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Version 7 (114)

Software Installation is failing
Alternative email server to use if email alerts are not passing through your server
WaspTime : Error communicating with biometric clock. "Unable to connect to device. Error Code: -6"
WaspTime: Exception trying to load the time zones: The given key was not found in the dictionary.
InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started

View 114 articles

Software Installation is failing

Posted by Max Holden in 2017-04-10
in Software
IIS needs to be manually changed to 32-bit mode in the web module

Posted by Scott Leonard in 2023-01-20
in Software
ESI Contact info

Posted by Scott Leonard in 2017-04-10
in Discontinued Products > WaspTime
WaspTime : How to back up database

Posted by Max Holden in 2017-04-10
in Software
WaspTime : Time exported to Quickbooks does not appear.

Posted by Max Holden in 2017-04-10
in Software
WaspTime: Export payroll to QuickBooks

Posted by Max Holden in 2017-04-10
in Software
WaspTime : Data and File Location for version 6

Posted by Max Holden in 2017-04-10
in Software
WaspTime: QuickBooks not allowing access to its data

Posted by Max Holden in 2017-04-10
in Software
All Products: How to check which ports are in use

Posted by Max Holden in 2017-04-10
in Software
WaspTime: How do I apply Daylight Savings Time?

Posted by Max Holden in 2023-03-21
in Discontinued Products > WaspTime
WaspTime : Failed to connect to the Time Server

Posted by Max Holden in 2017-04-10
in Software
WaspTime: How to backup, move and restore the database and service to a new machine

Posted by Max Holden in 2023-01-20
in Software
WaspTime Web: HTTP Error 500.19 when browsing

Posted by Max Holden in 2017-04-10
in Software
WaspTime: Not able to communicate with the ESI system

Posted by Max Holden in 2017-04-10
in Software
WaspTime : Cannot open the manage Biometric Clocks Utility

Posted by Max Holden in 2017-04-10
in Software
WaspTime: Enabling Windows Authentication (Active Directory Integration) for Web Module

Posted by Max Holden in 2020-01-15
in Software
WaspTime : Enrolling new employees updates the clocks each time an employee is saved

Posted by Max Holden in 2017-04-10
in Software
WaspTime: B2000, BC100, RF200, HD300 timeclock is detected as an incorrect or wrong model/type

Posted by Max Holden in 2018-09-21
in Hardware > Time Clocks
WaspTime : Importing a Quickbooks employee list - Getting an error importing the .iif file

Posted by Max Holden in 2017-04-10
in Software
WaspTime : Can I put an employee in more than one department so that I can charge various amounts to various departments?

Posted by Max Holden in 2017-04-10
in Software
WaspTime: After installing WaspTime & PCPunch on a Win 2003 Server, all users have lost the ability to run certain jobs. What permissions have been reset and how to correct the issue?

Posted by Max Holden in 2017-04-10
in Software
WaspTime : Error in TCP control message when starting WaspTime

Posted by Max Holden in 2017-04-10
in Discontinued Products > WaspTime
WaspTime : There was an error 1 saving a timetracking Quickbooks error message column. This employee is set to have activity transferred to paychecks. Activities with this employee must have a payroll item

Posted by Max Holden in 2017-04-10
in Software
WaspTime: What is the difference between the Absence Report and the Absentee Report? What are you expected to do with each?

Posted by Max Holden in 2017-04-10
in Software
WaspTime : How do I remove breaks and meals so that the first swipe is In and the second swipe is Out?

Posted by Max Holden in 2017-04-10
in Discontinued Products > WaspTime
WaspTime server machine has multiple NICs

Posted by Max Holden in 2023-01-20
in Discontinued Products > WaspTime
WaspTime: Script to create database backups outside of the program

Posted by Max Holden in 2023-01-20
in Software
WaspTime : I installed just the PC Punch software on my client computers and PC Punch does not run.

Posted by Max Holden in 2017-04-10
in Software
Multiple Products, Error: 26 : Error Locating Server/Instance Specified

Posted by Jason Whitmer in 2023-10-10
in Discontinued Products > WaspTime
WaspTime : How to setup ESI clocks with WaspTime

Posted by Jason Whitmer in 2017-04-10
in Software
WaspTime: ESI Clock Port Settings

Posted by Jason Whitmer in 2017-07-18
in Software
Multiple Products: prompt, window or values are cut off or not visible

Posted by Sicaro Burnett in 2019-01-10
in Discontinued Products > MobileAsset
WaspTime: What ports need to be unblocked for the Wasp clocks?

