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WaspProtect Support Center

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News

  • Aug
    31

    Wasp Barcode Technologies U.S. Office holiday closing: Labor Day

    by Internal User
    in General

    Wasp Barcode Technologies in the U.S. will be closed Monday, September 4, reopening at 8am Central US time on Tuesday, September 5.

  • Dec
    20

    AssetCloud & InventoryCloud: Are they affected by the Java exploit Log4J? No

    by Scott Barnett
    in General

    Regarding vulnerability CVE-2021-44228 which applies to the Apache Log4j utility, are Wasp's AssetCloud & InventoryCloud affected?

View 22 articles

Knowledgebase

InventoryCloud Getting Started (4)


  • Getting Started with InventoryCloud
  • Cloud On-Premise Install Quick Start Guide
  • InventoryCloud/AssetCloud - Filters no longer default to "Contains"
  • QuickBooks - Application with Revoked Certificate
View 4 articles

AssetCloud Getting Started (3)


  • Getting Started with AssetCloud
  • RFID Troubleshooting and Setup
  • AssetCloud report customization: Add Grand Total to Asset by Asset Type Report
View 3 articles

FAQs (150)


  • What is Thermal Transfer
  • Windows Mobile Device Center (WMDC) Troubleshooting Resources
  • AssetCloud & InventoryCloud: new user invitation not working, can't change username, forgot password
  • AssetCloud & InventoryCloud: data encryption
  • Cloud On-Premise: Do the products use TLS 1.0 and/or TLS 1.1? no
View 150 articles

Cloud (147)


  • Importing Into the AssetCloud Database
  • AssetCloud & InventoryCloud: Labels editing - How to increase the size of the barcode object
  • AssetCloud & InventoryCloud: How can we import the attachments from MobileAsset/InventoryControl?
  • Cloud On-Premise: Reenable WaspCloud username/password screen after SSO has been enabled
  • AssetCloud & InventoryCloud Report Customization List
View 147 articles

Hardware (405)


  • WDT2200 - I have loaded Mobile Inventory on the 2200, but cannot start the program.
  • WWS800 & WWS850 Freedom scanner: How to eliminate the "leading 0" on UPC scans.
  • WRP8055 Thermal Printer - I'm looking for code that will allow my homebrew POS application to communicate with the Wasp Receipt Printer.
  • B1000 & B1100 BioClock Manual
  • 2900 WandReader : What software is required to use the WandReader?
View 405 articles

Software (422)


  • QuickStore - With multiple workstations performance is slower than expected with networked users
  • WaspTime : Time exported to Quickbooks does not appear.
  • WaspTime : Can I put an employee in more than one department so that I can charge various amounts to various departments?
  • How to edit or modify the default item label for InventoryControl version 6 (custom label)
  • InventoryControl: Configure mobile device label printing, when printer is not connected to the Inventory Service PC
View 422 articles

Discontinued Products (522)


  • InventoryControl: Blank Database for version 5
  • MobileAsset: Web Module Toolbar buttons appear as broken picture icons
  • MobileAsset installer: Error 0 running command setup.exe
  • MobileAsset v7.1 Terminology: Alerts, Email, Reminders, Lead Time, Maintenance, Check Out
  • MobileAsset v7: When trying to log in, Android & iOS devices receive "MobileAsset Request failed: internal server error (500)"
View 522 articles

Software Updates & Patches (8)


  • InventoryControl v6 Updates & Patches
  • CountIt v2 Updates & Patches
  • WaspLabeler v7 Updates & Patches
  • WaspLabeler v6 Updates & Patches
  • WaspLabeler db Tracker Updates & Patches
View 8 articles

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