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Jan18
Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1
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Nov27
February 21, 2025 On Friday, February 21, at 9:00 p.m. CST, Wasp Barcode Technologies will roll out improvements to AssetCloud. Some downtime is expected due to server maintenance. If you have any questions or need assistance, please contact Wasp Technical Support at 866-547-9277 option 3, or submit a support ticket. We’re continuously...
WaspProtect Support Center
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FAQs (112)
- What is Direct Thermal
- USB-COM driver for some Wasp scanners
- Windows 10 Fix Summary for Windows Mobile Device Center issues (win10fix)
- AssetCloud & InventoryCloud: Migrating data from MobileAsset v7 or InventoryControl v7
- Wasp Cloud products: SSO setup with ADFS: Required fields, XML file, and other info
Cloud (174)
- AssetCloud & InventoryCloud: error when printing reports or labels "The stream is not a GZip file"
- Cloud On-Premise: After changing computer hostname, new user invitation emails are still pointing to the old PC name
- Cloud On-Premise: How to backup and restore the database
- Labeler v7 - How To - Data Source connection to Cloud On-Prem
- Cloud LDAP/LDS Extraction tool fails, attempting to contact https://localhost:44313/
Hardware (391)
- WPL305 - How do you change the WPL 305 printer's settings when switching from direct thermal to thermal transfer ( DT / TT ) or vice-versa?
- WCS3900 - How can I silence my WCS3900 or WCS3905 Scanner so that I don't hear a beep?
- Bluetooth HID scanners that detect but then cannot connect
- WPL606 - How to Load Labels in Peeler on the WPL606
- What do the different flashing light patterns mean on the WSS800 & WSS850?
Software (304)
- Installation: Crystal Reports Viewer does not install. It just keeps popping up installer boxes.
- IIS needs to be manually changed to 32-bit mode in the web module
- QuickStore: How to import a CSV file from Excel for products but with weight and description longer than 25 characters
- QuickStore - Scan/QTY functions
- WaspTime : How to make it keep longer log files
Discontinued Products (597)
- [deprecated] MobileAsset - "Failed to load print preview" when printing asset tags from the asset list
- MobileAsset v7: How to install on the WPA1000
- MobileAsset v7: Manual installation of CAB files to a WPA1000 mobile device
- Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
- McAfee protection products prevent Windows Mobile/CE device connection