QuickStore (64) Software Installation is failing QuickStore - How to set up alternate sales taxes for different product in my store? How do I issue a refund in Quickstore? Quickstore : I need the video tutorial files Quickstore: How do I install my workstations (additional lanes)? View 64 articles
Count It (14) Software Installation is failing CountIt: Labels printed on a thermal label printer are not sized properly Printing Labels from CountIt CountIt - Error: "Settings to access printer 'name' are not valid." after deleting printer from Windows CountIt - Error: "Failed to save the edits. Do you want to exit the edit?" after editing results View 14 articles
WaspTime (127) Alternative email server to use if email alerts are not passing through your server WaspTime: "Failed to open a rowset" error when trying to open reports WaspTime: If a machine has PCPunch but not the WaspTime client, it will not be able to connect to WaspTimeServer WaspTime v7 crashes when viewing timecards: "WaspTime 7 has stopped working." WaspTime & timeclock compatibility chart View 127 articles
Wasptime Version 6 (63) Software Installation is failing WaspTime: How to backup, move and restore the database and service to a new machine WaspTime: Certain reports show totals for the pay period rather than the date range specified by the user WaspTime: After installing WaspTime & PCPunch on a Win 2003 Server, all users have lost the ability to run certain jobs. What permissions have been reset and how to correct the issue? WaspTime: WaspTimeServer service on the same machine as DNS View 63 articles
WaspNest (3) WaspNest Manuals Multiple products: Windows 8.1 does not allow .Net Framework to install properly Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly... View 3 articles
MobileAsset (171) MobileAsset: Error: The maximum number of registrations has already been reached. Windows Security Message: Data execution protection error in Windows Vista InventoryControl v7 / MobileAsset v7: SQL Server 2008 fails to install from download MobileAsset v7 on a mobile device: Switching database, or respecifying the Service URL MobileAsset v7.1: client quits immediately, log: Unable to load DLL 'WaspAct.dll' View 171 articles
InventoryControl (209) My Wasp software will not install. It mentions the server service not being started on my PC and refers to the CD. However, I see no documentation on my Wasp CD about this issue. All Products: How to check which ports are in use InventoryControl: I've edited the labels that are printed from and now the printed label is blank Multiple products: Only 1000 objects show in the list, but there are more in the database InventoryControl v7: registry path to Wasp Inventory Windows Service View 209 articles
Mobile Asset v6 and older (113) MobileAsset: Database Server's machine name has changed, now Mobile Asset will not open MobileAsset - Duplicate assets MobileAsset: How to backup, move and restore the database to a new server MobileAsset: How to move the Mobile Asset v6 Enterprise database to a new server MobileAsset: Printing labels, errors occur referencing LabelerOCX.OCX View 113 articles
InventoryControl v5 and older (20) I am using Crystal Reports to try and create custom reports for my Wasp product; I keep getting a log in screen when trying to access the database. InventoryControl - Changes I made on the PC to my database are not reflected on the handheld (such as requiring serial numbers, etc). InventoryControl - Database corruption - Quantities on their items are incorrect. Some are showing a negative quantity, some are showing 200,000. When trying to remove the items, it says Max: 0 InventoryControl - Will Inventory Control or MobileInventory work with Windows versions for languages other than English InventoryControl - In what folder should I save custom .LAB files (Labeler files) so that they will appear in Inventory Control's Label Selection dialog? View 20 articles
WaspTime v5 and older (6) WaspTime v5 & v6: If an absence is deleted from the timecard, then a different absence is applied to that day, the original absence code appears on the reports WaspTime v5 or older: On some of the reports, time card summary report for example, I get an invalid page fault in module CRQE.DLL error. It then shuts Wasptime down WaspTime v3 & v4: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work? We need the mac address from our Wasp clock. WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work? View 6 articles
Hardware (22) Adding a new asset and choosing to print tags opens Labeler, sends the print job, but does not print anything to my WPL606. Is there a way to confirm what a scanner is writing when it decodes a barcode? WPA206 - How can I save all the configuration settings (desktop, RDP connection, wireless networking) so that they are not lost if I have to do a cold boot to reset the system? WPA206 - How do I make the Scan2Key function come on automatically, even after a soft reset? WPA206 - Operation: The scanner on the WPA206 is not working in Mobile Asset. View 22 articles
Fontware (4) Fontware - How do I get embeddable fonts for using in Adobe documents? FontWare - How do I manually uninstall the toolbars? Fontware - How To: I need to add a return/tab to the end of my barcode. InventoryControl - I am changing the item number and it causes the push pins to reset. Is there a way to stop this? View 4 articles