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Apr17
Wasp Barcode Technologies Technical Support's US Office is closed Friday April 18th 2025, and reopening at 8am on Monday, April 21st 2025.
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Jan18
Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1
WaspProtect Support Center
Great products. Even better support. Every time.
FAQs (112)
- Windows Mobile Device Center (WMDC): network ports needed for operation
- Microsoft .NET Framework Repair and Uninstall/Reinstall Procedures
- Cloud Versions: AssetCloud, InventoryCloud, PackageTracker, PreciseTime, apps, web
- AssetCloud & InventoryCloud: Are they affected by the Java exploit Log4J? No
- Report Vulnerabilities
Cloud (175)
- InventoryCloud: Why do FIFO and LIFO items show Average Cost?
- Cloud On-Premise: mobile device connection troubleshooting
- AssetCloud/InventoryCloud: How can I add a digital signature to a PDF export in Report Designer?
- Cloud On-Premise: red errors in PowerShell during RabbitMQ installation - "no valid module file was found in any module directory"
- Zapier integration with Wasp's Cloud products
Hardware (393)
- InventoryControl - Loading the InventoryControl mobile database to an expanded memory card.
- WCS3900 - I am trying to read barcodes with my WCS3900 or WCS3905 CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.
- WWS450: Scanning vaccine bottle and other medical barcodes (includes WWS450H)
- 600 Thermal Printer: I am trying to use a label and in the printer setup there is no mention of this label size, is there any reason for this? Is there any way to get it to show?
- How does advanced data formatting work with the WWS800 & WWS850?
Software (304)
- MobileAsset v6: Script to create database backups outside of the program
- When printing from the List screen, it gives an error "Settings to access printer '<name>' are not valid."
- QuickStore - How can I print out item labels using Labeler
- BarcodeMaker: Office applications crash either on load or on closing when the BarcodeMaker toolbar is active.
- All Products: How to check which ports are in use
Discontinued Products (597)
- MobileAsset: How to backup, move and restore the database to a new server
- Importing Into the MobileAsset v7 Database
- Mobile Asset v7: Picture of asset taken on mobile device doesn't show on the PC's Picture tab
- Multiple products: Opening a report gives Crystal Reports Viewer error: Page Header plus Page Footer is too large for the page
- MobileAsset v7: mobile device connection troubleshooting