Symptom
On an Android mobile device, you receive an error:
InventoryCloud
javax.net.ssl.SSLPeerUnverifiedException: Hostname [tenantname].waspinventorycloud.com not verified:
certificate: sha256/qzy2vc8eSasQb8/SMhUhVRYnpZTsjW2Svuo1ju4TO4M=DN:
CN=*.waspassetcloud.com
subjectAltNames:
[*.waspassetcloud.com, waspassetcloud.com, waspinventorycloud.com, *.waspinventorycloud.com]
OK
Resolution
- Log out of the program on your device.
- On the login screen, hide the keyboard.
- Pinch the screen below the login box (touch two fingers to the screen, and pull them together, like zooming a picture).
- You should get a message about changing database. Tap Yes.
- On the next screen, fill out the device name, username and password., and log in.
- This will force a fresh database down to your device and correct the issue.