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Error at login: The server principal "AssetUser" (or InventoryUser) is not able to access the database "WaspTrackAsset" (or WaspTrackInventory) Under the current security context.

Posted by Scott Kircher in 2018-04-04
in Software > MobileAsset
Multiple products: Reports & Receipts generated by Crystal Reports fail after disabling TLS 1.0 with message "Unable to connect: incorrect log on parameters."

Posted by Scott Kircher in 2017-06-30
in Software
MobileAsset: Creating a backup with Database Manager from a client machine

Posted by Jason Whitmer in 2017-04-10
in Software > MobileAsset
MobileAsset v7 and AssetCloud Depreciation Methods Definitions

Posted by Sicaro Burnett in 2018-01-22
in Software > MobileAsset
Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."

Posted by Scott Kircher in 2017-04-10
in FAQs
AssetCloud: How to migrate from MobileAsset?

Posted by Scott Kircher in 2017-04-10
in Cloud > AssetCloud
SQL Server 2012 Express download and installation

Posted by Scott Kircher in 2019-06-20
in Hardware > Scanners > WCS3900/3905/3950
MobileAsset: Depreciation methods and process

Posted by Scott Kircher in 2017-09-12
in FAQs
Windows Server 2012: Enabling .NET 3.5.1 and/or ASP.NET

Posted by Scott Kircher in 2017-06-14
in FAQs
All Products: Windows could not start the Wasp service on Local Computer. The system cannot find the file specified.

Posted by Jason Whitmer in 2017-06-14
in Software > MobileAsset
MobileAsset Web: attempting to view reports gives error: "CrystalReportViewer - CrystalReportViewer1 Error: Fail to render the page."

Posted by Scott Kircher in 2017-08-30
in Software > MobileAsset
MobileAsset v7: How to gather log files from a mobile device (Android, iOS, Windows Mobile / CE)

Posted by Scott Kircher in 2018-01-05
in Hardware
Multiple products: Opening a report gives Crystal Reports Viewer error: Page Header plus Page Footer is too large for the page

Posted by Scott Kircher in 2019-02-15
in Software
MobileAsset v7.1: client quits immediately, log: Unable to load DLL 'WaspAct.dll'

Posted by Scott Kircher in 2017-10-17
in Software
Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...

Posted by Scott Kircher in 2017-04-10
in Software
MobileAsset v7: How to print Asset Tag labels from the mobile device

Posted by Jason Whitmer in 2017-04-10
in Software
MobileAsset v7 Enterprise: After patching to v7.1, Database Manager will not upgrade additional databases to v7.1

Posted by Scott Kircher in 2017-04-10
in Software
How to edit or modify the default asset tag for MobileAsset version 7 (custom label)

Posted by Scott Kircher in 2017-04-12
in Software
MobileAsset v7 compatibility with WDT3200-series mobile devices

Posted by Scott Kircher in 2017-06-20
in Hardware
MobileAsset v7, v6: Script to create database backups outside of the program

Posted by Jason Whitmer in 2017-06-14
in Software
MobileAsset v6: During audit on mobile device, Asset descriptions are wrong

Posted by Scott Kircher in 2017-04-10
in Hardware
SQL Server 2008 R2 Express installation fails with "LandingPage" error

Posted by Scott Kircher in 2017-06-22
in Software
MobileAsset v7.1 Terminology: Alerts, Email, Reminders, Lead Time, Maintenance, Check Out

Posted by Scott Kircher in 2018-10-25
in Software
MobileAsset: Mobile devices and the check-out/check-in process

Posted by Scott Kircher in 2017-04-10
in Hardware
MobileAsset: How to run Database Manager on Windows 8 & Windows Server 2012

Posted by Scott Kircher in 2017-04-10
in Software
Multiple products: Only 1000 objects show in the list, but there are more in the database

Posted by Scott Kircher in 2018-03-02
in FAQs
Custom SQL passwords for InventoryControl and MobileAsset

Posted by Scott Kircher in 2019-02-19
in Software
Wasp services will not remain started with a numeric machine name

Posted by Jason Whitmer in 2017-05-10
in Software > MobileAsset
MobileAsset v6: Asset tags printed when creating or editing an asset have missing or wrong description

Posted by Scott Kircher in 2017-04-12
in Software > MobileAsset
Mobile Asset v7: Picture of asset taken on mobile device doesn't show on the PC's Picture tab

Posted by Scott Kircher in 2017-04-10
in Software
MobileAsset v7: Manual installation of CAB files to a WPA1000 mobile device

Posted by Scott Kircher in 2017-05-10
in Hardware
MobileAsset v7 on a mobile device: Switching database, or respecifying the Service URL

Posted by Scott Kircher in 2017-04-10
in Hardware
InventoryControl/MobileAsset: Error: Failed to load print preview or print failed

Posted by Internal User in 2017-04-10
in Software
InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started

Posted by Sicaro Burnett in 2017-06-14
in Software > MobileAsset
MobileAsset v6: Creating or Verifying the ODBC Connection for AssetReader

Posted by Jason Whitmer in 2017-06-14
in Software
Multiple products: Printing labels from a list errors after the first 11 labels. Printing the label directly in Labeler works properly.

