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WaspProtect Support Center

Great products. Even better support. Every time.

News

  • Dec
    20

    AssetCloud & InventoryCloud: Are they affected by the Java exploit Log4J? No

    by Scott Barnett
    in General

    Regarding vulnerability CVE-2021-44228 which applies to the Apache Log4j utility, are Wasp's AssetCloud & InventoryCloud affected?

  • Mar
    20

    DISINFECTING RECOMMENDATIONS FOR WASP SCANNERS & MOBILE PRODUCTS

    by Sicaro Burnett
    in General

    DISINFECTING RECOMMENDATIONS FOR WASP SCANNERS & MOBILE PRODUCTS

View 21 articles

Knowledgebase

InventoryCloud Getting Started (1)


  • Getting Started with InventoryCloud
View 1 article

AssetCloud Getting Started (1)


  • Getting Started with AssetCloud
View 1 article

FAQs (143)


  • Labeler - On Windows 2000 and XP machines, users cannot create new files with Labeler v4.7.x or earlier
  • What does "Wasp" stand for?
  • InventoryControl SDK information
  • Wasp-branded Android mobile devices: clearing app cache
  • InventoryControl: How to Restore the Database from MDF and LDF Files
View 143 articles

Cloud (130)


  • Windows Mobile Device Center settings interfere with mobile device's connection to Wasp service
  • AssetCloud & InventoryCloud: Reports with monetary totals show unexpected values
  • AssetCloud OnPrem/InventoryCloud OnPrem: Redis will not start, gives 1067 error
  • Cloud On-Premise: Stop and restart all services (bounce)
  • InventoryCloud Training Resources
View 130 articles

Hardware (389)


  • WWS450: Where can I get the drivers for the Virtual Com Port mode?
  • Wasp Timeclocks and POE (Power Over Ethernet)
  • WWS550i & WWS100i: Pairing to iOS (iPhone & iPad)
  • WPL printers: Scan-to-Print: scan a barcode to print a label with that barcode
  • WPL406: label feed problems, grinding noise, print quality problems (print head not latched)
View 389 articles

Software (420)


  • Labeler: How To set the label size and paper size
  • Labeler v6: WPL Printer is the only choice in the pull-down menu in File > Page Setup > Printer Setup
  • I need to allow a user with only user access run my Wasp software but I keep getting errors. It works fine as an administrator.
  • Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service
  • Labeler v7: crashing when selecting a font
View 420 articles

Discontinued Products (522)


  • InventoryControl - Roaming between multiple access points
  • Importing Into the InventoryControl v7 Database
  • InventoryControl: How do I import the information for the Manage Suppliers tab?
  • InventoryControl: I've set a primary location for my item. Why doesn't it show up on the mobile device?
  • InventoryControl v7 Training Resources
View 522 articles

Software Updates & Patches (8)


  • MobileAsset v7 Updates & Patches
  • CountIt v2 Updates & Patches
  • WaspTime v6 Updates & Patches
  • WaspLabeler v7 Updates & Patches
  • Cloud On-Premise: How to manually update RabbitMQ (and Erlang) to update JQuery
View 8 articles

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