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Labeler (132)


  • Labeler - How to - Text objects set to "Wrap Text to fit Rectangle" aren't wrapping like they did in v6
  • Labeler - Some item numbers do not show up if they are pulled from a column that contains numeric values and alpha-numeric values, mixed in that one column.
  • Labeler - Error - "Number of labels specified is invalid. Please specify a number of labels greater than 0" "System Error 5. Invalid Procedure call or argument (WASPLAB). [Details: frmPrint1::Validate Persist()]".
  • Labeler/MobileAsset v7: ERROR [42S02][Microsoft][SQL Native Client][SQL Server]Invalid object name ‘vLabelerAsset<labeltype>’ when editing/refreshing data
  • Wasp Labeler DB Tracker: support options
View 132 articles

WaspTime (123)


  • WaspTime: Explanation of Group scheduling options
  • Alternative email server to use if email alerts are not passing through your server
  • WaspTime : How can I enter sample punches to test my overnight rules for employees working through midnight?
  • Processing Holidays for WaspTime
  • Wasp services will not remain started with a numeric machine name
View 123 articles

BarcodeMaker (23)


  • Software Installation is failing
  • BarcodeMaker: We want to print barcode labels using other applications, e.g. Excel, Word, and Visual Basic.
  • Barcode Maker: "Old format or invalid type library" error when opening Excel
  • BarcodeMaker: barcodes printed from Word 2007 or later are unscannable
  • BarcodeMaker: unexpected appearance of UPC-A barcodes in Excel
View 23 articles

QuickStore (61)


  • Software Installation is failing
  • QuickStore - Can I create a Packing List with QuickStore
  • QuickStore - How can I print out item labels using Labeler
  • Quickstore Professional - How do I setup Cash Drawer Shift In/ Out
  • Quickstore: Printing tags for Styles
View 61 articles

Count It (13)


  • Software Installation is failing
  • CountIt: Labels printed on a thermal label printer are not sized properly
  • Printing Labels from CountIt
  • CountIt - Error: "Settings to access printer 'name' are not valid." after deleting printer from Windows
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 13 articles

PackageTracker (2)


  • PackageTracker: User can log in on the PC's web browser, but the mobile app says 'Username and password combination not found'
  • Package Tracker User Manual
View 2 articles
  • MobileAsset: Error: The maximum number of registrations has already been reached.

    Posted by Internal User in 2019-01-03
    in Software
  • B1000: Can't connect using crossover cable

    Posted by Max Holden in 2017-04-10
    in Hardware
  • I'm able to open the MobileAsset / InventoryControl program on the server, but not on any of the client machines (multiple SQL instances)

    Posted by Internal User in 2023-01-19
    in Software
  • [deprecated] MobileAsset - "Failed to load print preview" when printing asset tags from the asset list

    Posted by Internal User in 2023-01-19
    in Software
  • What data formats are supported by the Import Wizard?

    Posted by Scott Barnett in 2017-04-10
    in Software
  • QuickStore: Can I use a wireless network to connect my additional lanes with the main Quickstore database?

    Posted by Max Holden in 2017-04-10
    in Software
  • Multiple Products: sa password does not meet SQL Server password policy requirements during install

    Posted by Scott Barnett in 2017-04-10
    in Software
  • QuickStore - Repeated data corruption after recovering damaged data files

    Posted by Max Holden in 2017-04-10
    in Software
  • QuickStore - Description is cut off using 1.25" x 1" tags with a WPL205

    Posted by Max Holden in 2023-01-20
    in Software
  • QuickStore: After importing customer records into QuickStore, some or all of the customers are missing

    Posted by Max Holden in 2017-04-10
    in Software
  • QuickStore - With what other software is it compatible?

    Posted by Max Holden in 2018-07-26
    in Software
  • QuickStore - Support or future support for linux

    Posted by Max Holden in 2017-04-10
    in Software
  • QuickStore - How to install the network edition.

    Posted by Max Holden in 2017-04-10
    in Software
  • QuickStore - I use the gift certificate payment option with the correct reference and the balance is assigned to a new gift certificate. Though I get 2 gift certificates in the list, there is no record of the first one's being debited

    Posted by Max Holden in 2017-04-10
    in Software
  • BarcodeMaker: Errors during installation: The installer detected a version of [Product] installed on your computer. The installation cannot continue.

    Posted by Scott Barnett in 2018-01-12
    in Software
  • BarcodeMaker: How to set up a mail merge in Office 2007

    Posted by Scott Barnett in 2023-01-20
    in Software
  • QuickStore - On Invoices, when using F7 lookup, I get "non standard product" as the default instead of "Product".

