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Software Installation is failing

Posted by Max Holden in 2017-04-10
in Software
My Wasp software will not install. It mentions the server service not being started on my PC and refers to the CD. However, I see no documentation on my Wasp CD about this issue.

Posted by Scott Leonard in 2017-04-10
in Discontinued Products > InventoryControl > Version 7
IIS needs to be manually changed to 32-bit mode in the web module

Posted by Scott Leonard in 2023-01-20
in Software
WaspTime v6: Reports not opening, Could not load file or assembly 'CrystalDecisions.CrystalReports.Engine

Posted by Max Holden in 2022-02-01
in Software
WaspTime : How to back up database

Posted by Max Holden in 2017-04-10
in Software
WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports

Posted by Max Holden in 2023-01-20
in Discontinued Products > Wasptime Version 6
WaspTime v6: When trying to open Manage Biometric Clocks, it gives an error "Exception of type 'Wasp.DataAccess.WtDbException' was thrown

Posted by Max Holden in 2023-01-20
in Discontinued Products > Wasptime Version 6
WaspTime : Data and File Location for version 6

Posted by Max Holden in 2017-04-10
in Software
WaspTime: QuickBooks not allowing access to its data

Posted by Max Holden in 2017-04-10
in Software
All Products: How to check which ports are in use

Posted by Max Holden in 2017-04-10
in Software
WaspTime: How do I apply Daylight Savings Time?

Posted by Max Holden in 2023-03-21
in Discontinued Products > WaspTime
WaspTime : Failed to connect to the Time Server

Posted by Max Holden in 2017-04-10
in Software
WaspTime: How to backup, move and restore the database and service to a new machine

Posted by Max Holden in 2023-01-20
in Software
WaspTime: Certain reports show totals for the pay period rather than the date range specified by the user

Posted by Max Holden in 2017-04-10
in Discontinued Products > Wasptime Version 6
WaspTime Web: HTTP Error 500.19 when browsing

Posted by Max Holden in 2017-04-10
in Software
WaspTime : How to make it keep longer log files

Posted by Max Holden in 2023-01-20
in Software
Alternative email server to use if email alerts are not passing through your server

Posted by Max Holden in 2024-02-22
in Cloud > AssetCloud
WaspTime: Time server will not stay started

Posted by Max Holden in 2023-01-19
in Software
WaspTime: Not able to communicate with the ESI system

Posted by Max Holden in 2017-04-10
in Software
WaspTime : Cannot open the manage Biometric Clocks Utility

Posted by Max Holden in 2017-04-10
in Software
Labeler - Error - When entering the number assigned to create an EAN8 barcode, I get a 32502 error message.

Posted by Internal User in 2017-04-10
in Discontinued Products > Wasptime Version 6
WaspTime : Importing a Quickbooks employee list - Getting an error importing the .iif file

Posted by Max Holden in 2017-04-10
in Software
WaspTime : I Stopped the WaspTimeServer Service and Cannot Restart It

Posted by Max Holden in 2017-04-10
in Discontinued Products > Wasptime Version 6
WaspTime : What does Payroll Export Interface mean and what is my Payroll ID?

Posted by Max Holden in 2017-04-10
in Discontinued Products > Wasptime Version 6
WaspTime : Can I put an employee in more than one department so that I can charge various amounts to various departments?

Posted by Max Holden in 2017-04-10
in Software
WaspTime: After installing WaspTime & PCPunch on a Win 2003 Server, all users have lost the ability to run certain jobs. What permissions have been reset and how to correct the issue?

Posted by Max Holden in 2017-04-10
in Software
WaspTime : There was an error 1 saving a timetracking Quickbooks error message column. This employee is set to have activity transferred to paychecks. Activities with this employee must have a payroll item

Posted by Max Holden in 2017-04-10
in Software
WaspTime: What is the difference between the Absence Report and the Absentee Report? What are you expected to do with each?

Posted by Max Holden in 2017-04-10
in Software
WaspTime : How do I remove breaks and meals so that the first swipe is In and the second swipe is Out?

Posted by Max Holden in 2017-04-10
in Discontinued Products > WaspTime
WaspTime server machine has multiple NICs

Posted by Max Holden in 2023-01-20
in Discontinued Products > WaspTime
WaspTime : Error communicating with biometric clock. "Unable to connect to device. Error Code: -6"

Posted by Max Holden in 2018-10-02
in Software
WaspTime: "Failed to open a rowset" error when trying to open reports

Posted by Max Holden in 2017-04-10
in Software
WaspTime : How can I enter sample punches to test my overnight rules for employees working through midnight?

Posted by Max Holden in 2017-04-10
in Software
WaspTime: ESI Clock Port Settings

Posted by Jason Whitmer in 2017-07-18
in Software
Windows are not displayed properly when some clients have multiple monitors and others do not.

Posted by Sicaro Burnett in 2017-04-10
in Discontinued Products > Wasptime Version 6
Trying to open reports gives an "Invalid report file path" error if you do not have a C: drive

Posted by Sicaro Burnett in 2017-04-10
in Discontinued Products > InventoryControl > Version 7
I need to allow a user with only user access run my Wasp software but I keep getting errors. It works fine as an administrator.

