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QuickStore (64)


  • QuickStore - With what other software is it compatible?
  • QuickStore - Support or future support for linux
  • QuickStore - Scan/QTY functions
  • Quickstore POS Hardware setup guide
  • Quickstore: what symbology is used for barcodes?
View 64 articles

Count It (14)


  • Software Installation is failing
  • CountIt: Labels printed on a thermal label printer are not sized properly
  • Printing Labels from CountIt
  • Wasp CountIt Manuals
  • CountIt: Manually installing to a WDT92 mobile device
View 14 articles

WaspTime (127)


  • WaspTime : Failed to connect to the Time Server
  • WaspTime: What is the difference between the Absence Report and the Absentee Report? What are you expected to do with each?
  • WaspTime: WaspTimeServer service on the same machine as DNS
  • WaspTime: Installing WaspTime v7 on a new computer as an upgrade from v4, v5, or v6, the installer will not accept the v7 upgrade Serial Key
  • Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."
View 127 articles

Wasptime Version 6 (63)


  • All Products: How to check which ports are in use
  • WaspTime: How do I apply Daylight Savings Time?
  • WaspTime : I Stopped the WaspTimeServer Service and Cannot Restart It
  • Trying to open reports gives an "Invalid report file path" error if you do not have a C: drive
  • SQL Server User Mapping for InventoryControl, MobileAsset, WaspTime
View 63 articles

WaspNest (3)


  • WaspNest Manuals
  • Multiple products: Windows 8.1 does not allow .Net Framework to install properly
  • Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...
View 3 articles

MobileAsset (171)


  • How do I print custom labels that make use of the data collected in a MobileAsset or InventoryControl database?
  • InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started
  • Importing Into the MobileAsset v7 Database
  • MobileAsset v7: How to print Asset Tag labels from the mobile device
  • IC v7 and MA v7: trying to select label printer, got error: Error selecting the label printer.
View 171 articles

InventoryControl (209)


  • InventoryControl - How to change the Tracked Bys for an item after it has Inventory added to it.
  • When printing from the List screen, it gives an error "Settings to access printer '<name>' are not valid."
  • InventoryControl : Blank database for version 6
  • Multiple products: Printing labels from a list errors after the first 11 labels. Printing the label directly in Labeler works properly.
  • Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."
View 209 articles

Mobile Asset v6 and older (113)


  • MobileAsset: Error: The maximum number of registrations has already been reached.
  • MobileAsset Web: Enabling Windows Active Directory authentication
  • MobileAsset v6: Error: No connection could be made because the target machine actively refused it
  • Mobile Asset - How To - Installation: We have a multi-PC version of the software. How do the client PC's know where the database is?
  • Multiple products: Printing labels from a list errors after the first 11 labels. Printing the label directly in Labeler works properly.
View 113 articles

InventoryControl v5 and older (20)


  • InventoryControl - In what folder should I save custom .LAB files (Labeler files) so that they will appear in Inventory Control's Label Selection dialog?
  • InventoryControl - How can I give non-local-admin users the ability to run this program?
  • InventoryControl - What happens when one attempts to Import records with negative quantities into the Inventory table?
  • InventoryControl - Looking at the Reorder by Location report does not show the reorder quantities I put in my Item information. They all say 0.
  • InventoryControl - Error: Receiving data from the WDT2200 freezes on trans.dat
View 20 articles

WaspTime v5 and older (6)


  • WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports
  • WaspTime v5 or older: On some of the reports, time card summary report for example, I get an invalid page fault in module CRQE.DLL error. It then shuts Wasptime down
  • WaspTime v3 & v4: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
  • Windows are not displayed properly when some clients have multiple monitors and others do not.
  • We need the mac address from our Wasp clock.
View 6 articles

Hardware (22)


  • 300 Thermal Label Printer: Operation: I am trying to use a label and in the printer setup there is no mention of this label size, is there any reason for this? Is there any way to get it to show?
  • 300 Thermal Label Printer : Installation : While installing the W-300 printer in Windows XP it states that the driver is not digitally signed. Will this driver work with Windows XP?
  • delete
  • WPA206 - Operation: When syncing my WPA206, I get a "Mobile Data File Size Mismatch - Possible Error during file transmision" error on the PC.
  • WPA206 - How can I save all the configuration settings (desktop, RDP connection, wireless networking) so that they are not lost if I have to do a cold boot to reset the system?
View 22 articles

Fontware (4)


  • Fontware - How do I get embeddable fonts for using in Adobe documents?
  • FontWare - How do I manually uninstall the toolbars?
  • Fontware - How To: I need to add a return/tab to the end of my barcode.
  • InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this?
View 4 articles

ActiveX and DLL (0)


No articles yet
  • MobileAsset - Error: Login Failed for AssetReader error trying to open labels

    Posted by Internal User in 2017-04-10
    in Discontinued Products
  • Reports fail to open on a machine with no C: drive

    Posted by Scott Leonard in 2017-04-10
    in Software
  • I am trying to read barcodes with my CCD scanner, but it will not scan. I am holding the scanner 6-8 inches from the barcode.

    Posted by Internal User in 2017-04-10
    in Hardware > Scanners
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?

    Posted by Scott Leonard in 2017-04-10
    in Software
  • Product Sunsets & Policy

    Posted by Beau Dixon in 2025-05-16
    in Discontinued Products

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