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MobileAsset Web Module displays a blank page - Knowledgebase / Discontinued Products / Mobile Asset v6 and older / Mobile Asset v6 - Wasp Helpdesk

MobileAsset Web Module displays a blank page

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Symptom: When trying to browse the web page, you get a blank page with an error symbol at the bottom. Details of that message read: Unhandled Error in Silverlight Application Code: 2104 Category: InitializeError Message: 2104 An error has occurred.

Checking the AssetWebServer.log would have a different error: Auth type does not exist. This is a non-Windows authentication login.

Cause: The three MIME types used by the web module were not created properly by the installation.

Resolution: On the web server, go to Control Panel > Administrative Tools > Internet Information Services (IIS) Manager. Open Sites > MobileAssetWeb on the list on the left, then double click MIME Types in the main window. Click Add and add these three MIME Types:

File Name Extension     MIME type

  .xaml                          application/xaml+xml

  .xap                            application/x-silverlight-app

  .xbap                          application/x-ms-xbap

(These steps are for IIS 7 in Windows 7/Server 2008 and up. Earlier versions of IIS may differ slightly.)

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