Knowledgebase
Our knowledgebase contains articles written by our support agents to help you.
FAQs (112)
- What is Bar Length
- Sample labels and ribbon included with WPL printers
- Windows 10 (v1709), 1803 and 1090: Windows Mobile Device Center fails to install or uninstall. "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run..."
- Multiple Products Error 26 Troubleshooting steps
- Wasp Cloud products: SSO setup with Google App SAML: Required fields, XML file, and other info
Cloud (176)
- InventoryCloud & AssetCloud: When designing Labels, the Preview tab gives an error or is blank
- AssetCloud/InventoryCloud: Error downloading configuration file for Windows Mobile devices
- InventoryCloud - AutoBuild says "This sub Item does not have enough quantity to fulfill request"
- InventoryCloud Training Resources
- Cloud On-Premise: System requirements/compatbility addendum
Hardware (394)
- WPL305 - What sort of cable is needed to connect the W305 to a computer via serial connection?
- How do I enable Inverse or Negative barcode reading on the WCS3900 or WLR8900 scanners?
- How to: How can I open a Cash Drawer connected to the 8055 Receipt Printer using Visual Basic 6 code?
- Printer pauses between labels
- Thermal Receipt Printers: Can you use generic paper rolls in Wasp's Receipt printer?
Software (304)
- InventoryControl : By what criteria can the InventoryControl database be filtered to produce the mobile database
- Creating ODBC connections in 64-bit versions of Windows
- QuickStore: How to select a specific price when doing a sale when creating different retail prices
- QuickStore - How to back up database
- Alternative email server to use if email alerts are not passing through your server
Discontinued Products (597)
- MobileAsset Web: Enabling Windows Active Directory authentication
- MobileAsset: How do I change the available selections for Condition on the Maintenance Entry screen?
- Multiple products: SQL Server fails to start with Error 1814 on military/government PCs
- MobileAsset v7: How to change the ports used by the Wasp MobileAsset Windows Service
- Windows Mobile Device Center (WMDC): network ports needed for operation