When printing to a thermal label printer from CountIt, it is programmed to expect a label size of 3-1/2" x 1-1/8". This will cause the objects on the label to not print properly on a 3" x 1" label. To correct this setting, download this file:

https://dl.waspbarcode.com/wasp/supportfiles/CountItLabels.zip

Extract the file to C:\Program Files\Wasp Technologies\CountIt (or C:\Program Files (x86)\Wasp Technologies\CountIt for 64 bit versions of Windows), overwriting the original label files there.

If you need to change the label size to something other than 3" x 1", you can edit these files in Notepad or other text editor, and specify the correct values (in inches) for label_width and label_height.

CountIt v2.3