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WaspProtect Support Center

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News

  • Aug
    31

    Wasp Barcode Technologies U.S. Office holiday closing: Labor Day

    by Internal User
    in General

    Wasp Barcode Technologies in the U.S. will be closed Monday, September 4, reopening at 8am Central US time on Tuesday, September 5.

  • Dec
    20

    AssetCloud & InventoryCloud: Are they affected by the Java exploit Log4J? No

    by Scott Barnett
    in General

    Regarding vulnerability CVE-2021-44228 which applies to the Apache Log4j utility, are Wasp's AssetCloud & InventoryCloud affected?

View 22 articles

Knowledgebase

InventoryCloud Getting Started (4)


  • Getting Started with InventoryCloud
  • Cloud On-Premise Install Quick Start Guide
  • InventoryCloud/AssetCloud - Filters no longer default to "Contains"
  • QuickBooks - Application with Revoked Certificate
View 4 articles

AssetCloud Getting Started (3)


  • Getting Started with AssetCloud
  • RFID Troubleshooting and Setup
  • AssetCloud report customization: Add Grand Total to Asset by Asset Type Report
View 3 articles

FAQs (150)


  • InventoryControl - How can I edit Item Number on the item list
  • Labeler - I can not see any of my QuickBooks custom fields
  • Sample labels and ribbon included with WPL printers
  • Power Supply specifications for multiple products
  • Wasp WPL Label Printer Installation & Troubleshooting
View 150 articles

Cloud (149)


  • AssetCloud Training Resources
  • Cloud reports: How to create a Relation
  • Cloud On-Premise: How to uninstall
  • AssetCloud & InventoryCloud On-Premise: Procedure to restart websites and recycle application pools
  • AssetCloud/InventoryCloud On-Premise: How to install SQL Server on a different drive letter
View 149 articles

Hardware (406)


  • Scanner is decoding a plus sign between characters in Code 39 barcodes
  • Printers not responding after assigning an IP address with the admin utility.
  • WLP4170 - How can I program my Wasp WLP 4170 Scanner to strip off the leading 0 when decoding UPC-A bar codes?
  • WWS550i: How do I enable Bluetooth SPP on my WWS550i scanner?
  • How do I adjust the volume control on the WWS800 & WWS850?
View 406 articles

Software (422)


  • B1000: Can't connect using crossover cable
  • Multiple Products: sa password does not meet SQL Server password policy requirements during install
  • QuickStore - Support or future support for linux
  • QuickStore - On Invoices, when using F7 lookup, I get "non standard product" as the default instead of "Product".
  • WaspTime : How to back up database
View 422 articles

Discontinued Products (522)


  • Reports fail to open on a machine with no C: drive
  • Fontware - Installation Error: Warning Add Font Resources Error ()
  • Fontware - Installation: I installed Fontware Pro on a Windows 2000/XP. The barcode toolbar appears in Word when logged in as the user who performed the install, but it does not appear when logged in as a different user. How do I fix this?
  • Fontware - Uninstallation did not complete. What are the steps to manually clean it up?
  • Windows Server 2008: Enabling .NET 3.5.1 and/or ASP.NET
View 522 articles

Software Updates & Patches (8)


  • InventoryControl v6 Updates & Patches
  • MobileAsset v7 Updates & Patches
  • CountIt v2 Updates & Patches
  • WaspTime v6 Updates & Patches
  • WaspLabeler v7 Updates & Patches
View 8 articles

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