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WaspProtect Support Center

Great products. Even better support. Every time.

News

  • Nov
    10

    Veterans Day Holiday Hours

    by Sicaro Burnett
    in General

    In observance of the Veterans Day Holiday, Wasp Support will be closed November 11th.

  • Jan
    18

    End of TLS 1.0 and 1.1 Support

    by Sicaro Burnett
    in General

    Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1

View 24 articles

Knowledgebase

InventoryCloud Getting Started (13)


  • Getting Started with InventoryCloud
  • Cloud On-Premise Install Quick Start Guide
  • InventoryCloud/AssetCloud - Filters no longer default to "Contains"
  • QuickBooks - Application with Revoked Certificate
  • PackageTracker: Working with attached pictures in the Android app
View 13 articles

AssetCloud Getting Started (3)


  • Getting Started with AssetCloud
  • RFID Troubleshooting and Setup
  • AssetCloud report customization: Add Grand Total to Asset by Asset Type Report
View 3 articles

FAQs (112)


  • How do barcodes work
  • AssetCloud FAQ's
  • Windows 10 Bluetooth pairing problems
  • AssetCloud and InventoryCloud printing labels from a mobile device to a WPL308
  • WPL305e tutorial video: Loading ribbon and media (labels)
View 112 articles

Cloud (176)


  • Package Tracker says an update is available and I must upgrade
  • AssetCloud FAQ's
  • AssetCloud: Asset Tag label has an error "The SELECT permission was denied on the object 'asset', database 'WaspTrack', schema 'dbo'."
  • Using AssetCloud Export scripts
  • InventoryCloud report customization: Pick Invoice, sort items by description
View 176 articles

Hardware (394)


  • InventoryControl : Blank database for version 6
  • All Windows Mobile devices - Error: Windows will not communicate with the Windows Mobile Device
  • WDI4500: program the scanner to read red barcodes
  • How to set the correct label size in your printer's driver
  • WDI4600 Scanner: How to Set Prefix and/or Suffix to Tab, Enter, nothing, or other character(s)
View 394 articles

Software (305)


  • Labeler v7 - Error - Program crashes when trying to open Design, Layout, or Print (WpfPrinterTest)
  • InventoryControl: Configure mobile device label printing, when printer is not connected to the Inventory Service PC
  • WaspTime v5, v6, v7: Overnight rules - I have a shift that spans midnight. How do I set up WaspTime to show this as one day of shift work?
  • WaspTime: Error attempting to unarchive an employee: The unarchive failed (with error in log file: Value was either too large or too small for an Int32)
  • Microsoft .NET Framework Repair and Uninstall/Reinstall Procedures
View 305 articles

Discontinued Products (597)


  • InventoryControl : Is there a faster way to do all the Add transactions I must perform to populate the database with my initial inventory?
  • How do I print custom labels that make use of the data collected in a MobileAsset or InventoryControl database?
  • MobileAsset v7: mobile device full sync error: Found a record with matching uuid, but different device name
  • MobileAsset v7: Funding debits are rounded to the nearest dollar
  • MobileAsset v7 installation on WDT92 fails
View 597 articles

Software Updates & Patches (8)


  • MobileAsset v7 Updates & Patches
  • CountIt v2 Updates & Patches
  • WaspTime v6 Updates & Patches
  • WaspLabeler v7 Updates & Patches
  • Cloud On-Premise: How to manually update RabbitMQ (and Erlang) to update JQuery
View 8 articles

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