    Posted by Max Holden in 2017-04-10
    in Software
  • BarcodeMaker: How to set up a mail merge in Office 2003

    Posted by Scott Barnett in 2023-01-20
    in Software
  • QuickStore - With multiple workstations performance is slower than expected with networked users

    Posted by Max Holden in 2017-12-18
    in Software
  • WaspNest - In MobileAsset or InventoryControl the check out and check in has been disabled and I am unable to check in or check out inventory

    Posted by Max Holden in 2018-10-15
    in Software
  • WaspTime v6: Reports not opening, Could not load file or assembly 'CrystalDecisions.CrystalReports.Engine

    Posted by Max Holden in 2022-02-01
    in Software
  • WaspTime : How to back up database

    Posted by Max Holden in 2017-04-10
    in Software
  • WaspTime: Explanation of Group scheduling options

    Posted by Max Holden in 2023-01-20
    in Software
  • WaspTime : Time exported to Quickbooks does not appear.

    Posted by Max Holden in 2017-04-10
    in Software
  • WaspTime : Cannot open the manage Biometric Clocks Utility

    Posted by Max Holden in 2017-04-10
    in Software
  • WaspTime: Enabling Windows Authentication (Active Directory Integration) for Web Module

    Posted by Max Holden in 2020-01-15
    in Software
  • WaspTime : Enrolling new employees updates the clocks each time an employee is saved

    Posted by Max Holden in 2017-04-10
    in Software
  • WaspTime : Importing a Quickbooks employee list - Getting an error importing the .iif file

    Posted by Max Holden in 2017-04-10
    in Software
  • WaspTime : Can I put an employee in more than one department so that I can charge various amounts to various departments?

    Posted by Max Holden in 2017-04-10
    in Software
  • InventoryControl: How can I print labels for items I've just added to stock only?

    Posted by Max Holden in 2017-04-10
    in Software
  • InventoryControl: Error: The maximum number of registrations has already been reached.

    Posted by Max Holden in 2019-01-03
    in Software
  • InventoryControl: Printed Purchase Order or Pick Order shows random text characters instead of the barcode

    Posted by Max Holden in 2023-01-20
    in Software
  • InventoryControl v7 - I need to clear pictures I added to the reports using the ImageStorage utility

    Posted by Max Holden in 2023-01-20
    in Software
  • How to edit or modify the default item label for InventoryControl version 6 (custom label)

    Posted by Jason Whitmer in 2023-01-20
    in Software
  • InventoryControl: I've edited the labels that are printed from and now the printed label is blank

    Posted by Max Holden in 2017-04-10
    in Software
  • BarcodeMaker: Word and Excel are now taking a very long time to load

    Posted by Tom Tate in 2017-04-10
    in Software
  • InventoryControl: Blank Database for version 5

    Posted by Max Holden in 2023-01-20
    in Software
  • Labeler - I can not see any of my QuickBooks custom fields

    Posted by Sicaro Burnett in 2019-08-13
    in FAQs
  • Package Tracker says an update is available and I must upgrade

    Posted by Scott Barnett in 2018-06-08
    in Cloud > PackageTracker
  • BarcodeMaker: barcodes printed from Word 2007 or later are unscannable

    Posted by Scott Barnett in 2017-04-10
    in Software
  • Mobile Asset v7: Picture of asset taken on mobile device doesn't show on the PC's Picture tab

    Posted by Scott Barnett in 2017-04-10
    in Software
  • WaspTime v7 crashes when viewing timecards: "WaspTime 7 has stopped working."

    Posted by Scott Barnett in 2017-04-10
    in Software
  • Multiple Products: Error 28 - server doesn't support requested protocol

    Posted by Scott Barnett in 2018-09-21
    in Software
  • MobileAsset v6: During audit on mobile device, Asset descriptions are wrong

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • MobileAsset v7, v6: Script to create database backups outside of the program

    Posted by Jason Whitmer in 2023-01-20
    in Software
  • MobileAsset v7 compatibility with WDT3200-series mobile devices

    Posted by Scott Barnett in 2017-06-20
    in Hardware
  • Labeler v7: How to apply date formatting to a prompt-at-print value

    Posted by Scott Barnett in 2023-01-20
    in Software
  • SQL Server 2012 Express download and installation

    Posted by Scott Barnett in 2020-03-11
    in Hardware > Scanners > WCS3900/3905/3950
  • Log file locations/paths

    Posted by Scott Barnett in 2023-01-13
    in Software
  • End User License Agreement (EULA)

    Posted by Scott Barnett in 2017-04-10
    in FAQs
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