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Hardware

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Printers (75)


  • WPL305: During printing labels are skipped, are feeding 2 or 3 labels at a time instead of 1, or the printout is not striking on the label.
  • Can an inkjet or laser printer be used for barcode printing?
  • WPL406 with Peeler module - loading the media (labels)
  • WPL610 Printer: Wiring Inspection and/or Print Head Replacement
  • Printer User Manuals, Programming Reference Guides, Quick Reference Guides, Quick Start Guides (multiple models)
View 75 articles

Scanners (136)


  • WWS800 or WWS850: How to pair directly to a PC with Bluetooth HID
  • WDI4500 Scanner will not read barcodes after scanning factory default
  • SQL Server 2012 Express download and installation
  • WWS450: Bluetooth pairing to PC when Windows will not give a pairing code
  • Image Capture Protocol for scanners
View 136 articles

Mobile Computers (119)


  • WDT2200: How to include header files for functions used in an AppGen program node
  • Windows Mobile device reports that the wireless status is "Externally Disabled"
  • WDT60: When the Scan button is pressed, the laser doesn't come on
  • MobileAsset v7: When trying to log in, Android & iOS devices receive "MobileAsset Request failed: internal server error (500)"
  • MobileAsset v6.3 on HC1: Launching app gives .NET CF Initialization Error
View 119 articles

POS Equipment (27)


  • WKB1000 - How to program function key macros with the Quickstore POS Keyboard
  • WKB1000 - Error: My keyboard is only partially programming. How do I fix this?
  • Pole Display is scrolling data incorrectly
  • Wasp Receipt Printer with QuickBooks Point of Sale (POS)
  • WKB1155 : I need the utility to program the keys on the POS keyboard
View 27 articles

Time Clocks (29)


  • Wx100 Timeclocks: How To change the clock display to "upside down" to match the included faceplate
  • WaspTime: What ports need to be unblocked for the Wasp clocks?
  • How does the HD300 read a standard 26 bit format HID card?
  • B2000 User Manual
  • BC100 RF200 HD300 User Manual
View 29 articles
  • Scanner is decoding a plus sign between characters in Code 39 barcodes

    Posted by Max Holden in 2017-04-10
    in Hardware
  • B1000: Can't connect using crossover cable

    Posted by Max Holden in 2017-04-10
    in Hardware
  • Multiple Products - Changed the printer's ribbon and now the barcodes are smudged with imprecise lines

    Posted by Max Holden in 2017-04-10
    in Hardware
  • Software required for scanners to operate

    Posted by Max Holden in 2017-04-10
    in Hardware
  • CCD scanner not reading barcodes when held inches from the barcode

    Posted by Max Holden in 2017-04-10
    in Hardware
  • Is there a way to confirm what a scanner is writing when it decodes a barcode?

    Posted by Max Holden in 2017-04-10
    in Hardware
  • The scanner isn't working on my Windows Mobile / CE device.

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • WDT2200: How to set a program (e.g. created in AppGen) to start automatically when the scanner is powered on

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • Fontware - Printing from MS Word to a W-300 label printer, 3 blank labels are fed after it prints.

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • B1000 & B1100 BioClock Manual

    Posted by Internal User in 2017-05-16
    in Hardware
  • B1000 & B1100: How do I change the display back to English from another language?

    Posted by Internal User in 2017-04-10
    in Hardware
  • Where can I find printed documentation for Wasp products?

    Posted by Max Holden in 2017-04-10
    in FAQs
  • WDT2200 - Cannot log out of the WDT2200 unit.

    Posted by Tom Tate in 2019-09-24
    in Hardware
  • delete

    Posted by Max Holden in 2019-05-23
    in Hardware
  • WKB1000 keyboard - The programable keys aren't labeled. What are they set to by default?

    Posted by Scott Kircher in 2017-06-22
    in Hardware
  • WKB1000 - How to program function key macros with the Quickstore POS Keyboard

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • WKB1000 - Error: My keyboard is only partially programming. How do I fix this?

