Navigate
Wasp Helpdesk
  • Register

  • or
  • Login
    Need a password reminder?
or
Contact Us
  • Get in touch

    Send us an email

  • Start a chat session

  • Knowledgebase Read help articles
  • News News & updates
  • Contact Us We are here to help
  • Training View our options
  • Product Sunsets Non-Supported Products
Barcode System Consult
Barcode Printer Consult
Barcode Label Consult
  • Portal
  • Knowledgebase
  • Hardware
  • Scanners
  • When I scan a barcode using my Laser scanner, no data is transmitted to my application and my mouse pointer moves around the screen.
Subscribe Download PDF

When I scan a barcode using my Laser scanner, no data is transmitted to my application and my mouse pointer moves around the screen.

Internal User
2017-04-10
in Scanners
Check the connections for your scanner and make sure the scanner is connected to the keyboard port of your PC. The scanner will not function properly if it is connected to the mouse port of your PC. 

Rate the quality of this page

This page was helpful :) :( This page was not helpful

10 of 33 people found this page helpful


Quick Jump
  • Wasp Helpdesk
  • Knowledgebase
  • News
  • Contact Us
Top
Helpdesk software provided by Deskpro