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Software

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Labeler (132)


  • Labeler - Error - Issues connecting to a Microsoft Access 2010 database on a computer that has the Microsoft Office 2007 Suite already installed.
  • Labeler: How to make labels that have serialized barcode values, with each individual serial number exactly four digits in length (0001, 0002, 0003, etc.)
  • Labeler: Why do I get more than 25 labels when I specify a value of 25 in the "Number of Copies" field?
  • Labeler v7 : Numbers overlap the bars after changing the % of Nominal for UPC barcodes
  • Labeler v7: Labels updated from older versions do not retain Layout settings
View 132 articles

WaspTime (123)


  • WaspTime: How to backup, move and restore the database and service to a new machine
  • WaspTime server machine has multiple NICs
  • WaspTime: If a machine has PCPunch but not the WaspTime client, it will not be able to connect to WaspTimeServer
  • WaspTime: How to manually install or uninstall the WaspTimeServer service.
  • Multiple products: Reports & Receipts generated by Crystal Reports fail after disabling TLS 1.0 with message "Unable to connect: incorrect log on parameters."
View 123 articles

BarcodeMaker (23)


  • Software Installation is failing
  • BarcodeMaker: The u2lwasp.dll functions are not appearing in Crystal Reports.
  • BarcodeMaker: Office applications crash either on load or on closing when the BarcodeMaker toolbar is active.
  • BarcodeMaker: Word and Excel are now taking a very long time to load
  • Barcode Maker: "Old format or invalid type library" error when opening Excel
View 23 articles

QuickStore (62)


  • QuickStore - I use the gift certificate payment option with the correct reference and the balance is assigned to a new gift certificate. Though I get 2 gift certificates in the list, there is no record of the first one's being debited
  • QuickStore - How to set up alternate sales taxes for different product in my store?
  • Alternative email server to use if email alerts are not passing through your server
  • Quickstore: Manual and Documentation
  • QuickStore: Get Customer on the New Sale screen goes to a Customer Search window rather than a list.
View 62 articles

Count It (13)


  • Software Installation is failing
  • CountIt: Labels printed on a thermal label printer are not sized properly
  • Printing Labels from CountIt
  • CountIt - Error: "Settings to access printer 'name' are not valid." after deleting printer from Windows
  • Wasp CountIt Manuals
View 13 articles

PackageTracker (2)


  • PackageTracker: User can log in on the PC's web browser, but the mobile app says 'Username and password combination not found'
  • Package Tracker User Manual
View 2 articles
  • Installation: Crystal Reports Viewer does not install. It just keeps popping up installer boxes.

    Posted by Scott Barnett in 2017-04-10
    in Software
  • Reports print on the wrong page size

    Posted by Scott Barnett in 2017-04-10
    in Software
  • IIS needs to be manually changed to 32-bit mode in the web module

    Posted by Scott Barnett in 2023-01-20
    in Software
  • BarcodeMaker: Not compatible with 64-bit edition of Microsoft Office

    Posted by Scott Barnett in 2017-04-10
    in Software
  • QuickStore: How to import a CSV file from Excel for products but with weight and description longer than 25 characters

    Posted by Max Holden in 2017-04-10
    in Software
  • CountIt - Error: "Settings to access printer 'name' are not valid." after deleting printer from Windows

    Posted by Scott Barnett in 2017-04-10
    in Software
  • QuickStore - Scan/QTY functions

    Posted by Max Holden in 2017-04-10
    in Software
  • WaspTime Web: HTTP Error 500.19 when browsing

    Posted by Max Holden in 2017-04-10
    in Software
  • WaspTime : How to make it keep longer log files

    Posted by Max Holden in 2023-01-20
    in Software
  • WaspTime: Script to create database backups outside of the program

    Posted by Max Holden in 2023-01-20
    in Software
  • WaspTime : I installed just the PC Punch software on my client computers and PC Punch does not run.

    Posted by Max Holden in 2017-04-10
    in Software
  • InventoryControl: Automatic item numbering is out of sequence.

    Posted by Max Holden in 2023-01-20
    in Software
  • InventoryControl: Script to create database backups for InventoryControl version 6 outside of the program

    Posted by Max Holden in 2023-01-20
    in Software
  • InventoryControl: How to change the mobile device's RF/wireless port

    Posted by Sicaro Burnett in 2023-01-19
    in Hardware
  • SQL logs for troubleshooting SQL install or startup errors.

    Posted by Sicaro Burnett in 2017-04-10
    in Software
  • WaspTime 7: Import Samples folder is missing from installation disc

    Posted by Scott Barnett in 2017-04-10
    in Software
  • MobileAsset: Mobile devices and the check-out/check-in process

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...

    Posted by Scott Barnett in 2017-04-10
    in Software
  • MobileAsset v7.1: client quits immediately, log: Unable to load DLL 'WaspAct.dll'

    Posted by Scott Barnett in 2017-10-17
    in Software
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