Navigate
Wasp Helpdesk
  • Register

  • or
  • Login
    Need a password reminder?
or
Contact Us
  • Get in touch

    Send us an email

  • Start a chat session

  • Knowledgebase Read help articles
  • News News & updates
  • Contact Us We are here to help
  • Training View our options
  • Product Sunsets Non-Supported Products
Barcode System Consult
Barcode Printer Consult
Barcode Label Consult
  • Portal
  • Knowledgebase
  • Cloud
  • PreciseTime
  • PreciseTime: Employee's checkbox is grayed out when adding to clock
Subscribe Download PDF

PreciseTime: Employee's checkbox is grayed out when adding to clock

Russ Hart
2023-09-26
in PreciseTime

Trying to add employee to clock and the box is greyed out

1695761069488.png

Hover over the box and this message is present

1695761119836.png

Edit the employee and select Clock Tab

1695761158630.png


Enter the badge number or any number up to 10 digits max in Clock User ID and Save

1695761236933.png

When you go back to clocks you should be able to check the box and click save for the employee

1695761390603.png

You may see it show In Queue for status


1695761449169.png


Once the software has communicated with the clock you will see a status of On Clock

1695761544416.png


Rate the quality of this page

This page was helpful :) :( This page was not helpful

Quick Jump
  • Wasp Helpdesk
  • Knowledgebase
  • News
  • Contact Us
Top
Helpdesk software provided by Deskpro