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Knowledgebase

Our knowledgebase contains articles written by our support agents to help you.

FAQs (109)

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• WWS110i / WWS110SBR information
• Wasp WPL Label Printer Installation & Troubleshooting
• WDI4200: Setting a prefix or suffix
• Windows Mobile Device Center troubleshooting on Windows 10
• Multiple products: QuickBooks Connection - Could not connect to QuickBooks. QB does not prompt to grant permission to the Wasp software.

View 109 articles

Cloud (39)

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• InventoryCloud: how to add fields such as Site and Location to the Inventory labels
• InventoryCloud: how to fix Pick Order picked by mistake
• InventoryCloud/AssetCloud: How can I add a Prompt at Print object to my labels?
• AssetCloud: How do I make the Asset Tag labels fit on 2" x 0.75" labels?
• PackageTracker Installation on Windows Mobile/CE device

View 39 articles

Hardware (368)

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• How do I use the hands-free stand for the WCS3900/WCS3950 scanner?
• HC1 - How to set up Data Editing for scanning barcodes
• Scanner User Manuals, Programming Reference Guides, Quick Reference Guides, Quick Start Guides (multiple models)
• WPL308M Printer Resources
• Wasp WPL Label Printer Installation & Troubleshooting

View 368 articles

Software (640)

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• InventoryControl v7: email fields for Pick Order and Purchase Order
• WaspTime v7: Scripts to create TimeUser and TimeReader SQL user accounts
• Multiple products: QuickBooks Connection - Could not connect to QuickBooks. QB does not prompt to grant permission to the Wasp software.
• MobileAsset v7: Default label tables and fields
• Quickstore: User creates a new sale, takes payment, then when the receipt tries to print, Unexpected Error occurs.

View 640 articles

Discontinued Products (217)

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• Multiple Products: service stops repeatedly on Windows Server with DNS service
• AssetCloud: How to migrate from MobileAsset?
• SQL Server User Mapping for InventoryControl, MobileAsset, WaspTime
• SQL Server 2012 Express download and installation
• Multiple programs: SQL database response is slow

View 217 articles