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Feb27
Introducing our redesigned Wasp Support website and ticketing system. The new site will include the same great resources with additional enhanced features, such as an improved search engine.
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Nov17
After your Wasp Software has been installed you might get a prompt to Register or Enter Your Activation Key. Registration must be done on our main website. You are required to first register an account for our main website www.waspbarcode.com. This account is different from the account you...
WaspProtect Support Center
Great products. Even better support. Every time.
FAQs (113)
- InventoryControl v7: Receiving Purchase Order of item with multiple Order Units using Wifi (RF) app results in wrong order unit being received
- AssetCloud and InventoryCloud: Single Sign-On (SSO), Active Directory Federated Services (ADFS), setup and security questions
- Downloaded installer error: "This is not a valid win32 application" or "This app can't run on your PC"
- Cloud Versions: AssetCloud, InventoryCloud
- AssetCloud & InventoryCloud: new user invitation not working, can't change username, forgot password
Cloud (52)
- AssetCloud: How to extend or change the Due Date on a checked out asset
- AssetCloud & InventoryCloud: Reports with monetary totals show higher than expected values
- InventoryCloud: Why do FIFO and LIFO items show Average Cost?
- AssetCloud & InventoryCloud: filtering reports (including scheduled reports)
- InventoryCloud & AssetCloud: When designing Labels, the Preview tab gives an error or is blank
Hardware (376)
Software (663)
- MobileAsset v7 installation on WDT92 fails
- InventoryControl v7: Pick Order and Purchase Order report files without "Reprint"
- InventoryControl: Error WT1002 when attempting to archive transactions
- Quickstore: Physical Inventory/Cycle Count process
- InventoryControl v7: Create Mobile Database gives "unexpected error"; log has Object Reference, ValidateStep21()