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USB scanners and Mac OS X 10.11 (El Capitan) - Knowledgebase / Hardware / Scanners - Wasp Helpdesk

USB scanners and Mac OS X 10.11 (El Capitan)

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Wasp has received reports of wired USB scanners no longer working after upgrading to Mac OS X 10.11 (El Capitan). The scanner beeps, then is unresponsive.
 
Users on Apple's discussion forums have also reported problems with other non-Wasp scanner models:
 
As of December 2, 2015, our hardware engineers have confirmed that Apple has changed the communication method, and are working on a solution.
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