This article lists common problems and some suggested solutions. Problems are indicated by the LED light pattern.
LED Status / Color | Printer Status | Solution Number |
Off | Off | 1 |
Blinking / Solid Amber | Stopped | 2 |
Blinking Red | Stopped | 2 |
Blinking / Solid Red | Stopped | 3 |
1. Check the power connection.
- Turn on the power switch.
- Check if the green LED is lit on the power supply. If not the power supply may be broken
- Check both power connections from the power cord to the power supply and from the power supply to the printer power jack.
2.The printer has the wrong power adapter.
- The power adapter should read EDAC EDACPOWER ELEC. The WPL305 printer requires DC Output of 24V, 3.75A. The power supply in the picture shows 18-24V, 4.75A, which will also work.
3. The printer is out of label or ribbon or the printer settings are not correct
Out of label or ribbon
- Load a roll of labels and follow the instructions in the Loading the Labels Section of the Manual, then press the feed button to resume printing.
- Load a ribbon and follow the instructions in the Loading the Ribbon Section of the Manual, then press the feed button to resume printing.
Printer setting is not correct
- Initialize the printer by following the instructions in the Power on Utilities Section of the Manual.
See also the WPL305e tutorial video: Loading ribbon and media (labels) below in Related Pages.