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Version 7 (143)

MobileAsset Web: Enabling Windows Active Directory authentication
MobileAsset: How do I change the available selections for Condition on the Maintenance Entry screen?
Multiple products: SQL Server fails to start with Error 1814 on military/government PCs
MobileAsset v7: How to change the ports used by the Wasp MobileAsset Windows Service
Windows Mobile Device Center (WMDC): network ports needed for operation

View 143 articles

MobileAsset - How to configure Windows Firewall on the server to allow me to use MobileAsset.

Posted by Internal User in 2023-01-19
in Discontinued Products > MobileAsset
I'm able to open the MobileAsset / InventoryControl program on the server, but not on any of the client machines (multiple SQL instances)

Posted by Internal User in 2023-01-19
in Software
[deprecated] MobileAsset - "Failed to load print preview" when printing asset tags from the asset list

Posted by Internal User in 2023-01-19
in Software
MobileAsset v6: Not able to display the lists of Customers, Employees, Manufacturers, or Suppliers

Posted by Internal User in 2023-01-19
in Software
MobileAsset Web Module: Using SSL

Posted by Internal User in 2017-04-10
in Discontinued Products > MobileAsset
Software Installation is failing

Posted by Max Holden in 2017-04-10
in Software
MobileAsset: "WT1002: Error executing sql statement" when trying to Dispose, Check Out, or Check In an asset

Posted by Internal User in 2023-01-19
in Discontinued Products > MobileAsset
MobileAsset: How to backup, move and restore the database to a new server

Posted by Internal User in 2024-01-31
in Discontinued Products > MobileAsset
MobileAsset v6: Script to create database backups outside of the program

Posted by Internal User in 2023-01-19
in Software
What happens if a required field is not supplied when Importing data into a table?

Posted by Scott Leonard in 2017-04-10
in Discontinued Products > MobileAsset
How do I print custom labels that make use of the data collected in a MobileAsset or InventoryControl database?

Posted by Max Holden in 2017-04-10
in Software
When printing from the List screen, it gives an error "Settings to access printer '<name>' are not valid."

Posted by Scott Leonard in 2017-04-10
in Software
Windows Security Message: Data execution protection error in Windows Vista

Posted by Scott Leonard in 2017-04-10
in Software
IIS needs to be manually changed to 32-bit mode in the web module

Posted by Scott Leonard in 2023-01-20
in Software
Creating ODBC connections in 64-bit versions of Windows

Posted by Scott Leonard in 2017-04-10
in Software
WaspNest - In MobileAsset or InventoryControl the check out and check in has been disabled and I am unable to check in or check out inventory

Posted by Max Holden in 2018-10-15
in Software
All Products: How to check which ports are in use

Posted by Max Holden in 2017-04-10
in Software
Alternative email server to use if email alerts are not passing through your server

Posted by Max Holden in 2024-02-22
in Cloud > AssetCloud
Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service

Posted by Sicaro Burnett in 2018-05-31
in Discontinued Products > MobileAsset
Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > MobileAsset
MobileAsset: Web Module Toolbar buttons appear as broken picture icons

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > MobileAsset
Multiple products: Printing labels from a list errors after the first 11 labels. Printing the label directly in Labeler works properly.

Posted by Jason Whitmer in 2017-04-10
in Discontinued Products > MobileAsset
MobileAsset v6: Creating or Verifying the ODBC Connection for AssetReader

Posted by Jason Whitmer in 2023-01-20
in Software
InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started

Posted by Sicaro Burnett in 2023-01-20
in Discontinued Products > MobileAsset
InventoryControl/MobileAsset: Error: Failed to load print preview or print failed

Posted by Internal User in 2017-04-10
in Software
MobileAsset v7 on a mobile device: Switching database, or respecifying the Service URL

Posted by Scott Leonard in 2017-04-10
in Hardware
MobileAsset v7: Manual installation of CAB files to a WPA1000 mobile device

Posted by Scott Leonard in 2023-01-19
in Hardware
Mobile Asset v7: Picture of asset taken on mobile device doesn't show on the PC's Picture tab

Posted by Scott Leonard in 2017-04-10
in Software
MobileAsset v6: Asset tags printed when creating or editing an asset have missing or wrong description

Posted by Scott Leonard in 2025-01-07
in Discontinued Products > MobileAsset
Wasp services will not remain started with a numeric machine name

Posted by Jason Whitmer in 2023-01-19
in Discontinued Products > MobileAsset
Custom SQL passwords for InventoryControl and MobileAsset

Posted by Scott Leonard in 2019-02-19
in Software
SQL Server 2008 R2 Express installation fails with "LandingPage" error

Posted by Scott Leonard in 2023-01-20
in Software
MobileAsset v6: During audit on mobile device, Asset descriptions are wrong

Posted by Scott Leonard in 2017-04-10
in Hardware
MobileAsset v7, v6: Script to create database backups outside of the program

Posted by Jason Whitmer in 2023-01-20
in Software
How to edit or modify the default asset tag for MobileAsset version 7 (custom label)

Posted by Scott Leonard in 2025-01-07
in Software
MobileAsset v7 Enterprise: After patching to v7.1, Database Manager will not upgrade additional databases to v7.1

Posted by Scott Leonard in 2017-04-10
in Software
MobileAsset v7: How to print Asset Tag labels from the mobile device

Posted by Jason Whitmer in 2017-04-10
in Software
Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...

