Knowledgebase
Our knowledgebase contains articles written by our support agents to help you.
FAQs (112)
- What is Bar Length
- Sample labels and ribbon included with WPL printers
- Windows 10 (v1709), 1803 and 1090: Windows Mobile Device Center fails to install or uninstall. "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run..."
- Multiple Products Error 26 Troubleshooting steps
- Wasp Cloud products: SSO setup with Google App SAML: Required fields, XML file, and other info
Cloud (176)
- AssetCloud & InventoryCloud: filtering reports (including scheduled reports)
- Cloud On-Premise: Adding an additional binding to an IIS site
- Cloud On-Premise: Stop and restart all services (bounce)
- InventoryCloud: meaning of the "User Transaction Date" column in History tab
- Cloud On-Premise: Attachments are no longer visible after moving the database to a new server
Hardware (394)
- WPL305 - What sort of cable is needed to connect the W305 to a computer via serial connection?
- How do I enable Inverse or Negative barcode reading on the WCS3900 or WLR8900 scanners?
- How to: How can I open a Cash Drawer connected to the 8055 Receipt Printer using Visual Basic 6 code?
- Printer pauses between labels
- Thermal Receipt Printers: Can you use generic paper rolls in Wasp's Receipt printer?
Software (304)
- InventoryControl - What gets installed other than the product itself?
- QuickStore: Can not update
- BarcodeMaker: Add-in continues to load in Access, even after it has been set not to do so
- QuickStore: Can Year End be configured for fiscal rather than calendar year?
- WaspTime: Time server will not stay started
Discontinued Products (597)
- MobileAsset v6: I need to know how to add a Location field to the Asset Tag label.
- MobileAsset - Labels print for disposed assets
- FontWare - How do I manually uninstall the toolbars?
- Printing Labels from CountIt
- 300 Thermal Label Printer : Operation : My W300 printer is giving me strange blinking lights when I try to print.