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software installer prompts "Setup Needs The Next Disk" - Knowledgebase / Software - Wasp Helpdesk

software installer prompts "Setup Needs The Next Disk"

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Symptom:


When running the software installer for a Wasp software product,  the installer stops and gives a prompt:


Title: Setup Needs The Next Disk

Text: Please insert disk 1 that contains the file [missing filename].

There is a Path field, and Browse, OK, and Cancel buttons.


If you cancel on this file, the entire installation cancels.


Cause:


The installer is expecting the specified file in the specified path, but it's not there. This could be because the installation files were incompletely copied to another location, the self-extraction process did not complete successfully, or some other reason.


Resolution:


Copy or extract the files again, then retry the installation.

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