Posted by Jason Whitmer in 2017-04-10
in Software > MobileAsset
MobileAsset: Web Module Toolbar buttons appear as broken picture icons

Posted by Jason Whitmer in 2017-04-10
in Software > MobileAsset
Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

Posted by Jason Whitmer in 2019-03-21
in Software > MobileAsset
Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service

Posted by Sicaro Burnett in 2018-05-31
in Software > MobileAsset
Windows Server 2008: Enabling .NET 3.5.1 and/or ASP.NET

Posted by Sicaro Burnett in 2017-06-14
in FAQs
Multiple Products: prompt, window or values are cut off or not visible

Posted by Sicaro Burnett in 2019-01-10
in Software > MobileAsset
MobileAsset Web Module: How to force data through HTTPS

Posted by Sicaro Burnett in 2017-05-10
in Software
MobileAsset Error: "Short Date Format Must Be the Same as the PC" message on mobile device

Posted by Jason Whitmer in 2017-04-10
in Software > MobileAsset
Alternative email server to use if email alerts are not passing through your server

Posted by Max Holden in 2017-05-12
in Cloud > AssetCloud
All Products: How to check which ports are in use

Posted by Max Holden in 2017-04-10
in Software
WaspNest - In MobileAsset or InventoryControl the check out and check in has been disabled and I am unable to check in or check out inventory

Posted by Max Holden in 2018-10-15
in Software
Creating ODBC connections in 64-bit versions of Windows

Posted by Scott Kircher in 2017-04-10
in Software
IIS needs to be manually changed to 32-bit mode in the web module

Posted by Scott Kircher in 2017-06-14
in Software
Windows Security Message: Data execution protection error in Windows Vista

Posted by Scott Kircher in 2017-04-10
in Software
When printing from the List screen, it gives an error "Settings to access printer '<name>' are not valid."

Posted by Scott Kircher in 2017-04-10
in Software

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Error at login: The server principal "AssetUser" (or InventoryUser) is not able to access the database "WaspTrackAsset" (or WaspTrackInventory) Under the current security context.

Multiple products: Reports & Receipts generated by Crystal Reports fail after disabling TLS 1.0 with message "Unable to connect: incorrect log on parameters."

MobileAsset: Creating a backup with Database Manager from a client machine

MobileAsset v7 and AssetCloud Depreciation Methods Definitions

Multiple products: Running installer or patch: "The installed version of the application could not be determined. The setup will now terminate."

AssetCloud: How to migrate from MobileAsset?

SQL Server 2012 Express download and installation

MobileAsset: Depreciation methods and process

Windows Server 2012: Enabling .NET 3.5.1 and/or ASP.NET

All Products: Windows could not start the Wasp service on Local Computer. The system cannot find the file specified.

MobileAsset Web: attempting to view reports gives error: "CrystalReportViewer - CrystalReportViewer1 Error: Fail to render the page."

MobileAsset v7: How to gather log files from a mobile device (Android, iOS, Windows Mobile / CE)

Multiple products: Opening a report gives Crystal Reports Viewer error: Page Header plus Page Footer is too large for the page

MobileAsset v7.1: client quits immediately, log: Unable to load DLL 'WaspAct.dll'

Multiple Products: Installation gives Error 1935. An error occurred during the installation of assembly...

MobileAsset v7: How to print Asset Tag labels from the mobile device

MobileAsset v7 Enterprise: After patching to v7.1, Database Manager will not upgrade additional databases to v7.1

How to edit or modify the default asset tag for MobileAsset version 7 (custom label)

MobileAsset v7 compatibility with WDT3200-series mobile devices

MobileAsset v7, v6: Script to create database backups outside of the program

MobileAsset v6: During audit on mobile device, Asset descriptions are wrong

SQL Server 2008 R2 Express installation fails with "LandingPage" error

MobileAsset v7.1 Terminology: Alerts, Email, Reminders, Lead Time, Maintenance, Check Out

MobileAsset: Mobile devices and the check-out/check-in process

MobileAsset: How to run Database Manager on Windows 8 & Windows Server 2012

Multiple products: Only 1000 objects show in the list, but there are more in the database

Custom SQL passwords for InventoryControl and MobileAsset

Wasp services will not remain started with a numeric machine name

MobileAsset v6: Asset tags printed when creating or editing an asset have missing or wrong description

Mobile Asset v7: Picture of asset taken on mobile device doesn't show on the PC's Picture tab

MobileAsset v7: Manual installation of CAB files to a WPA1000 mobile device

MobileAsset v7 on a mobile device: Switching database, or respecifying the Service URL

InventoryControl/MobileAsset: Error: Failed to load print preview or print failed

InventoryControl: Error: "Connection refused. Check if Wasp Inventory Windows Service is started", but the service is started

MobileAsset v6: Creating or Verifying the ODBC Connection for AssetReader

Multiple products: Printing labels from a list errors after the first 11 labels. Printing the label directly in Labeler works properly.

MobileAsset: Web Module Toolbar buttons appear as broken picture icons

Multiple Products: When attempting to open reports, they prompt for a login, often with WaspReader entered as the login ID

Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service

Windows Server 2008: Enabling .NET 3.5.1 and/or ASP.NET

Multiple Products: prompt, window or values are cut off or not visible

MobileAsset Web Module: How to force data through HTTPS

MobileAsset Error: "Short Date Format Must Be the Same as the PC" message on mobile device

Alternative email server to use if email alerts are not passing through your server

All Products: How to check which ports are in use

WaspNest - In MobileAsset or InventoryControl the check out and check in has been disabled and I am unable to check in or check out inventory

Creating ODBC connections in 64-bit versions of Windows

IIS needs to be manually changed to 32-bit mode in the web module

Windows Security Message: Data execution protection error in Windows Vista

When printing from the List screen, it gives an error "Settings to access printer '<name>' are not valid."