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Software Installation is failing

Posted by Max Holden in 2017-04-10
in Software
My Wasp software will not install. It mentions the server service not being started on my PC and refers to the CD. However, I see no documentation on my Wasp CD about this issue.

Posted by Scott Leonard in 2017-04-10
in Discontinued Products > InventoryControl > Version 7
IIS needs to be manually changed to 32-bit mode in the web module

Posted by Scott Leonard in 2023-01-20
in Software
Multiple Products: Custom Reports

Posted by Max Holden in 2021-09-13
in Discontinued Products > WaspTime > Version 7
WaspTime: Certain reports show totals for the pay period rather than the date range specified by the user

Posted by Max Holden in 2017-04-10
in Discontinued Products > Wasptime Version 6
WaspTime Web: HTTP Error 500.19 when browsing

Posted by Max Holden in 2017-04-10
in Software
WaspTime : How to make it keep longer log files

Posted by Max Holden in 2023-01-20
in Software
Alternative email server to use if email alerts are not passing through your server

Posted by Max Holden in 2024-02-22
in Cloud > AssetCloud
WaspTime: Time server will not stay started

Posted by Max Holden in 2023-01-19
in Software
WaspTime: Not able to communicate with the ESI system

Posted by Max Holden in 2017-04-10
in Software
WaspTime : Cannot open the manage Biometric Clocks Utility

Posted by Max Holden in 2017-04-10
in Software
WaspTime : There was an error 1 saving a timetracking Quickbooks error message column. This employee is set to have activity transferred to paychecks. Activities with this employee must have a payroll item

Posted by Max Holden in 2017-04-10
in Software
WaspTime: What is the difference between the Absence Report and the Absentee Report? What are you expected to do with each?

Posted by Max Holden in 2017-04-10
in Software
WaspTime : How do I remove breaks and meals so that the first swipe is In and the second swipe is Out?

Posted by Max Holden in 2017-04-10
in Discontinued Products > WaspTime
WaspTime server machine has multiple NICs

Posted by Max Holden in 2023-01-20
in Discontinued Products > WaspTime
WaspTime : Error communicating with biometric clock. "Unable to connect to device. Error Code: -6"

Posted by Max Holden in 2018-10-02
in Software
WaspTime: "Failed to open a rowset" error when trying to open reports

Posted by Max Holden in 2017-04-10
in Software
WaspTime : How can I enter sample punches to test my overnight rules for employees working through midnight?

Posted by Max Holden in 2017-04-10
in Software
WaspTime: WaspTimeServer service on the same machine as DNS

Posted by Sicaro Burnett in 2017-05-16
in Discontinued Products > Wasptime Version 6
Multiple Products: prompt, window or values are cut off or not visible

Posted by Sicaro Burnett in 2019-01-10
in Discontinued Products > MobileAsset
Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > MobileAsset
WaspTime v7: 'Device Communication Error' when attempting to communicate with older clocks

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > WaspTime > Version 7
WaspTime: Exception trying to load the time zones: The given key was not found in the dictionary.

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > Wasptime Version 6
WaspTime 7: Timecard edits made from web are wiped out if employee punches again

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > WaspTime > Version 7
I'm able to open the WaspTime program on the server, but not on any of the client machines (multiple SQL instances)

Posted by Internal User in 2023-01-19
in Software
WaspTime : My scheduled backup keeps overwriting the same file name rather than creating a new file each time

Posted by Jason Whitmer in 2017-04-10
in Discontinued Products > WaspTime > Version 7
Multiple products: Error 'Operation not yet implemented' occurs when exporting a report as a .pdf, emailing a Purchase Order, etc.

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > InventoryControl > Version 7
WaspTime: Why do the Payroll Summary Report and Wage Report not show the correct total for the wages?

Posted by Jason Whitmer in 2017-04-10
in Discontinued Products > Wasptime Version 6
WaspTime: Downloading from the clock fails unless you ping it first

Posted by Jason Whitmer in 2018-04-19
in Hardware > Time Clocks
InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started

Posted by Sicaro Burnett in 2023-01-20
in Discontinued Products > MobileAsset
WaspTime: We use Sage for the Payroll service, but the Employee IDs have a letter in them, and WaspTime will accept only numbers

Posted by Jason Whitmer in 2017-04-10
in Discontinued Products > WaspTime > Version 7
How to restore a blank database from WaspTime 7

Posted by Sicaro Burnett in 2025-01-07
in Discontinued Products > WaspTime > Version 7
WaspTime Web: Timecard date format does not appear as desired

Posted by Scott Leonard in 2023-01-20
in Software
WaspTime: Error attempting to unarchive an employee: The unarchive failed (with error in log file: Value was either too large or too small for an Int32)

Posted by Scott Leonard in 2017-04-10
in Software
WaspTime v7's Paychex Time In A Box export format is no longer accepted by Paychex

Posted by Scott Leonard in 2025-01-07
in Software
Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...

Posted by Scott Leonard in 2017-04-10
in Software
WaspTime v7: Overtime when using California Overtime Rules with a Semi-Monthly pay period

Posted by Jason Whitmer in 2017-07-31
in Discontinued Products > WaspTime > Version 7
WaspTime v7: Absences and related reports

Posted by Scott Leonard in 2023-01-23
in Discontinued Products > WaspTime > Version 7
WaspTime: Importing Punches from timeclock via USB drive

Posted by Sicaro Burnett in 2021-11-18
in Hardware > Time Clocks
Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."

