RSS Feed
Latest Updates
Apr
2
Wasp Barcode Technologies Technical Support Holiday Closing
Posted by Sicaro Burnett on 02 April 2015 05:01 PM

Wasp Barcode Technologies Technical Support Department is closing at 6pm Central US time on Thursday, April 2, and reopening at 8am on Tuesday April 7, 2015.

 

We apologize for any inconvenience this may cause, but appreciate your loyalty and understanding.


Read more »



Mar
5
Limited Wasp Technical support due to inclement weather
Posted by Sicaro Burnett on 05 March 2015 07:00 AM

Thursday March 5, 2015 -

Wasp Technical Support will have limited phone and email support availability due to local inclement weather.

Although support will be limited, please submit a tech support ticket to log your issue.  Our Technical Support Specialists will provide assistance for your issue as soon as possible. 

Wasp Technical Support does apologize for any inconvenience this may cause, but appreciate your loyalty and understanding.


Read more »



Feb
23
Limited Wasp Technical support due to inclement weather
Posted by Sicaro Burnett on 23 February 2015 08:10 AM

Monday Feb 23, 2015 -

Wasp Technical Support will have limited phone and email support availability due to local inclement weather.

Although support will be limited, please submit a tech support ticket to log your issue.  Our Technical Support Specialists will provide assistance for your issue as soon as possible. 

Wasp Technical Support does apologize for any inconvenience this may cause, but appreciate your loyalty and understanding.


Read more »



Dec
2
PackageTracker Update
Posted by Sicaro Burnett on 02 December 2014 11:44 AM

If you are using a mobile device:

We recommend having all your data uploaded before the update. If that is not possible, you will still be able to upload your existing packages from your mobile device (so you should not lose any data). However, you will need to upgrade the mobile device before you can do a data download (full sync). For more information please look at this KB article.

 

The update includes:

  • New Received Report
  • “Guest Recipient” mode  (for Hotel type configurations)
  • Single Sign On ability (using the SAML standard)
  • Improved Recipient Import performance
  • Added “Signed By” to the Delivered Report
  • Added an “Admin Only” user which won’t take up a user license
  • Ability to Assign and Revoke user licenses
  • Multiple selection now available on the Mobile Device’s Package List
  • Can now use “Forgot Password” even if you don’t have email settings configured
  • Other improvements and bug fixes

 

Please contact our support team for any issues or concerns!

 

Thanks,

Wasp Package Tracker Team

 

Related Info:

Package Tracker says an update is available and I must upgrade


Read more »



Nov
26
Wasp Barcode Technologies Thanksgiving closing
Posted by Scott Kircher on 26 November 2014 10:52 AM

In observance of the Thanksgiving holiday, Wasp Barcode Technologies is closing at 2pm Central US time on Wednesday, November 26, and reopening at 8am on Monday, December 1, 2014.


Read more »