CrystalReportViewer1 Error: Fail to render the page."

Posted by Scott Leonard in 2023-01-20
in Discontinued Products > MobileAsset
All Products: Windows could not start the Wasp service on Local Computer. The system cannot find the file specified.

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > MobileAsset
Windows Server 2012: Enabling .NET 3.5.1 and/or ASP.NET

Posted by Scott Leonard in 2017-06-14
in FAQs
MobileAsset: Depreciation methods and process

Posted by Scott Leonard in 2019-12-13
in FAQs
SQL Server 2012 Express download and installation

Posted by Scott Leonard in 2020-03-11
in Software
AssetCloud: How to migrate from MobileAsset?

Posted by Scott Leonard in 2017-04-10
in Cloud > AssetCloud
Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."

Posted by Scott Leonard in 2017-04-10
in FAQs
MobileAsset v7 and AssetCloud Depreciation Methods Definitions

Posted by Sicaro Burnett in 2018-01-22
in Discontinued Products > MobileAsset
MobileAsset: Creating a backup with Database Manager from a client machine

Posted by Jason Whitmer in 2017-04-10
in Discontinued Products > MobileAsset
Multiple products: Reports & Receipts generated by Crystal Reports fail after disabling TLS 1.0 with message "Unable to connect: incorrect log on parameters."

Posted by Scott Leonard in 2017-06-30
in Software
Error at login: The server principal "AssetUser" (or InventoryUser) is not able to access the database "WaspTrackAsset" (or WaspTrackInventory) Under the current security context.

Posted by Scott Leonard in 2018-04-04
in Discontinued Products > MobileAsset
IC v7 and MA v7: trying to select label printer, got error: Error selecting the label printer.

Posted by Scott Leonard in 2020-12-21
in Discontinued Products > MobileAsset

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MobileAsset - How to configure Windows Firewall on the server to allow me to use MobileAsset.

MobileAsset Web Module: Using SSL

How to edit or modify the default asset tag for MobileAsset version 6 (custom label)

MobileAsset v6 error: "Input string was not in a correct format" when trying to launch the program

Software Installation is failing

MobileAsset: "WT1002: Error executing sql statement" when trying to Dispose, Check Out, or Check In an asset

MobileAsset: How to backup, move and restore the database to a new server

MobileAsset v6: Script to create database backups outside of the program

What happens if a required field is not supplied when Importing data into a table?

How do I print custom labels that make use of the data collected in a MobileAsset or InventoryControl database?

When printing from the List screen, it gives an error "Settings to access printer '<name>' are not valid."

Windows Security Message: Data execution protection error in Windows Vista

IIS needs to be manually changed to 32-bit mode in the web module

Creating ODBC connections in 64-bit versions of Windows

MobileAsset Error: "Short Date Format Must Be the Same as the PC" message on mobile device

MobileAsset Web Module: How to force data through HTTPS

Multiple Products: prompt, window or values are cut off or not visible

Windows Server 2008: Enabling .NET 3.5.1 and/or ASP.NET

Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service

Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

MobileAsset: Web Module Toolbar buttons appear as broken picture icons

Multiple products: Printing labels from a list errors after the first 11 labels. Printing the label directly in Labeler works properly.

MobileAsset v6: Creating or Verifying the ODBC Connection for AssetReader

InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started

InventoryControl/MobileAsset: Error: Failed to load print preview or print failed

MobileAsset v7 on a mobile device: Switching database, or respecifying the Service URL

Custom SQL passwords for InventoryControl and MobileAsset

Multiple products: Only 1000 objects show in the list, but there are more in the database

MobileAsset: How to run Database Manager on Windows 8 & Windows Server 2012

MobileAsset: Mobile devices and the check-out/check-in process

MobileAsset v7.1 Terminology: Alerts, Email, Reminders, Lead Time, Maintenance, Check Out

SQL Server 2008 R2 Express installation fails with "LandingPage" error

MobileAsset v6: During audit on mobile device, Asset descriptions are wrong

MobileAsset v7, v6: Script to create database backups outside of the program

MobileAsset v7 compatibility with WDT3200-series mobile devices

How to edit or modify the default asset tag for MobileAsset version 7 (custom label)

MobileAsset v7 Enterprise: After patching to v7.1, Database Manager will not upgrade additional databases to v7.1

MobileAsset v7: How to print Asset Tag labels from the mobile device

MobileAsset Web: attempting to view reports gives error: "CrystalReportViewer - CrystalReportViewer1 Error: Fail to render the page."

All Products: Windows could not start the Wasp service on Local Computer. The system cannot find the file specified.

Windows Server 2012: Enabling .NET 3.5.1 and/or ASP.NET

MobileAsset: Depreciation methods and process

SQL Server 2012 Express download and installation

AssetCloud: How to migrate from MobileAsset?

Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."

MobileAsset v7 and AssetCloud Depreciation Methods Definitions

MobileAsset: Creating a backup with Database Manager from a client machine

Multiple products: Reports & Receipts generated by Crystal Reports fail after disabling TLS 1.0 with message "Unable to connect: incorrect log on parameters."

Error at login: The server principal "AssetUser" (or InventoryUser) is not able to access the database "WaspTrackAsset" (or WaspTrackInventory) Under the current security context.

IC v7 and MA v7: trying to select label printer, got error: Error selecting the label printer.