Posted by Scott Leonard in 2017-04-10
in Software
MobileAsset v7.1: client quits immediately, log: Unable to load DLL 'WaspAct.dll'

Posted by Scott Leonard in 2017-10-17
in Software
Multiple products: Opening a report gives Crystal Reports Viewer error: Page Header plus Page Footer is too large for the page

Posted by Scott Leonard in 2023-01-23
in Software
MobileAsset v7: How to gather log files from a mobile device (Android, iOS, Windows Mobile / CE)

Posted by Scott Leonard in 2018-01-05
in Hardware
MobileAsset Web: attempting to view reports gives error: "CrystalReportViewer - CrystalReportViewer1 Error: Fail to render the page."

Posted by Scott Leonard in 2023-01-20
in Discontinued Products > MobileAsset
All Products: Windows could not start the Wasp service on Local Computer. The system cannot find the file specified.

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > MobileAsset
MobileAsset: Depreciation methods and process

Posted by Scott Leonard in 2019-12-13
in FAQs
MobileAsset v7 and AssetCloud Depreciation Methods Definitions

Posted by Sicaro Burnett in 2018-01-22
in Discontinued Products > MobileAsset
MobileAsset: Creating a backup with Database Manager from a client machine

Posted by Jason Whitmer in 2017-04-10
in Discontinued Products > MobileAsset
Multiple products: Reports & Receipts generated by Crystal Reports fail after disabling TLS 1.0 with message "Unable to connect: incorrect log on parameters."

Posted by Scott Leonard in 2025-01-06
in Software
Error at login: The server principal "AssetUser" (or InventoryUser) is not able to access the database "WaspTrackAsset" (or WaspTrackInventory) Under the current security context.

Posted by Scott Leonard in 2018-04-04
in Discontinued Products > MobileAsset
MobileAsset: How to Restore the Database from MDF and LDF Files

Posted by Nathaniel Summers in 2023-01-19
in Discontinued Products > MobileAsset
IC v7 and MA v7: trying to select label printer, got error: Error selecting the label printer.

Posted by Scott Leonard in 2020-12-21
in Discontinued Products > MobileAsset

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MobileAsset - How to configure Windows Firewall on the server to allow me to use MobileAsset.

I'm able to open the MobileAsset / InventoryControl program on the server, but not on any of the client machines (multiple SQL instances)

[deprecated] MobileAsset - "Failed to load print preview" when printing asset tags from the asset list

MobileAsset v6: Not able to display the lists of Customers, Employees, Manufacturers, or Suppliers

MobileAsset Web Module: Using SSL

Software Installation is failing

MobileAsset: "WT1002: Error executing sql statement" when trying to Dispose, Check Out, or Check In an asset

MobileAsset: How to backup, move and restore the database to a new server

MobileAsset v6: Script to create database backups outside of the program

What happens if a required field is not supplied when Importing data into a table?

How do I print custom labels that make use of the data collected in a MobileAsset or InventoryControl database?

When printing from the List screen, it gives an error "Settings to access printer '<name>' are not valid."

Windows Security Message: Data execution protection error in Windows Vista

IIS needs to be manually changed to 32-bit mode in the web module

Creating ODBC connections in 64-bit versions of Windows

WaspNest - In MobileAsset or InventoryControl the check out and check in has been disabled and I am unable to check in or check out inventory

All Products: How to check which ports are in use

Alternative email server to use if email alerts are not passing through your server

Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service

Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

MobileAsset: Web Module Toolbar buttons appear as broken picture icons

Multiple products: Printing labels from a list errors after the first 11 labels. Printing the label directly in Labeler works properly.

MobileAsset v6: Creating or Verifying the ODBC Connection for AssetReader

InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started

InventoryControl/MobileAsset: Error: Failed to load print preview or print failed

MobileAsset v7 on a mobile device: Switching database, or respecifying the Service URL

MobileAsset v7: Manual installation of CAB files to a WPA1000 mobile device

Mobile Asset v7: Picture of asset taken on mobile device doesn't show on the PC's Picture tab

MobileAsset v6: Asset tags printed when creating or editing an asset have missing or wrong description

Wasp services will not remain started with a numeric machine name

Custom SQL passwords for InventoryControl and MobileAsset

SQL Server 2008 R2 Express installation fails with "LandingPage" error

MobileAsset v6: During audit on mobile device, Asset descriptions are wrong

MobileAsset v7, v6: Script to create database backups outside of the program

How to edit or modify the default asset tag for MobileAsset version 7 (custom label)

MobileAsset v7 Enterprise: After patching to v7.1, Database Manager will not upgrade additional databases to v7.1

MobileAsset v7: How to print Asset Tag labels from the mobile device

Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...

MobileAsset v7.1: client quits immediately, log: Unable to load DLL 'WaspAct.dll'

Multiple products: Opening a report gives Crystal Reports Viewer error: Page Header plus Page Footer is too large for the page

MobileAsset v7: How to gather log files from a mobile device (Android, iOS, Windows Mobile / CE)

MobileAsset Web: attempting to view reports gives error: "CrystalReportViewer - CrystalReportViewer1 Error: Fail to render the page."

All Products: Windows could not start the Wasp service on Local Computer. The system cannot find the file specified.

MobileAsset: Depreciation methods and process

MobileAsset v7 and AssetCloud Depreciation Methods Definitions

MobileAsset: Creating a backup with Database Manager from a client machine

Multiple products: Reports & Receipts generated by Crystal Reports fail after disabling TLS 1.0 with message "Unable to connect: incorrect log on parameters."

Error at login: The server principal "AssetUser" (or InventoryUser) is not able to access the database "WaspTrackAsset" (or WaspTrackInventory) Under the current security context.

MobileAsset: How to Restore the Database from MDF and LDF Files

IC v7 and MA v7: trying to select label printer, got error: Error selecting the label printer.