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HC1 mobile device: Summit's Status shows Down - Knowledgebase / Hardware / Mobile Computers - Wasp Helpdesk

HC1 mobile device: Summit's Status shows Down

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Symptom

On an HC1 mobile device, the Summit Client Utility's Main tab (and Status tab) shows Status: Down
 
hc1-summit-status-down.png
 

Resolution

  1. Start, Settings, System, Device Setting, IO tab.

  2. In the top section, click Wireless.

    hc1-wireless-enable.png

  3. In the bottom section, if it's Enabled already, set it to Disable. Wait until the change takes effect (balloons spin then disappear).

  4. Set it to Enable. Wait until the change takes effect.

  5. Tap OK.
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