Navigate
Wasp Helpdesk
  • Register

  • or
  • Login
    Need a password reminder?
or
Contact Us
  • Get in touch

    Send us an email

  • Start a chat session

  • Knowledgebase Read help articles
  • News News & updates
  • Contact Us We are here to help
  • Training View our options
  • Product Sunsets Non-Supported Products
Barcode System Consult
Barcode Printer Consult
Barcode Label Consult
  • Portal
  • Knowledgebase
  • Hardware
  • Scanners
  • WCS3900/3905/3950
  • WCS3900 or WCS3905: scanner's beam comes on but no barcodes are read (PS/2 keyboard connection)
Subscribe Download PDF

WCS3900 or WCS3905: scanner's beam comes on but no barcodes are read (PS/2 keyboard connection)

Internal User
2017-05-12
in WCS3900/3905/3950

Shut the PC all the way off.

Remove the scanner from the 'loop' completely - unplug its cable from the keyboard and system.  Connect the keyboard normally.

Power on the PC normally.

With the PC running, connect the scanner to the PS/2 keyboard port and the keyboard to the other end of the scanner's wire.

Scan Factory Default from page 6.

Reboot the PC - try scanning normally.

This applies to both the WCS3900 and WCS3905.

Rate the quality of this page

This page was helpful :) :( This page was not helpful

6 of 18 people found this page helpful

Related Pages

  • Scanner User Manuals, Programming Reference Guides, Quick Reference Guides, Quick Start Guides (multiple models) manual

Quick Jump
  • Wasp Helpdesk
  • Knowledgebase
  • News
  • Contact Us
Top
Helpdesk software provided by Deskpro