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Apr17
Wasp Barcode Technologies Technical Support's US Office is closed Friday April 18th 2025, and reopening at 8am on Monday, April 21st 2025.
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Jan18
Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1
WaspProtect Support Center
Great products. Even better support. Every time.
FAQs (112)
- What is Bar Length
- Sample labels and ribbon included with WPL printers
- Windows 10 (v1709), 1803 and 1090: Windows Mobile Device Center fails to install or uninstall. "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run..."
- Multiple Products Error 26 Troubleshooting steps
- Wasp Cloud products: SSO setup with Google App SAML: Required fields, XML file, and other info
Cloud (175)
- AssetCloud and InventoryCloud: Customers and their Address Types
- Cloud On-Premise installation: Summary & Prerequisites
- Cloud On-Premise: How to change sa password (Express installation type)
- Cloud On-Premise: After the server machine restarts, we get Page Unavailable when trying to log in.
- Cloud Reports: Trying to use string.Format(FormatMoneyDecimal but FormatMoneyDecimal doesn't exist as a variable in the report
Hardware (393)
- WPL305 - What sort of cable is needed to connect the W305 to a computer via serial connection?
- How do I enable Inverse or Negative barcode reading on the WCS3900 or WLR8900 scanners?
- How to: How can I open a Cash Drawer connected to the 8055 Receipt Printer using Visual Basic 6 code?
- Printer pauses between labels
- Thermal Receipt Printers: Can you use generic paper rolls in Wasp's Receipt printer?
Software (304)
- Software Installation is failing
- QuickStore - After creating a Transfer Out, the inventory is not added to the receiving store's stock
- QuickStore - Can I create a Packing List with QuickStore
- BarcodeMaker: The u2lwasp.dll functions are not appearing in Crystal Reports.
- WaspTime: QuickBooks not allowing access to its data
Discontinued Products (597)
- MobileAsset Web: Enabling Windows Active Directory authentication
- MobileAsset: How do I change the available selections for Condition on the Maintenance Entry screen?
- Multiple products: SQL Server fails to start with Error 1814 on military/government PCs
- MobileAsset v7: How to change the ports used by the Wasp MobileAsset Windows Service
- Windows Mobile Device Center (WMDC): network ports needed for operation