Posted by Scott Leonard in 2017-04-10
in FAQs
Wasptime v7 Training Resources

Posted by Sicaro Burnett in 2017-05-12
in Discontinued Products > WaspTime
WaspTime: When using Military Time, entering 12:00 reads as midnight rather than noon

Posted by Jason Whitmer in 2017-04-10
in Discontinued Products > WaspTime
Multiple Products: service stops repeatedly on Windows Server with DNS service

Posted by Scott Leonard in 2017-04-10
in Discontinued Products > MobileAsset > Version 7
WaspTime Web v7: At login, employees immediately receive message: Your session timed out.

Posted by Scott Leonard in 2025-01-07
in Discontinued Products > WaspTime > Version 7
WaspTime v7: List of Reports, Filenames, and Descriptions

Posted by Scott Leonard in 2019-02-07
in Discontinued Products > WaspTime > Version 7
WaspTime v7 Editions: What is included?

Posted by Scott Leonard in 2020-03-04
in Discontinued Products > WaspTime > Version 7
WaspTime v7: How can I override an automatic deduction?

Posted by Jason Whitmer in 2020-05-19
in Discontinued Products > WaspTime > Version 7
WaspTime: California Overtime is not calculating properly with first day of week set to Monday

Posted by Jason Whitmer in 2021-05-20
in Discontinued Products > WaspTime > Version 7
WaspTime Web v7: Edit interface hyperlink floats off to the side at far right of timesheet

Posted by Scott Leonard in 2023-07-25
in Discontinued Products > WaspTime > Version 7
WaspTime v7: Errors at installation: License Validatation Error, System.NotSupportedException: Culture 'en' is a neutral culture.

Posted by Scott Leonard in 2023-10-25
in Discontinued Products > WaspTime > Version 7

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Software Installation is failing

My Wasp software will not install. It mentions the server service not being started on my PC and refers to the CD. However, I see no documentation on my Wasp CD about this issue.

IIS needs to be manually changed to 32-bit mode in the web module

Multiple Products: Custom Reports

WaspTime: Certain reports show totals for the pay period rather than the date range specified by the user

WaspTime Web: HTTP Error 500.19 when browsing

WaspTime : How to make it keep longer log files

Alternative email server to use if email alerts are not passing through your server

WaspTime: Time server will not stay started

WaspTime: Not able to communicate with the ESI system

WaspTime : Cannot open the manage Biometric Clocks Utility

WaspTime : There was an error 1 saving a timetracking Quickbooks error message column. This employee is set to have activity transferred to paychecks. Activities with this employee must have a payroll item

WaspTime: What is the difference between the Absence Report and the Absentee Report? What are you expected to do with each?

WaspTime : How do I remove breaks and meals so that the first swipe is In and the second swipe is Out?

WaspTime server machine has multiple NICs

WaspTime : Error communicating with biometric clock. "Unable to connect to device. Error Code: -6"

WaspTime: "Failed to open a rowset" error when trying to open reports

WaspTime : How can I enter sample punches to test my overnight rules for employees working through midnight?

WaspTime: WaspTimeServer service on the same machine as DNS

Multiple Products: prompt, window or values are cut off or not visible

Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

WaspTime v7: 'Device Communication Error' when attempting to communicate with older clocks

WaspTime: Exception trying to load the time zones: The given key was not found in the dictionary.

WaspTime 7: Timecard edits made from web are wiped out if employee punches again

I'm able to open the WaspTime program on the server, but not on any of the client machines (multiple SQL instances)

WaspTime : My scheduled backup keeps overwriting the same file name rather than creating a new file each time

Multiple products: Error 'Operation not yet implemented' occurs when exporting a report as a .pdf, emailing a Purchase Order, etc.

WaspTime: Why do the Payroll Summary Report and Wage Report not show the correct total for the wages?

WaspTime: Downloading from the clock fails unless you ping it first

InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started

WaspTime: We use Sage for the Payroll service, but the Employee IDs have a letter in them, and WaspTime will accept only numbers

How to restore a blank database from WaspTime 7

WaspTime Web: Timecard date format does not appear as desired

WaspTime: Error attempting to unarchive an employee: The unarchive failed (with error in log file: Value was either too large or too small for an Int32)

WaspTime v7's Paychex Time In A Box export format is no longer accepted by Paychex

Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...

WaspTime v7: Overtime when using California Overtime Rules with a Semi-Monthly pay period

WaspTime v7: Absences and related reports

WaspTime: Importing Punches from timeclock via USB drive

Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."

Wasptime v7 Training Resources

WaspTime: When using Military Time, entering 12:00 reads as midnight rather than noon

Multiple Products: service stops repeatedly on Windows Server with DNS service

WaspTime Web v7: At login, employees immediately receive message: Your session timed out.

WaspTime v7: List of Reports, Filenames, and Descriptions

WaspTime v7 Editions: What is included?

WaspTime v7: How can I override an automatic deduction?

WaspTime: California Overtime is not calculating properly with first day of week set to Monday

WaspTime Web v7: Edit interface hyperlink floats off to the side at far right of timesheet

WaspTime v7: Errors at installation: License Validatation Error, System.NotSupportedException: Culture 'en' is a neutral culture.