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Hardware

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Printers (75)


  • 600 Thermal Printer - Is there a way of using the W-600 in a DOS environment?
  • 600 Thermal Printer - How to: How do I change the LCD display language on the W-600?
  • Installing Wasp Printers onto Windows 2003 Server
  • WCD5000 Cash Drawer: printer driver settings to open cash drawer at print
  • WPL308M Printer Resources
View 75 articles

Scanners (135)


  • WCS3900 - I am trying to read barcodes with my WCS3900 or WCS3905 CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.
  • Bluetooth HID scanners that detect but then cannot connect
  • WLR8900: How to prevent sending Enter after each scan?
  • My Laser scanner only emits a single red dot when I pull the trigger
  • WLS8600: LED blinks green and there is no beam emitted when the trigger is pulled
View 135 articles

Mobile Computers (118)


  • DT10 - How to Cold Boot the DT10 mobile device,
  • delete
  • Wasp Quick App: Usage notes
  • MobileAsset v7 Standard with a Windows Mobile/CE Device: Initial program installation fails, or the device won't sync over the cable.
  • MobileAsset v7: Setting up a Windows Mobile/CE device, you receive Error 2: Cannot Create Process
View 118 articles

POS Equipment (27)


  • 5000 Cash Drawer: How to: I am installing the cash drawer in Epson's OPOS and need to know the default settings.
  • Pole Display is scrolling data incorrectly
  • Wasp Receipt Printer with QuickBooks Point of Sale (POS)
  • How to install the Wasp Pole Display
  • How to install a receipt printer with Quickstore
View 27 articles

Time Clocks (29)


  • How does the HD300 read a standard 26 bit format HID card?
  • Wasp POE Converter User Manual
  • HD300 - The clock will not read my HID cards
  • How to delete an employee's fingerprints from the B2000
  • How to delete a user from the B2000 time clock
View 29 articles
  • Scanner is decoding a plus sign between characters in Code 39 barcodes

    Posted by Max Holden in 2017-04-10
    in Hardware
  • B1000: Can't connect using crossover cable

    Posted by Max Holden in 2017-04-10
    in Hardware
  • Multiple Products - Changed the printer's ribbon and now the barcodes are smudged with imprecise lines

    Posted by Max Holden in 2017-04-10
    in Hardware
  • Software required for scanners to operate

    Posted by Max Holden in 2017-04-10
    in Hardware
  • CCD scanner not reading barcodes when held inches from the barcode

    Posted by Max Holden in 2017-04-10
    in Hardware
  • Is there a way to confirm what a scanner is writing when it decodes a barcode?

    Posted by Max Holden in 2017-04-10
    in Hardware
  • The scanner isn't working on my Windows Mobile / CE device.

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • WDT2200: How to set a program (e.g. created in AppGen) to start automatically when the scanner is powered on

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • WDT2200: How to include header files for functions used in an AppGen program node

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • WWS800 or WWS850: How to pair directly to a PC with Bluetooth HID

    Posted by Internal User in 2017-05-12
    in Hardware
  • B1000 & B1100: How do I change the display back to English from another language?

    Posted by Internal User in 2017-04-10
    in Hardware
  • Where can I find printed documentation for Wasp products?

    Posted by Max Holden in 2017-04-10
    in FAQs
  • WDT2200 - Cannot log out of the WDT2200 unit.

    Posted by Tom Tate in 2019-09-24
    in Hardware
  • delete

    Posted by Max Holden in 2019-05-23
    in Hardware
  • WKB1000 keyboard - The programable keys aren't labeled. What are they set to by default?

    Posted by Scott Kircher in 2017-06-22
    in Hardware
  • WKB1000 - How to program function key macros with the Quickstore POS Keyboard

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • WKB1000 - Error: My keyboard is only partially programming. How do I fix this?

