Navigate
Wasp Helpdesk
  • Register

  • or
  • Login
    Need a password reminder?
or
Contact Us
  • Get in touch

    Send us an email

  • Start a chat session

  • Knowledgebase Read help articles
  • News News & updates
  • Contact Us We are here to help
  • Training View our options
  • Product Sunsets Non-Supported Products
Barcode System Consult
Barcode Printer Consult
Barcode Label Consult
  • Portal
  • Knowledgebase
  • Discontinued Products
  • MobileAsset
  • Version 7
  • Multiple Products: SSL Provider, error 0 The message received was unexpected or badly formatted
Subscribe Download PDF

Multiple Products: SSL Provider, error 0 The message received was unexpected or badly formatted

Jason Whitmer
2018-01-09
in Version 7

When trying to connect with the SQL database, the program may give this error message:
A connection was successfully established with the server, but then an error occurred during the login process. (provider: SSL Provider, error: 0 - The message received was unexpected or badly formatted.)

Additionally, there may be a second popup with a Visual C++ Runtime Library error:
Runtime Error!
R6025 - pure virtual function call

If you see either of these errors, check in Control Panel - Programs and Features. If Microsoft .NET Framework 4.5.1 is shown, you will need to update to version 4.5.2. In some instances, you may need to first remove 4.5.1.
Version 4.5.2 can be downloaded from Microsoft's web site: http://www.microsoft.com/en-us/download/details.aspx?id=42643

Rate the quality of this page

This page was helpful :) :( This page was not helpful

6 of 14 people found this page helpful


Quick Jump
  • Wasp Helpdesk
  • Knowledgebase
  • News
  • Contact Us
Top
Helpdesk software provided by Deskpro