Posted by Sicaro Burnett in 2017-04-10
in Discontinued Products > InventoryControl > Version 7
We need the mac address from our Wasp clock.

Posted by Internal User in 2017-04-10
in Hardware > Time Clocks
WaspTime: WaspTimeServer service on the same machine as DNS

Posted by Sicaro Burnett in 2017-05-16
in Discontinued Products > Wasptime Version 6
Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > MobileAsset
WaspTime: Exception trying to load the time zones: The given key was not found in the dictionary.

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > Wasptime Version 6
I'm able to open the WaspTime program on the server, but not on any of the client machines (multiple SQL instances)

Posted by Internal User in 2023-01-19
in Software
When using Request Change from the WaspTime Web portal, where does the information go?

Posted by Jason Whitmer in 2017-04-10
in Discontinued Products > Wasptime Version 6
WaspTime: Why do the Payroll Summary Report and Wage Report not show the correct total for the wages?

Posted by Jason Whitmer in 2017-04-10
in Discontinued Products > Wasptime Version 6
WaspTime: How to update the connection information after the server's machine name or IP address has been changed

Posted by Jason Whitmer in 2017-04-10
in Discontinued Products > Wasptime Version 6
Multiple programs: SQL database response is slow

Posted by Scott Leonard in 2017-06-22
in FAQs
SQL Server 2012 Express download and installation

Posted by Scott Leonard in 2024-03-25
in Software
SQL Server User Mapping for InventoryControl, MobileAsset, WaspTime

Posted by Scott Leonard in 2017-06-22
in Discontinued Products > MobileAsset > Version 7
Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."

Posted by Scott Leonard in 2017-04-10
in FAQs
Multiple Products: service stops repeatedly on Windows Server with DNS service

Posted by Scott Leonard in 2017-04-10
in Discontinued Products > MobileAsset > Version 7

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Software Installation is failing

My Wasp software will not install. It mentions the server service not being started on my PC and refers to the CD. However, I see no documentation on my Wasp CD about this issue.

IIS needs to be manually changed to 32-bit mode in the web module

WaspTime v6: Reports not opening, Could not load file or assembly 'CrystalDecisions.CrystalReports.Engine

WaspTime : How to back up database

WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports

WaspTime v6: When trying to open Manage Biometric Clocks, it gives an error "Exception of type 'Wasp.DataAccess.WtDbException' was thrown

WaspTime : Data and File Location for version 6

WaspTime: QuickBooks not allowing access to its data

All Products: How to check which ports are in use

WaspTime: How do I apply Daylight Savings Time?

WaspTime : Failed to connect to the Time Server

WaspTime: How to backup, move and restore the database and service to a new machine

WaspTime: Certain reports show totals for the pay period rather than the date range specified by the user

WaspTime Web: HTTP Error 500.19 when browsing

WaspTime : How to make it keep longer log files

Alternative email server to use if email alerts are not passing through your server

WaspTime: Time server will not stay started

WaspTime: Not able to communicate with the ESI system

WaspTime : Cannot open the manage Biometric Clocks Utility

Labeler - Error - When entering the number assigned to create an EAN8 barcode, I get a 32502 error message.

WaspTime : Importing a Quickbooks employee list - Getting an error importing the .iif file

WaspTime : I Stopped the WaspTimeServer Service and Cannot Restart It

WaspTime : What does Payroll Export Interface mean and what is my Payroll ID?

WaspTime : Can I put an employee in more than one department so that I can charge various amounts to various departments?

WaspTime: After installing WaspTime & PCPunch on a Win 2003 Server, all users have lost the ability to run certain jobs. What permissions have been reset and how to correct the issue?

WaspTime : There was an error 1 saving a timetracking Quickbooks error message column. This employee is set to have activity transferred to paychecks. Activities with this employee must have a payroll item

WaspTime: What is the difference between the Absence Report and the Absentee Report? What are you expected to do with each?

WaspTime : How do I remove breaks and meals so that the first swipe is In and the second swipe is Out?

WaspTime server machine has multiple NICs

WaspTime : Error communicating with biometric clock. "Unable to connect to device. Error Code: -6"

WaspTime: "Failed to open a rowset" error when trying to open reports

WaspTime : How can I enter sample punches to test my overnight rules for employees working through midnight?

WaspTime: ESI Clock Port Settings

Windows are not displayed properly when some clients have multiple monitors and others do not.

Trying to open reports gives an "Invalid report file path" error if you do not have a C: drive

I need to allow a user with only user access run my Wasp software but I keep getting errors. It works fine as an administrator.

We need the mac address from our Wasp clock.

WaspTime: WaspTimeServer service on the same machine as DNS

Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

WaspTime: Exception trying to load the time zones: The given key was not found in the dictionary.

I'm able to open the WaspTime program on the server, but not on any of the client machines (multiple SQL instances)

When using Request Change from the WaspTime Web portal, where does the information go?

WaspTime: Why do the Payroll Summary Report and Wage Report not show the correct total for the wages?

WaspTime: How to update the connection information after the server's machine name or IP address has been changed

Multiple programs: SQL database response is slow

SQL Server 2012 Express download and installation

SQL Server User Mapping for InventoryControl, MobileAsset, WaspTime

Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."

Multiple Products: service stops repeatedly on Windows Server with DNS service