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • InventoryControl: Configure mobile device label printing, when printer is not connected to the Inventory Service PC

    Posted by Sicaro Burnett in 2018-02-26
    in Hardware
  • I can't print after updating to Windows 8.1

    Posted by Sicaro Burnett in 2017-05-10
    in Hardware
  • InventoryControl: How to change the mobile device's RF/wireless port

    Posted by Sicaro Burnett in 2017-05-10
    in Hardware
  • HC1: Instructions for loading new OS / firmware - HC1-xxxxxMDG models only

    Posted by Jason Whitmer in 2018-10-10
    in Hardware
  • WPL305 Printer Resources

    Posted by Sicaro Burnett in 2018-05-14
    in Hardware
  • WDI4600 Scanner: How to Set Prefix and/or Suffix to Tab, Enter, nothing, or other character(s)

    Posted by Sicaro Burnett in 2020-05-01
    in Hardware
  • delete

    Posted by Sicaro Burnett in 2019-05-23
    in Hardware
  • MobileAsset v7 on a mobile device: Switching database, or respecifying the Service URL

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • MobileAsset v7: Manual installation of CAB files to a WPA1000 mobile device

    Posted by Scott Kircher in 2017-05-10
    in Hardware
  • Package Tracker says an update is available and I must upgrade

    Posted by Scott Kircher in 2018-06-08
    in Cloud > PackageTracker
  • WDT60: When the Scan button is pressed, the laser doesn't come on

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • WDI4600 scanner: changing case of alpha characters

    Posted by Scott Kircher in 2017-05-09
    in Hardware
  • Scanner cable types and compatible scanner models

    Posted by Scott Kircher in 2018-09-10
    in Hardware
  • WDT2200: scanning beam laser does not appear

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • WPL Label Printer: Installing driver to a network printer

    Posted by Scott Kircher in 2019-01-23
    in Hardware
  • WLS9600: LED blinks green and there is no beam emitted when the trigger is pulled

    Posted by Scott Kircher in 2018-11-28
    in Hardware
  • WLS8600: LED blinks green and there is no beam emitted when the trigger is pulled

    Posted by Scott Kircher in 2018-11-28
    in Hardware
  • WLS9600: Interleaved 2 of 5 Symbology is disabled by default

    Posted by Scott Kircher in 2017-05-09
    in Hardware
  • Wasp Quick App: Usage notes

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • MobileAsset: Mobile devices and the check-out/check-in process

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • WPA1000-II Mobile Device Not recognized by Windows Mobile Device Center, connected with data cable

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • Identifying Biometric Timeclocks models B1000 B1100 B2000

    Posted by Scott Kircher in 2017-06-22
    in Hardware
  • WPL406 with Peeler module - loading the media (labels)

    Posted by Scott Kircher in 2017-06-22
    in Hardware
  • HC1: Instructions for loading new OS / firmware - HC1-xxxxxADG models only

    Posted by Scott Kircher in 2018-05-08
    in Hardware
  • MobileAsset v6: During audit on mobile device, Asset descriptions are wrong

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • MobileAsset v7 compatibility with WDT3200-series mobile devices

    Posted by Scott Kircher in 2017-06-20
    in Hardware
  • WWS450: How to adjust the Inter-character delay

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • Is there a way to open the WCD5000 cash drawer if I accidentally closed the drawer with the keys in it (or key is broken/missing)?

    Posted by Scott Kircher in 2018-10-15
    in Hardware
  • WWS800 or WWS850: How to pair directly to a PC with Bluetooth SPP

    Posted by Scott Kircher in 2017-05-12
    in Hardware
  • MobileAsset v7: How to gather log files from a mobile device (Android, iOS, Windows Mobile / CE)

    Posted by Scott Kircher in 2018-01-05
    in Hardware
  • WDT3200 series model features and characteristics

    Posted by Scott Kircher in 2017-08-04
    in Hardware
  • Troubleshooting the WDT3200 Series Mobile Device

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • WCD5000 cash drawer: replacing the lock

    Posted by Scott Kircher in 2018-06-13
    in Hardware
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