Skip to main content

PreciseTime: Employee's checkbox is grayed out when adding to clock - Knowledgebase / Cloud / PreciseTime - Wasp Helpdesk

PreciseTime: Employee's checkbox is grayed out when adding to clock

Authors list

Trying to add employee to clock and the box is greyed out

1695761069488.png

Hover over the box and this message is present

1695761119836.png

Edit the employee and select Clock Tab

1695761158630.png


Enter the badge number or any number up to 10 digits max in Clock User ID and Save

1695761236933.png

When you go back to clocks you should be able to check the box and click save for the employee

1695761390603.png

You may see it show In Queue for status


1695761449169.png


Once the software has communicated with the clock you will see a status of On Clock

1695761544416.png


Helpful Unhelpful