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • InventoryControl: Configure mobile device label printing, when printer is not connected to the Inventory Service PC

    Posted by Sicaro Burnett in 2018-02-26
    in Hardware
  • I can't print after updating to Windows 8.1

    Posted by Sicaro Burnett in 2017-05-10
    in Hardware
  • InventoryControl: How to change the mobile device's RF/wireless port

    Posted by Sicaro Burnett in 2017-05-10
    in Hardware
  • HC1: Instructions for loading new OS / firmware - HC1-xxxxxMDG models only

    Posted by Jason Whitmer in 2018-10-10
    in Hardware
  • WPL305 Printer Resources

    Posted by Sicaro Burnett in 2018-05-14
    in Hardware
  • WCS3950: Not working on a PS2 connection

    Posted by Jason Whitmer in 2017-05-19
    in Hardware
  • WDI4600: LED blinks green and there is no beam emitted when the trigger is pulled

    Posted by Internal User in 2020-11-24
    in Hardware
  • MobileAsset v7 on a mobile device: Switching database, or respecifying the Service URL

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • MobileAsset v7: Manual installation of CAB files to a WPA1000 mobile device

    Posted by Scott Kircher in 2017-05-10
    in Hardware
  • Package Tracker says an update is available and I must upgrade

    Posted by Scott Kircher in 2018-06-08
    in Cloud > PackageTracker
  • WDT60: When the Scan button is pressed, the laser doesn't come on

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • WDI4600 scanner: changing case of alpha characters

    Posted by Scott Kircher in 2017-05-09
    in Hardware
  • Scanner cable types and compatible scanner models

    Posted by Scott Kircher in 2018-09-10
    in Hardware
  • WDT2200: scanning beam laser does not appear

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • WPL Label Printer: Installing driver to a network printer

    Posted by Scott Kircher in 2019-01-23
    in Hardware
  • WLS9600: LED blinks green and there is no beam emitted when the trigger is pulled

    Posted by Scott Kircher in 2018-11-28
    in Hardware
  • WLS8600: LED blinks green and there is no beam emitted when the trigger is pulled

    Posted by Scott Kircher in 2018-11-28
    in Hardware
  • WLS9600: Interleaved 2 of 5 Symbology is disabled by default

    Posted by Scott Kircher in 2017-05-09
    in Hardware
  • WWS450 scanner: Determine the serial number and firmware version

    Posted by Scott Kircher in 2017-05-12
    in Hardware
  • Mobile devices with square aspect ratio screen will not work with Wasp software

    Posted by Scott Kircher in 2018-07-26
    in Hardware
  • WPA1000-II Mobile Device Not recognized by Windows Mobile Device Center, connected with data cable

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • Identifying Biometric Timeclocks models B1000 B1100 B2000

    Posted by Scott Kircher in 2017-06-22
    in Hardware
  • WPL406 with Peeler module - loading the media (labels)

    Posted by Scott Kircher in 2017-06-22
    in Hardware
  • HC1: Instructions for loading new OS / firmware - HC1-xxxxxADG models only

    Posted by Scott Kircher in 2018-05-08
    in Hardware
  • MobileAsset v6: During audit on mobile device, Asset descriptions are wrong

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • MobileAsset v7 compatibility with WDT3200-series mobile devices

    Posted by Scott Kircher in 2017-06-20
    in Hardware
  • WWS450: How to adjust the Inter-character delay

    Posted by Scott Kircher in 2017-04-10
    in Hardware
  • Is there a way to open the WCD5000 cash drawer if I accidentally closed the drawer with the keys in it (or key is broken/missing)?

    Posted by Scott Kircher in 2018-10-15
    in Hardware
  • WWS800 or WWS850: How to pair directly to a PC with Bluetooth SPP

    Posted by Scott Kircher in 2017-05-12
    in Hardware
  • MobileAsset v7: How to gather log files from a mobile device (Android, iOS, Windows Mobile / CE)

    Posted by Scott Kircher in 2018-01-05
    in Hardware
  • WDT3200 series model features and characteristics

    Posted by Scott Kircher in 2017-08-04
    in Hardware
  • Windows Printer & Printing Subsystem problems

    Posted by Scott Kircher in 2018-04-24
    in FAQs
  • WWS650 & WWS750 scanner: how to link (pair) to base

    Posted by Scott Kircher in 2021-02-02
    in Hardware
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