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Apr17
Wasp Barcode Technologies Technical Support's US Office is closed Friday April 18th 2025, and reopening at 8am on Monday, April 21st 2025.
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Jan18
Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1
WaspProtect Support Center
Great products. Even better support. Every time.
FAQs (112)
- Manually installing SQL Server 2008 R2 or 2012 Express
- Bluetooth scanner paired to Android device disables on-screen keyboard
- AssetCloud & InventoryCloud: new user invitation not working, can't change username, forgot password
- Multiple products: Cyclic redundancy check (CRC) failed
- InventoryCloud 2-hour Online Training
Cloud (175)
- AssetCloud and InventoryCloud: Customers and their Address Types
- Cloud On-Premise installation: Summary & Prerequisites
- Cloud On-Premise: How to change sa password (Express installation type)
- Cloud On-Premise: After the server machine restarts, we get Page Unavailable when trying to log in.
- Cloud Reports: Trying to use string.Format(FormatMoneyDecimal but FormatMoneyDecimal doesn't exist as a variable in the report
Hardware (392)
- WDT3250: Setting up wireless network
- Is there a way to confirm what a scanner is writing when it decodes a barcode?
- WLP4170 - How can I silence the Wasp WLP 4170 CCD Scanner so that I don't hear a beep?
- Pairing Wasp’s Bluetooth scanner models: WWS100i, WWS150i, WWS250i, WWS550i
- WWS800/850: How can I change the carriage return to a tab key following each scan?
Software (304)
- Software Installation is failing
- QuickStore - After creating a Transfer Out, the inventory is not added to the receiving store's stock
- QuickStore - Can I create a Packing List with QuickStore
- BarcodeMaker: The u2lwasp.dll functions are not appearing in Crystal Reports.
- WaspTime: QuickBooks not allowing access to its data
Discontinued Products (597)
- MobileAsset - Error: Login Failed for AssetReader error trying to open labels
- MobileAsset Web Module: How to force data through HTTPS
- MobileAsset v7: Setting up the data source for the Asset Tags and other labels
- MobileAsset: Mobile devices and the check-out/check-in process
- MobileAsset v7: When trying to log in, Android & iOS devices receive "MobileAsset Request failed: internal server error (500)"
