Skip to main content

InventoryControl v7: at client launch, error: Method Not found: 'Boolean Wasp.Utility,WtBcKEy.get_WtInventoryRequest()' - Knowledgebase / Discontinued Products / InventoryControl / Version 7 - Wasp Helpdesk

InventoryControl v7: at client launch, error: Method Not found: 'Boolean Wasp.Utility,WtBcKEy.get_WtInventoryRequest()'

Authors list

Symptom

When launching the InventoryControl v7 PC client, you receive an error:
Error in Application
Method not found: 'Boolean Wasp.Utility.WtBcKey.get_WtInventoryRequest()'.
 

Cause

During installation, the user specified an installation path that is only one level deep. For example: D:\Wasp
 
This causes InventoryControl and the bundled Labeler to both install to the same directory, which overwrites some files and prevents the programs from working properly.
 

Resolution

Uninstall InventoryControl and Labeler. Then reinstall, specifying a path that is at least two levels deep. For example: D:\Wasp\InventoryControl
Helpful Unhelpful

24 of 29 people found this page helpful