QuickStore (64) Software Installation is failing QuickStore - How to set up alternate sales taxes for different product in my store? How do I issue a refund in Quickstore? Quickstore : I need the video tutorial files Quickstore: How do I install my workstations (additional lanes)? View 64 articles
Count It (14) Software Installation is failing Wasp CountIt Manuals CountIt with QuickBooks 2018: Failed to connect to QuickBooks. Please make sure QuickBooks connects to your company data CountIt: field limits CountIt: Manually installing to a WDT92 mobile device View 14 articles
WaspTime (127) WaspTime: Time server will not stay started WaspTime : How can I enter sample punches to test my overnight rules for employees working through midnight? When using Request Change from the WaspTime Web portal, where does the information go? WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work? WaspTime: How to Restore the Database from MDF and LDF Files View 127 articles
Wasptime Version 6 (63) WaspTime: QuickBooks not allowing access to its data All Products: How to check which ports are in use WaspTime : Importing a Quickbooks employee list - Getting an error importing the .iif file Windows are not displayed properly when some clients have multiple monitors and others do not. SQL Server 2012 Express download and installation View 63 articles
WaspNest (3) WaspNest Manuals Multiple products: Windows 8.1 does not allow .Net Framework to install properly Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly... View 3 articles
MobileAsset (171) MobileAsset v6: Script to create database backups outside of the program Multiple products: Printing labels from a list errors after the first 11 labels. Printing the label directly in Labeler works properly. MobileAsset v7: "Failed to check download files size" error on mobile device screen while installing How to edit or modify the default asset tag for MobileAsset version 7 (custom label) Error at login: The server principal "AssetUser" (or InventoryUser) is not able to access the database "WaspTrackAsset" (or WaspTrackInventory) Under the current security context. View 171 articles
InventoryControl (209) InventoryControl - How to change the Tracked Bys for an item after it has Inventory added to it. When printing from the List screen, it gives an error "Settings to access printer '<name>' are not valid." InventoryControl : Blank database for version 6 Multiple products: Printing labels from a list errors after the first 11 labels. Printing the label directly in Labeler works properly. Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate." View 209 articles
Mobile Asset v6 and older (113) MobileAsset: Cannot access other company databases MobileAsset: "WT1002: Error executing sql statement" when trying to Dispose, Check Out, or Check In an asset I am using Crystal Reports to try and create custom reports for my Wasp product; I keep getting a log in screen when trying to access the database. MobileAsset - How can I remove all Assets from the database to start over How to set or change the size of my labels in MobileAsset v6 View 113 articles
InventoryControl v5 and older (20) I am using Crystal Reports to try and create custom reports for my Wasp product; I keep getting a log in screen when trying to access the database. InventoryControl - Changes I made on the PC to my database are not reflected on the handheld (such as requiring serial numbers, etc). InventoryControl - Database corruption - Quantities on their items are incorrect. Some are showing a negative quantity, some are showing 200,000. When trying to remove the items, it says Max: 0 InventoryControl - Will Inventory Control or MobileInventory work with Windows versions for languages other than English InventoryControl - In what folder should I save custom .LAB files (Labeler files) so that they will appear in Inventory Control's Label Selection dialog? View 20 articles
WaspTime v5 and older (6) WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports WaspTime v5 or older: On some of the reports, time card summary report for example, I get an invalid page fault in module CRQE.DLL error. It then shuts Wasptime down WaspTime v3 & v4: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work? Windows are not displayed properly when some clients have multiple monitors and others do not. We need the mac address from our Wasp clock. View 6 articles
Hardware (22) Adding a new asset and choosing to print tags opens Labeler, sends the print job, but does not print anything to my WPL606. delete WPA206 - Operation: When syncing my WPA206, I get a "Mobile Data File Size Mismatch - Possible Error during file transmision" error on the PC. WPA206 - How can I save all the configuration settings (desktop, RDP connection, wireless networking) so that they are not lost if I have to do a cold boot to reset the system? WPA206 - How do I make the Scan2Key function come on automatically, even after a soft reset? View 22 articles
Fontware (4) Fontware - How do I get embeddable fonts for using in Adobe documents? FontWare - How do I manually uninstall the toolbars? Fontware - How To: I need to add a return/tab to the end of my barcode. InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this? View 4 articles