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Jun30
Wasp Barcode Technologies phone support and chat support services will not be available July 3rd and July 4th. Tickets created through the support website will be addressed beginning on Wednesday after the holiday.
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May4
Introducing our redesigned Wasp Support website and ticketing system. The new site will include the same great resources with additional enhanced features, such as an improved search engine.
WaspProtect Support Center
Great products. Even better support. Every time.
FAQs (96)
Cloud (25)
- AssetCloud: attempting login on iOS device, Request failed: client error (422)
- Report list comparison between AssetCloud, MobileAsset v7, and MobileAsset v6
- AssetCloud: Working with Multi-Quantity Assets
- AssetCloud: When designing the Asset Tag label, the Preview tab is blank, and there is an error message saying "Lack of free space on the page".
- AssetCloud: Where to view checkout/checkin signatures?
Hardware (375)
Software (623)
- MobileAsset v7: Database Manager: how to reset the default backup location
- MobileAsset v7: editing server name/IP address in service.config for Windows Mobile/CE device
- MobileAsset v7: Parent asset cannot be checked in or out
- InventoryControl v7: printing labels, error: FixedDocument must contain at least one FixedPage
- InventoryControl Standard: Mass Update fails