-
Apr17
Wasp Barcode Technologies Technical Support's US Office is closed Friday April 18th 2025, and reopening at 8am on Monday, April 21st 2025.
-
Jan18
Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1
WaspProtect Support Center
Great products. Even better support. Every time.
InventoryCloud Getting Started (12)
- QuickBooks - Application with Revoked Certificate
- PackageTracker: Working with attached pictures in the Android app
- Timeclocks (2023): configure Wifi password via file on USB drive
- Microsoft products End of Life pertaining to Wasp Tech Support
- Cloud On-Premise: Performance Maintenance of SQL Server WaspTrack Database
FAQs (112)
Cloud (175)
- AssetCloud and InventoryCloud: Customers and their Address Types
- Cloud On-Premise installation: Summary & Prerequisites
- Cloud On-Premise: How to change sa password (Express installation type)
- Cloud On-Premise: After the server machine restarts, we get Page Unavailable when trying to log in.
- Cloud Reports: Trying to use string.Format(FormatMoneyDecimal but FormatMoneyDecimal doesn't exist as a variable in the report
Hardware (393)
- Muliple Products - Retains the MobileAsset database after cold boot
- WPL305 - How to reset and recalibrate the WPL305 printer
- WDI4500: Scanning into Excel, the Tab or Enter keys do not work
- 600 Thermal Printer - Is there a way of using the W-600 in a DOS environment?
- How do I set the WWS800 & WWS850 to not go into sleep mode?
Software (304)
- Software Installation is failing
- QuickStore - After creating a Transfer Out, the inventory is not added to the receiving store's stock
- QuickStore - Can I create a Packing List with QuickStore
- BarcodeMaker: The u2lwasp.dll functions are not appearing in Crystal Reports.
- WaspTime: QuickBooks not allowing access to its data
Discontinued Products (597)
- MobileAsset: Printing labels, errors occur referencing LabelerOCX.OCX
- Multiple products: Windows 8.1 does not allow .Net Framework to install properly
- WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
- MobileAsset v7, v6: Script to create database backups outside of the program
- MobileAsset Web: Certain receipts do not list the asset(s)