Navigate
Wasp Helpdesk
  • Register

  • or
  • Login
    Need a password reminder?
or
Contact Us
  • Get in touch

    Send us an email

  • Start a chat session

  • Knowledgebase Read help articles
  • News News & updates
  • Contact Us We are here to help
  • Training View our options
  • Product Sunsets Non-Supported Products
Barcode System Consult
Barcode Printer Consult
Barcode Label Consult
  • Portal
  • Knowledgebase
  • Discontinued Products
  • InventoryControl
  • Version 7
  • InventoryControl v7: Create Mobile Database gives "unexpected error"; log has Object Reference, ValidateStep21()
Subscribe Download PDF

InventoryControl v7: Create Mobile Database gives "unexpected error"; log has Object Reference, ValidateStep21()

Scott Leonard
2025-01-07
in Version 7

Symptom

A mobile database has already been created. Then one of the previously-specified Source or Destination Sites (as seen on the Create Mobile Database screen) was deleted from the Site list in the PC's InventoryControl client. When the Create Mobile Database process is attempted again, one or both of the sites is blank. When the Next button is clicked, the error occurs:

icv7-batch-site-blank-error.png



Application Error

An unexpected error occurred in the InventoryControl application. Please contact Wasp Barcode technical support.

This error has been logged to the application's log file.

Press OK to continue.


Resolution


Set the blank popdown to a current value. Now when clicking Next, the process should continue normally.


More information:


Path to log file:

C:\ProgramData\Wasp Barcode Technologies\InventoryControl\4.0.0.0\InventoryControl.log


... which contains this set of messages:


2019-05-21 13:17:05.423          1 ERROR       | ******** Unhandled Exception ********

2019-05-21 13:17:05.423          1 ERROR       | Object reference not set to an instance of an object.

2019-05-21 13:17:05.423          1 ERROR       |    at Wasp.Wizard.MobileDeviceCommWizard.ValidateStep21()

                                    |    at Wasp.Wizard.MobileDeviceCommWizard.ValidateTabStep(Int32 nTab, Int32 nTabStep)

                                    |    at Wasp.Wizard.WizardBaseWithTabs.WtNextButton_Click(Object sender, EventArgs e)

                                    |    at System.Windows.Forms.Control.OnClick(EventArgs e)

                                    |    at System.Windows.Forms.Button.OnClick(EventArgs e)

                                    |    at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)

                                    |    at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

                                    |    at System.Windows.Forms.Control.WndProc(Message& m)

                                    |    at System.Windows.Forms.ButtonBase.WndProc(Message& m)

                                    |    at System.Windows.Forms.Button.WndProc(Message& m)

                                    |    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

                                    |    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

                                    |    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Rate the quality of this page

This page was helpful :) :( This page was not helpful

4 of 23 people found this page helpful


Quick Jump
  • Wasp Helpdesk
  • Knowledgebase
  • News
  • Contact Us
Top
Helpdesk software provided by Deskpro