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Nov10
In observance of the Veterans Day Holiday, Wasp Support will be closed November 11th.
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Jan18
Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1
WaspProtect Support Center
Great products. Even better support. Every time.
FAQs (112)
- What is Direct Thermal
- USB-COM driver for some Wasp scanners
- Windows 10 Fix Summary for Windows Mobile Device Center issues (win10fix)
- AssetCloud & InventoryCloud: Migrating data from MobileAsset v7 or InventoryControl v7
- Wasp Cloud products: SSO setup with ADFS: Required fields, XML file, and other info
Cloud (176)
- InventoryCloud: how to add fields such as Site and Location to the Inventory labels
- Cloud On-Premise installation: PowerShell permission configuration
- Asset/Inventory Cloud OnPremise: I can only apply transactions to 50 records at once
- Cloud On-Premise: Can Single Sign-On (SSO) be used to authenticate users if no SMTP server is available? Yes
- AssetCloud and InventoryCloud OnPremise: Permanently set logs to verbose mode
Hardware (394)
- WLS9600: LED blinks green and there is no beam emitted when the trigger is pulled
- WWS100i Beeper Settings and Power Off Timeout barcodes in the manual aren't working
- WDT60: LED indicators
- Windows Mobile Device Center settings interfere with mobile device's connection to Wasp service
- MobileAsset v7: during full sync, Windows mobile device gets "error creating snapshot"
Software (305)
- How to edit or modify the default asset tag for MobileAsset version 6 (custom label)
- Reports fail to open on a machine with no C: drive
- QuickStore: How to import inventory quantity
- BarcodeMaker: Shared documents opened on machines with BarcodeMaker installed show partial barcodes, but display correctly on machines without BarcodeMaker
- WaspTime : Data and File Location for version 6
Discontinued Products (597)
- InventoryControl: Automatic item numbering is out of sequence.
- How to edit or modify the default item label for InventoryControl version 7 (custom label)
- InventoryControl v7.0-7.2: Moving inventory from one location into another that already had inventory for that Item produces extra lines on Inventory List
- InventoryControl v7: Price doesn't show on the Pick Order's Invoice
- InventoryControl v7: What is the Wasp Inventory Windows Service?