There are multiple places where the database PC name and service PC name need to be specified properly for everything to work right. Usually the Service PC name is the same as the Database PC name, but since the Enterprise edition has the option of installing the service on a different PC, that's not always the case.
The Wasp MobileAsset Windows Service is the component that the mobile devices (Windows Mobile/CE, Android, iOS) use to communicate to the database. The MobileAssetWindowsService.exe.config file contains the settings that correspond to the PC client's License Server and Server registry entries.
MobileAsset client software settings registry path:
64-bit Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Wasp Technologies\MobileAsset\Options
32-bit Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Wasp Technologies\MobileAsset\Options
If a mobile device is giving connection errors, the service's configuration file is probably (but not always) the problem, not the device.
Path to the service's configuration file:
64-bit Windows: C:\Program Files (x86)\Wasp Technologies\MobileAsset\Services\MobileAssetWindowsService.exe.config
32-bit Windows: C:\Program Files\Wasp Technologies\MobileAsset\Services\MobileAssetWindowsService.exe.config
| Database PC | Service PC | |
| Standard edition registry | Server: DB PC name\instancename example: SERVER01\WASPDBEXPRESS |
License Server: same as DB PC example: SERVER01 |
| Professional edition registry | Server: DB PC name\instancename | License Server: same as DB PC |
| Enterprise edition registry | Server: DB PC name\instancename example 1: SERVER01\WASPDBEXPRESS example 2: SERVER01\SQLPROD example 3: SERVER01 |
License Server: Service PC name example 1: SERVER01 example 2: APPSERV02 |
| Mobile device's Service URL | http://ServicePCname:10008 | |
| Mobile device's service.config file | Lines 3 & 4: Service PC name | |
| MobileAssetWindowsService.exe.config | Line 10: Data Source=DBPCname\instancename |
Lines 24 & 32: <add baseAddress="http://ServicePCname:10008... |
| WaspConfig database, application_databases table, db_server_name column |
DB PC name\instancename |