-
Apr17
Wasp Barcode Technologies Technical Support's US Office is closed Friday April 18th 2025, and reopening at 8am on Monday, April 21st 2025.
-
Jan18
Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1
WaspProtect Support Center
Great products. Even better support. Every time.
InventoryCloud Getting Started (12)
- QuickBooks - Application with Revoked Certificate
- PackageTracker: Working with attached pictures in the Android app
- Timeclocks (2023): configure Wifi password via file on USB drive
- Microsoft products End of Life pertaining to Wasp Tech Support
- Cloud On-Premise: Performance Maintenance of SQL Server WaspTrack Database
FAQs (112)
Cloud (175)
- InventoryCloud: how to fix Pick Order picked by mistake
- AssetCloud & InventoryCloud: New user invitation process with Active Directory Federated Services (ADFS) authentication enabled
- AssetCloud/InventoryCloud: Emailed notifications show information about the wrong event
- Cloud On-Premise: Disable cleartext authentication mechanism in RabbitMQ AMQP configuration
- AssetCloud/InventoryCloud: PowerShell script to split large CSV files into smaller files
Hardware (393)
- Muliple Products - Retains the MobileAsset database after cold boot
- WPL305 - How to reset and recalibrate the WPL305 printer
- WDI4500: Scanning into Excel, the Tab or Enter keys do not work
- 600 Thermal Printer - Is there a way of using the W-600 in a DOS environment?
- How do I set the WWS800 & WWS850 to not go into sleep mode?
Software (304)
- MobileAsset v6: Not able to display the lists of Customers, Employees, Manufacturers, or Suppliers
- QuickStore : Lanes Appear to be pointing to different databases
- QuickStore - How to set up alternate sales taxes for different product in my store?
- BarcodeMaker: How to create barcodes in Crystal Reports version 12
- WaspTime: Export payroll to QuickBooks
Discontinued Products (597)
- MobileAsset: Printing labels, errors occur referencing LabelerOCX.OCX
- Multiple products: Windows 8.1 does not allow .Net Framework to install properly
- WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
- MobileAsset v7, v6: Script to create database backups outside of the program
- MobileAsset Web: Certain receipts do not list the asset(s)