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Version 6 (65)

View 65 articles

Version 7 (104)

Multiple products: QuickBooks Connection - Could not connect to QuickBooks. QB does not prompt to grant permission to the Wasp software.
WaspTime 7 Enterprise: How do I direct the database creation to my full version SQL instance?
WaspTime v7 Editions: What is included?
WaspTime v7: List of Reports, Filenames, and Descriptions
WaspTime Web v7: At login, employees immediately receive message: Your session timed out.

View 104 articles

Multiple products: Reports & Receipts generated by Crystal Reports fail after disabling TLS 1.0 with message "Unable to connect: incorrect log on parameters."

Posted by Scott Kircher in 2017-06-30
in Software
WaspTime: When using Military Time, entering 12:00 reads as midnight rather than noon

Posted by Jason Whitmer in 2017-04-10
in Software > WaspTime
Wasptime v7 Training Resources

Posted by Sicaro Burnett in 2017-05-12
in Software > WaspTime
Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."

Posted by Scott Kircher in 2017-04-10
in FAQs
SQL Server 2012 Express download and installation

Posted by Scott Kircher in 2018-08-09
in Hardware > Scanners > WCS3900/3905/3950
WaspTime: Importing Punches from timeclock via USB drive

Posted by Sicaro Burnett in 2017-04-10
in Hardware > Time Clocks
All Products: Windows could not start the Wasp service on Local Computer. The system cannot find the file specified.

Posted by Jason Whitmer in 2017-06-14
in Software > MobileAsset
Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...

Posted by Scott Kircher in 2017-04-10
in Software
WaspTime v7's Paychex Time In A Box export format is no longer accepted by Paychex

Posted by Scott Kircher in 2017-05-19
in Software
WaspTime: Error attempting to unarchive an employee: The unarchive failed (with error in log file: Value was either too large or too small for an Int32)

Posted by Scott Kircher in 2017-04-10
in Software
WaspTime Web: Timecard date format does not appear as desired

Posted by Scott Kircher in 2017-05-19
in Software
WaspTime 7: Import Samples folder is missing from installation disc

Posted by Scott Kircher in 2017-04-10
in Software
WaspTime v7: How to quickly determine employees' security level

Posted by Scott Kircher in 2017-04-10
in Software
Wasp services will not remain started with a numeric machine name

Posted by Jason Whitmer in 2017-05-10
in Software > MobileAsset
WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

Posted by Scott Kircher in 2017-04-10
in Software
WaspTime v7 crashes when viewing timecards: "WaspTime 7 has stopped working."

Posted by Scott Kircher in 2017-04-10
in Software
WaspTime: How to manually install or uninstall the WaspTimeServer service.

Posted by Internal User in 2018-02-23
in Software > WaspTime
InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started

Posted by Sicaro Burnett in 2017-06-14
in Software > MobileAsset
Be sure the time on your Wasptime clock matches the time on the server with Time Sync Setup

Posted by Sicaro Burnett in 2017-04-10
in Software > WaspTime
WaspTime: Installing WaspTime v7 on a new computer as an upgrade from v4, v5, or v6, the installer will not accept the v7 upgrade Serial Key

Posted by Jason Whitmer in 2017-04-10
in Software
I'm able to open the WaspTime program on the server, but not on any of the client machines (multiple SQL instances)

Posted by Internal User in 2017-04-10
in Software
Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

Posted by Jason Whitmer in 2018-08-31
in Software > MobileAsset
Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service

Posted by Sicaro Burnett in 2018-05-31
in Software > MobileAsset
WaspTime: What ports need to be unblocked for the Wasp clocks?

Posted by Jason Whitmer in 2018-05-24
in Hardware > Time Clocks
I can't see the entire prompt or window in my Wasp program

Posted by Sicaro Burnett in 2017-04-10
in Software > MobileAsset
WaspTime: ESI Clock Port Settings

Posted by Jason Whitmer in 2017-07-18
in Software
WaspTime : How to setup ESI clocks with WaspTime

Posted by Jason Whitmer in 2017-04-10
in Software
WaspTime : I installed just the PC Punch software on my client computers and PC Punch does not run.

Posted by Max Holden in 2017-04-10
in Software
WaspTime: Script to create database backups outside of the program

Posted by Max Holden in 2017-06-14
in Software
WaspTime : How can I enter sample punches to test my overnight rules for employees working through midnight?

Posted by Max Holden in 2017-04-10
in Software
WaspTime: "Failed to open a rowset" error when trying to open reports

Posted by Max Holden in 2017-04-10
in Software
WaspTime : Error communicating with biometric clock. "Unable to connect to device. Error Code: -6"

Posted by Max Holden in 2017-04-10
in Software
WaspTime server machine has multiple NICs

Posted by Max Holden in 2018-06-19
in Software > WaspTime
WaspTime : How do I remove breaks and meals so that the first swipe is In and the second swipe is Out?

Posted by Max Holden in 2017-04-10
in Software > WaspTime
WaspTime: What is the difference between the Absence Report and the Absentee Report? What are you expected to do with each?

Posted by Max Holden in 2017-04-10
in Software
WaspTime : There was an error 1 saving a timetracking Quickbooks error message column. This employee is set to have activity transferred to paychecks. Activities with this employee must have a payroll item

Posted by Max Holden in 2017-04-10
in Software
WaspTime: After installing WaspTime & PCPunch on a Win 2003 Server, all users have lost the ability to run certain jobs. What permissions have been reset and how to correct the issue?