Posted by Jason Whitmer in 2018-05-24
in Hardware > Time Clocks
Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service

Posted by Sicaro Burnett in 2018-05-31
in Discontinued Products > MobileAsset
Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > MobileAsset
I'm able to open the WaspTime program on the server, but not on any of the client machines (multiple SQL instances)

Posted by Internal User in 2023-01-19
in Software
WaspTime: Installing WaspTime v7 on a new computer as an upgrade from v4, v5, or v6, the installer will not accept the v7 upgrade Serial Key

Posted by Jason Whitmer in 2021-11-01
in Software
Be sure the time on your Wasptime clock matches the time on the server with Time Sync Setup

Posted by Sicaro Burnett in 2017-04-10
in Discontinued Products > WaspTime
Wasp services will not remain started with a numeric machine name

Posted by Jason Whitmer in 2023-01-19
in Discontinued Products > MobileAsset
WaspTime v7: How to quickly determine employees' security level

Posted by Scott Leonard in 2017-04-10
in Software
WaspTime 7: Import Samples folder is missing from installation disc

Posted by Scott Leonard in 2017-04-10
in Software
WaspTime Web: Timecard date format does not appear as desired

Posted by Scott Leonard in 2023-01-20
in Software
WaspTime: Error attempting to unarchive an employee: The unarchive failed (with error in log file: Value was either too large or too small for an Int32)

Posted by Scott Leonard in 2017-04-10
in Software
WaspTime v7's Paychex Time In A Box export format is no longer accepted by Paychex

Posted by Scott Leonard in 2025-01-07
in Software
Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...

Posted by Scott Leonard in 2017-04-10
in Software
All Products: Windows could not start the Wasp service on Local Computer. The system cannot find the file specified.

Posted by Jason Whitmer in 2023-01-20
in Discontinued Products > MobileAsset
WaspTime: Importing Punches from timeclock via USB drive

Posted by Sicaro Burnett in 2021-11-18
in Hardware > Time Clocks
SQL Server 2012 Express download and installation

Posted by Scott Leonard in 2024-03-25
in Software
Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."

Posted by Scott Leonard in 2017-04-10
in FAQs
Wasptime v7 Training Resources

Posted by Sicaro Burnett in 2017-05-12
in Discontinued Products > WaspTime

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Software Installation is failing

IIS needs to be manually changed to 32-bit mode in the web module

ESI Contact info

WaspTime : How to back up database

WaspTime : Time exported to Quickbooks does not appear.

WaspTime: Export payroll to QuickBooks

WaspTime : Data and File Location for version 6

WaspTime: QuickBooks not allowing access to its data

All Products: How to check which ports are in use

WaspTime: How do I apply Daylight Savings Time?

WaspTime : Failed to connect to the Time Server

WaspTime: How to backup, move and restore the database and service to a new machine

WaspTime Web: HTTP Error 500.19 when browsing

WaspTime: Not able to communicate with the ESI system

WaspTime : Cannot open the manage Biometric Clocks Utility

WaspTime: Enabling Windows Authentication (Active Directory Integration) for Web Module

WaspTime : Enrolling new employees updates the clocks each time an employee is saved

WaspTime: B2000, BC100, RF200, HD300 timeclock is detected as an incorrect or wrong model/type

WaspTime : Importing a Quickbooks employee list - Getting an error importing the .iif file

WaspTime : Can I put an employee in more than one department so that I can charge various amounts to various departments?

WaspTime: After installing WaspTime & PCPunch on a Win 2003 Server, all users have lost the ability to run certain jobs. What permissions have been reset and how to correct the issue?

WaspTime : Error in TCP control message when starting WaspTime

WaspTime : There was an error 1 saving a timetracking Quickbooks error message column. This employee is set to have activity transferred to paychecks. Activities with this employee must have a payroll item

WaspTime: What is the difference between the Absence Report and the Absentee Report? What are you expected to do with each?

WaspTime : How do I remove breaks and meals so that the first swipe is In and the second swipe is Out?

WaspTime server machine has multiple NICs

WaspTime: Script to create database backups outside of the program

WaspTime : I installed just the PC Punch software on my client computers and PC Punch does not run.

Multiple Products, Error: 26 : Error Locating Server/Instance Specified

WaspTime : How to setup ESI clocks with WaspTime

WaspTime: ESI Clock Port Settings

Multiple Products: prompt, window or values are cut off or not visible

WaspTime: What ports need to be unblocked for the Wasp clocks?

Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service

Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

I'm able to open the WaspTime program on the server, but not on any of the client machines (multiple SQL instances)

WaspTime: Installing WaspTime v7 on a new computer as an upgrade from v4, v5, or v6, the installer will not accept the v7 upgrade Serial Key

Be sure the time on your Wasptime clock matches the time on the server with Time Sync Setup

Wasp services will not remain started with a numeric machine name

WaspTime v7: How to quickly determine employees' security level

WaspTime 7: Import Samples folder is missing from installation disc

WaspTime Web: Timecard date format does not appear as desired

WaspTime: Error attempting to unarchive an employee: The unarchive failed (with error in log file: Value was either too large or too small for an Int32)

WaspTime v7's Paychex Time In A Box export format is no longer accepted by Paychex

Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...

All Products: Windows could not start the Wasp service on Local Computer. The system cannot find the file specified.

WaspTime: Importing Punches from timeclock via USB drive

SQL Server 2012 Express download and installation

Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."

Wasptime v7 Training Resources