Knowledgebase
Our knowledgebase contains articles written by our support agents to help you.
FAQs (112)
- Excel and CSV files: leading zeroes trimmed, numbers appear in exponential notation
- Windows Printer & Printing Subsystem problems
- Downloaded installer error: "This is not a valid win32 application" or "This app can't run on your PC"
- Cloud On-Premise: Do the products use TLS 1.0 and/or TLS 1.1? no
- AssetCloud & InventoryCloud On-Premise: "Page Unavailable" or "Server Error in '/' Application."
Cloud (176)
- AssetCloud & InventoryCloud: How to add a page number to a report
- Cloud On-Premise: IIS Settings to improve performance
- AssetCloud OnPrem/InventoryCloud OnPrem: Can it be installed on a Domain Controller?
- Cloud On-Premise: how to change port to use https
- AssetCloud & InventoryCloud: Improving receipt performance
Hardware (394)
Software (304)
- How do I get Windows to show the file extensions of all files?
- "Application Level Exception This operation is only supported on Windows 2000 SP3 or later operating systems." when trying to run in Windows XP or newer
- QuickStore - How to have notes appear on an invoice
- CountIt: Labels printed on a thermal label printer are not sized properly
- WaspTime : Failed to connect to the Time Server
Discontinued Products (597)
- MobileAsset - How to configure Windows Firewall on the server to allow me to use MobileAsset.
- MobileAsset v7: Mobile App Installer Fails to Download CAB Files
- How do I update or patch to the latest version of MobileAsset 7
- How to edit or modify the default asset tag for MobileAsset version 7 (custom label)
- MobileAsset v7 Standard with a Windows Mobile/CE Device: Initial program installation fails, or the device won't sync over the cable.