Posted by Max Holden in 2017-04-10
in Software
WaspTime : Can I put an employee in more than one department so that I can charge various amounts to various departments?

Posted by Max Holden in 2017-04-10
in Software
WaspTime : Importing a Quickbooks employee list - Getting an error importing the .iif file

Posted by Max Holden in 2017-04-10
in Software
WaspTime: B2000, BC100, RF200, HD300 timeclock is detected as an incorrect or wrong model/type

Posted by Max Holden in 2018-09-21
in Hardware > Time Clocks
WaspTime : Enrolling new employees updates the clocks each time an employee is saved

Posted by Max Holden in 2017-04-10
in Software
WaspTime: Enabling Windows Authentication (Active Directory Integration) for Web Module

Posted by Max Holden in 2017-04-10
in Software
WaspTime : Cannot open the manage Biometric Clocks Utility

Posted by Max Holden in 2017-04-10
in Software
WaspTime: Not able to communicate with the ESI system

Posted by Max Holden in 2017-04-10
in Software
WaspTime: Time server will not stay started

Posted by Max Holden in 2017-05-10
in Software
Alternative email server to use if email alerts are not passing through your server

Posted by Max Holden in 2017-05-12
in Cloud > AssetCloud
WaspTime : How to make it keep longer log files

Posted by Max Holden in 2017-04-10
in Software
WaspTime Web: HTTP Error 500.19 when browsing

Posted by Max Holden in 2017-04-10
in Software
WaspTime How to backup, move and restore the database and service to a new machine

Posted by Max Holden in 2017-05-19
in Software
WaspTime : Failed to connect to the Time Server

Posted by Max Holden in 2017-04-10
in Software

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Multiple products: Reports & Receipts generated by Crystal Reports fail after disabling TLS 1.0 with message "Unable to connect: incorrect log on parameters."

WaspTime: When using Military Time, entering 12:00 reads as midnight rather than noon

Wasptime v7 Training Resources

Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."

SQL Server 2012 Express download and installation

WaspTime: Importing Punches from timeclock via USB drive

All Products: Windows could not start the Wasp service on Local Computer. The system cannot find the file specified.

Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...

WaspTime v7's Paychex Time In A Box export format is no longer accepted by Paychex

WaspTime: Error attempting to unarchive an employee: The unarchive failed (with error in log file: Value was either too large or too small for an Int32)

WaspTime Web: Timecard date format does not appear as desired

WaspTime 7: Import Samples folder is missing from installation disc

WaspTime v7: How to quickly determine employees' security level

Wasp services will not remain started with a numeric machine name

WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

WaspTime v7 crashes when viewing timecards: "WaspTime 7 has stopped working."

WaspTime: How to manually install or uninstall the WaspTimeServer service.

InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started

Be sure the time on your Wasptime clock matches the time on the server with Time Sync Setup

WaspTime: Installing WaspTime v7 on a new computer as an upgrade from v4, v5, or v6, the installer will not accept the v7 upgrade Serial Key

I'm able to open the WaspTime program on the server, but not on any of the client machines (multiple SQL instances)

Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service

WaspTime: What ports need to be unblocked for the Wasp clocks?

I can't see the entire prompt or window in my Wasp program

WaspTime: ESI Clock Port Settings

WaspTime : How to setup ESI clocks with WaspTime

WaspTime : I installed just the PC Punch software on my client computers and PC Punch does not run.

WaspTime: Script to create database backups outside of the program

WaspTime : How can I enter sample punches to test my overnight rules for employees working through midnight?

WaspTime: "Failed to open a rowset" error when trying to open reports

WaspTime : Error communicating with biometric clock. "Unable to connect to device. Error Code: -6"

WaspTime server machine has multiple NICs

WaspTime : How do I remove breaks and meals so that the first swipe is In and the second swipe is Out?

WaspTime: What is the difference between the Absence Report and the Absentee Report? What are you expected to do with each?

WaspTime : There was an error 1 saving a timetracking Quickbooks error message column. This employee is set to have activity transferred to paychecks. Activities with this employee must have a payroll item

WaspTime: After installing WaspTime & PCPunch on a Win 2003 Server, all users have lost the ability to run certain jobs. What permissions have been reset and how to correct the issue?

WaspTime : Can I put an employee in more than one department so that I can charge various amounts to various departments?

WaspTime : Importing a Quickbooks employee list - Getting an error importing the .iif file

WaspTime: B2000, BC100, RF200, HD300 timeclock is detected as an incorrect or wrong model/type

WaspTime : Enrolling new employees updates the clocks each time an employee is saved

WaspTime: Enabling Windows Authentication (Active Directory Integration) for Web Module

WaspTime : Cannot open the manage Biometric Clocks Utility

WaspTime: Not able to communicate with the ESI system

WaspTime: Time server will not stay started

Alternative email server to use if email alerts are not passing through your server

WaspTime : How to make it keep longer log files

WaspTime Web: HTTP Error 500.19 when browsing

WaspTime How to backup, move and restore the database and service to a new machine

WaspTime : Failed to connect to the Time Server