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News

  • Apr
    17

    Wasp Support April Holiday

    by Sicaro Burnett
    in General

    Wasp Barcode Technologies Technical Support's US Office is closed Friday April 18th 2025, and reopening at 8am on Monday, April 21st 2025.

  • Jan
    18

    End of TLS 1.0 and 1.1 Support

    by Sicaro Burnett
    in General

    Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1

View 24 articles

Knowledgebase

InventoryCloud Getting Started (12)


  • Getting Started with InventoryCloud
  • Importing Into the InventoryCloud Database
  • PreciseTime: Adding a Filter for Employee to Reports
  • AssetCloud & InventoryCloud: API FAQ
  • WDI4700: enable reading USA Driver's License
View 12 articles

AssetCloud Getting Started (3)


  • Getting Started with AssetCloud
  • RFID Troubleshooting and Setup
  • AssetCloud report customization: Add Grand Total to Asset by Asset Type Report
View 3 articles

FAQs (112)


  • What does "Wasp" stand for?
  • Power Supply specifications for multiple products
  • Multiple products: Will the mobile device app work when not connected to a wifi network?
  • Wasp SMTP and Office 365
  • DMARC compliance
View 112 articles

Cloud (175)


  • InventoryCloud: Installing to WDT92 via data cable (connected to PC)
  • Cloud On-Premise installation: IIS Settings Prerequisites
  • Cloud On-Premise: Adding additional users
  • AssetCloud/InventoryCloud: API requests recieve a 429 Too Many Requests response
  • HTTP Error 429 when using API calls
View 175 articles

Hardware (393)


  • Printer driver and calibration steps for most Wasp Printers
  • I need to perform an Alt, Ctrl, and/or Shift function as a prefix or suffix for my Wasp Scanner. I have a Wandreader, CCDLR, 8900, 8905, 3900, 3905, 500, 2900 or 2905 Wasp scanner.
  • Installing Wasp Bluetooth scanners on XP SP3
  • Printer Programming Manuals: WPL, ZPL, EPL
  • I have a barcode printed on a colored background that will not scan.
View 393 articles

Software (304)


  • InventoryControl - How do I get started using InventoryControl
  • Windows Security Message: Data execution protection error in Windows Vista
  • QuickStore - How do I connect my Wasp WPL-305 printer with USB so I can print
  • Printing Labels from CountIt
  • WaspTime: How to backup, move and restore the database and service to a new machine
View 304 articles

Discontinued Products (597)


  • MobileAsset: Database Server's machine name has changed, now Mobile Asset will not open
  • MobileAsset v7: Cannot Upload or Sync Device after Changing Password in MA on the PC
  • InventoryControl/MobileAsset: Error: Failed to load print preview or print failed
  • MobileAsset v7 Enterprise: After patching to v7.1, Database Manager will not upgrade additional databases to v7.1
  • MobileAsset v7: attempting full sync on mobile device: Error uploading chunk 0...
View 597 articles

Software Updates & Patches (8)


  • MobileAsset v7 Updates & Patches
  • CountIt v2 Updates & Patches
  • WaspTime v6 Updates & Patches
  • WaspLabeler v7 Updates & Patches
  • Cloud On-Premise: How to manually update RabbitMQ (and Erlang) to update JQuery
View 8 articles

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