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QuickStore (64)


  • QuickStore - How to install the network edition.
  • QuickStore - I use the gift certificate payment option with the correct reference and the balance is assigned to a new gift certificate. Though I get 2 gift certificates in the list, there is no record of the first one's being debited
  • QuickStore: Can Year End be configured for fiscal rather than calendar year?
  • Quickstore: What information can be exported?
  • Quickstore: User creates a new sale, takes payment, then when the receipt tries to print, Unexpected Error occurs.
View 64 articles

Count It (14)


  • Software Installation is failing
  • CountIt: Labels printed on a thermal label printer are not sized properly
  • Printing Labels from CountIt
  • Wasp CountIt Manuals
  • CountIt: Manually installing to a WDT92 mobile device
View 14 articles

WaspTime (127)


  • WaspTime Web: HTTP Error 500.19 when browsing
  • WaspTime server machine has multiple NICs
  • WaspTime: Exception trying to load the time zones: The given key was not found in the dictionary.
  • InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started
  • WaspTime: When using Military Time, entering 12:00 reads as midnight rather than noon
View 127 articles

Wasptime Version 6 (63)


  • All Products: How to check which ports are in use
  • WaspTime: How do I apply Daylight Savings Time?
  • WaspTime : I Stopped the WaspTimeServer Service and Cannot Restart It
  • Trying to open reports gives an "Invalid report file path" error if you do not have a C: drive
  • SQL Server User Mapping for InventoryControl, MobileAsset, WaspTime
View 63 articles

WaspNest (3)


  • WaspNest Manuals
  • Multiple products: Windows 8.1 does not allow .Net Framework to install properly
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 3 articles

MobileAsset (171)


  • How do I print custom labels that make use of the data collected in a MobileAsset or InventoryControl database?
  • InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started
  • Importing Into the MobileAsset v7 Database
  • MobileAsset v7: How to print Asset Tag labels from the mobile device
  • IC v7 and MA v7: trying to select label printer, got error: Error selecting the label printer.
View 171 articles

InventoryControl (209)


  • InventoryControl - Can InventoryControl be Integrated with Outlook?
  • IIS needs to be manually changed to 32-bit mode in the web module
  • InventoryControl: Automatic item numbering is out of sequence.
  • InventoryControl/MobileAsset: Error: Failed to load print preview or print failed
  • InventoryControl SDK information
View 209 articles

Mobile Asset v6 and older (113)


  • MobileAsset: Error: The maximum number of registrations has already been reached.
  • MobileAsset Web: Enabling Windows Active Directory authentication
  • MobileAsset v6: Error: No connection could be made because the target machine actively refused it
  • Mobile Asset - How To - Installation: We have a multi-PC version of the software. How do the client PC's know where the database is?
  • Multiple products: Printing labels from a list errors after the first 11 labels. Printing the label directly in Labeler works properly.
View 113 articles

InventoryControl v5 and older (20)


  • InventoryControl: Script to create database backups for InventoryControl v4 or v5 outside of the program
  • InventoryControl - What happens when one attempts to Import records with negative quantities into the Inventory table?
  • InventoryControl - Looking at the Reorder by Location report does not show the reorder quantities I put in my Item information. They all say 0.
  • InventoryControl - Error: Receiving data from the WDT2200 freezes on trans.dat
  • InventoryControl: Printed Purchase Order or Pick Order shows random text characters instead of the barcode
View 20 articles

WaspTime v5 and older (6)


  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime v5 or older: On some of the reports, time card summary report for example, I get an invalid page fault in module CRQE.DLL error. It then shuts Wasptime down
  • WaspTime v3 & v4: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
  • We need the mac address from our Wasp clock.
View 6 articles

Hardware (22)


  • Adding a new asset and choosing to print tags opens Labeler, sends the print job, but does not print anything to my WPL606.
  • delete
  • WPA206 - Operation: When syncing my WPA206, I get a "Mobile Data File Size Mismatch - Possible Error during file transmision" error on the PC.
  • WPA206 - How can I save all the configuration settings (desktop, RDP connection, wireless networking) so that they are not lost if I have to do a cold boot to reset the system?
  • WPA206 - How do I make the Scan2Key function come on automatically, even after a soft reset?
View 22 articles

Fontware (4)


  • Fontware - How do I get embeddable fonts for using in Adobe documents?
  • FontWare - How do I manually uninstall the toolbars?
  • Fontware - How To: I need to add a return/tab to the end of my barcode.
  • InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this?
View 4 articles

ActiveX and DLL (0)


No articles yet
  • MobileAsset - Error: Login Failed for AssetReader error trying to open labels

    Posted by Internal User in 2017-04-10
    in Discontinued Products
  • Reports fail to open on a machine with no C: drive

    Posted by Scott Leonard in 2017-04-10
    in Software
  • I am trying to read barcodes with my CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.

    Posted by Internal User in 2017-04-10
    in Hardware > Scanners
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

    Posted by Scott Leonard in 2017-04-10
    in Software
  • Product Sunsets & Policy

    Posted by Beau Dixon in 2025-05-16
    in Discontinued Products

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