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News

  • Apr
    17

    Wasp Support April Holiday

    by Sicaro Burnett
    in General

    Wasp Barcode Technologies Technical Support's US Office is closed Friday April 18th 2025, and reopening at 8am on Monday, April 21st 2025.

  • Jan
    18

    End of TLS 1.0 and 1.1 Support

    by Sicaro Burnett
    in General

    Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1

View 24 articles

Knowledgebase

InventoryCloud Getting Started (12)


  • Getting Started with InventoryCloud
  • Cloud On-Premise Install Quick Start Guide
  • InventoryCloud/AssetCloud - Filters no longer default to "Contains"
  • AssetCloud & InventoryCloud: API FAQ
  • WDI4700: enable reading USA Driver's License
View 12 articles

AssetCloud Getting Started (3)


  • Getting Started with AssetCloud
  • RFID Troubleshooting and Setup
  • AssetCloud report customization: Add Grand Total to Asset by Asset Type Report
View 3 articles

FAQs (112)


  • What is Direct Thermal
  • USB-COM driver for some Wasp scanners
  • Windows 10 Fix Summary for Windows Mobile Device Center issues (win10fix)
  • AssetCloud & InventoryCloud: Migrating data from MobileAsset v7 or InventoryControl v7
  • Wasp Cloud products: SSO setup with ADFS: Required fields, XML file, and other info
View 112 articles

Cloud (175)


  • AssetCloud & InventoryCloud: error when printing reports or labels "The stream is not a GZip file"
  • Cloud On-Premise: After changing computer hostname, new user invitation emails are still pointing to the old PC name
  • Cloud On-Premise: How to backup and restore the database
  • Labeler v7 - How To - Data Source connection to Cloud On-Prem
  • Cloud LDAP/LDS Extraction tool fails, attempting to contact https://localhost:44313/
View 175 articles

Hardware (393)


  • WPL305 - How do you change the WPL 305 printer's settings when switching from direct thermal to thermal transfer ( DT / TT ) or vice-versa?
  • WCS3900 - How can I silence my WCS3900 or WCS3905 Scanner so that I don't hear a beep?
  • Bluetooth HID scanners that detect but then cannot connect
  • WPL606 - How to Load Labels in Peeler on the WPL606
  • What do the different flashing light patterns mean on the WSS800 & WSS850?
View 393 articles

Software (304)


  • Installation: Crystal Reports Viewer does not install. It just keeps popping up installer boxes.
  • IIS needs to be manually changed to 32-bit mode in the web module
  • QuickStore: How to import a CSV file from Excel for products but with weight and description longer than 25 characters
  • QuickStore - Scan/QTY functions
  • WaspTime : How to make it keep longer log files
View 304 articles

Discontinued Products (597)


  • [deprecated] MobileAsset - "Failed to load print preview" when printing asset tags from the asset list
  • MobileAsset v7: How to install on the WPA1000
  • MobileAsset v7: Manual installation of CAB files to a WPA1000 mobile device
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
  • McAfee protection products prevent Windows Mobile/CE device connection
View 597 articles

Software Updates & Patches (8)


  • MobileAsset v7 Updates & Patches
  • CountIt v2 Updates & Patches
  • WaspTime v6 Updates & Patches
  • WaspLabeler v7 Updates & Patches
  • Cloud On-Premise: How to manually update RabbitMQ (and Erlang) to update JQuery
View 8 articles

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