Navigate
Wasp Helpdesk
  • Register

  • or
  • Login
    Need a password reminder?
or
Contact Us
  • Get in touch

    Send us an email

  • Start a chat session

  • Knowledgebase Read help articles
  • News News & updates
  • Contact Us We are here to help
  • Training View our options
  • Product Sunsets Non-Supported Products
Barcode System Consult
Barcode Printer Consult
Barcode Label Consult
  • Portal
  • Knowledgebase
  • Hardware
  • Scanners
  • USB scanners and Mac OS X 10.11 (El Capitan)
Subscribe Download PDF

USB scanners and Mac OS X 10.11 (El Capitan)

Scott Leonard
2017-04-10
in Scanners
Wasp has received reports of wired USB scanners no longer working after upgrading to Mac OS X 10.11 (El Capitan). The scanner beeps, then is unresponsive.
 
Users on Apple's discussion forums have also reported problems with other non-Wasp scanner models:
https://discussions.apple.com/thread/7290144
 
As of December 2, 2015, our hardware engineers have confirmed that Apple has changed the communication method, and are working on a solution.

Rate the quality of this page

This page was helpful :) :( This page was not helpful

10 of 41 people found this page helpful


Quick Jump
  • Wasp Helpdesk
  • Knowledgebase
  • News
  • Contact Us
Top
Helpdesk software provided by Deskpro