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Windows Printer & Printing Subsystem problems

Scott Leonard
2018-04-24
in FAQs
When the usual printer troubleshooting techniques do not solve Windows printer problems, such as inability to install or uninstall a printer, or other stubborn printer issues, there may be problems with the printing subsystem in Windows. Microsoft has some automated diagnostic utilities that may help.
 
Note: When downloading a diagnostic file, you may wish to right-click and save it for repeated use.
 
Microsoft Easy Fix solution list & instructions:
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
 
Printing-related diagnostics on this page:
  • Troubleshoot problems with devices and printers (filename: DeviceCenterDiagnostic.diagcab)
  • Find and fix problems with devices and hardware (filename: DeviceDiagnostic.diagcab)
  • Find and fix problems with printing (filename: Printerdiagnostic10.diagcab) <-- May be Windows 10 only



 

If there is a local port with the same name as a virtual printer port (e.g. USB001), this will cause problems when trying to get a USB printer to work. The local port should be deleted. Do not manually create any local port in an attempt to get a Wasp printer working.

 



 

See other articles in Related Pages below for other troubleshooting techniques.

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