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Nov10
In observance of the Veterans Day Holiday, Wasp Support will be closed November 11th.
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Jan18
Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1
WaspProtect Support Center
Great products. Even better support. Every time.
FAQs (112)
- What is Direct Thermal
- USB-COM driver for some Wasp scanners
- Windows 10 Fix Summary for Windows Mobile Device Center issues (win10fix)
- AssetCloud & InventoryCloud: Migrating data from MobileAsset v7 or InventoryControl v7
- Wasp Cloud products: SSO setup with ADFS: Required fields, XML file, and other info
Cloud (176)
- AssetCloud & InventoryCloud: error when printing reports or labels "The stream is not a GZip file"
- Cloud On-Premise: After changing computer hostname, new user invitation emails are still pointing to the old PC name
- Cloud On-Premise: How to backup and restore the database
- Labeler v7 - How To - Data Source connection to Cloud On-Prem
- Cloud LDAP/LDS Extraction tool fails, attempting to contact https://localhost:44313/
Hardware (394)
- WLS9600: LED blinks green and there is no beam emitted when the trigger is pulled
- WWS100i Beeper Settings and Power Off Timeout barcodes in the manual aren't working
- WDT60: LED indicators
- Windows Mobile Device Center settings interfere with mobile device's connection to Wasp service
- MobileAsset v7: during full sync, Windows mobile device gets "error creating snapshot"
Software (305)
- Labeler - How To - How do I create a barcode with no human readable text?
- Labeler - I can not see any of my QuickBooks custom fields
- Labeler v7: Many Properties boxes appear on-screen, and they cannot be closed
- Labeler v7: at installation, there is a Feature Transfer Error, mentioning QuickBooks?Addr3.png (contains question mark) or Korean Won sign (₩)
- Labeler v7: Data Matrix barcode symbols are created to specification ECC 200
Discontinued Products (597)
- InventoryControl: Automatic item numbering is out of sequence.
- How to edit or modify the default item label for InventoryControl version 7 (custom label)
- InventoryControl v7.0-7.2: Moving inventory from one location into another that already had inventory for that Item produces extra lines on Inventory List
- InventoryControl v7: Price doesn't show on the Pick Order's Invoice
- InventoryControl v7: What is the Wasp Inventory Windows Service?