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Hardware

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Printers (76)


  • WPL305 - How to reset and recalibrate the WPL305 printer
  • Thermal Receipt Printers: Printer Driver (v3.51, older, deprecated)
  • WPL Printers: How do I calibrate the printer with labels that have black lines on the backing?
  • Windows Printer & Printing Subsystem problems
  • Wasp WPL Label Printer Installation & Troubleshooting
View 76 articles

Scanners (139)


  • I have a barcode printed on a colored background that will not scan.
  • Multiple Scanners: Enable or Disable Invisible Characters
  • WWS450 - How to reset the base
  • Scanner cable types and compatible scanner models
  • serial cable for WLS9600 & WDI4600 scanners
View 139 articles

Mobile Computers (122)


  • WDT2200: How to set a program (e.g. created in AppGen) to start automatically when the scanner is powered on
  • InventoryControl: Configure mobile device label printing, when printer is not connected to the Inventory Service PC
  • Package Tracker says an update is available and I must upgrade
  • MobileAsset v6: Setting up mobile device, error: "Failed to get current supported application version: failed to convert MOBILEASSET_PPC_APP_CURRENT_VERSION string"
  • Windows Mobile Device Center settings interfere with mobile device's connection to Wasp service
View 122 articles

POS Equipment (27)


  • WKB1000 keyboard - The programable keys aren't labeled. What are they set to by default?
  • WKB1000 - How to program function key macros with the Quickstore POS Keyboard
  • WKB1000 - Error: My keyboard is only partially programming. How do I fix this?
  • Quickstore: Manual and Documentation
  • WKB1155 : I need the utility to program the keys on the POS keyboard
View 27 articles

Time Clocks (29)


  • We need the mac address from our Wasp clock.
  • Wx100 Timeclocks: How To change the clock display to "upside down" to match the included faceplate
  • WaspTime: What ports need to be unblocked for the Wasp clocks?
  • B2000 User Manual
  • Wx100 timeclocks (1100, 2100, 3100) are not repairable
View 29 articles
  • WDT2200: How to set a program (e.g. created in AppGen) to start automatically when the scanner is powered on

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WDT2200: How to include header files for functions used in an AppGen program node

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • HC1: Instructions for loading new OS / firmware - HC1-xxxxxMDG models only

    Posted by Jason Whitmer in 2022-06-03
    in Hardware
  • WPL305 Printer Resources

    Posted by Sicaro Burnett in 2021-10-18
    in Hardware
  • WDI4600 Scanner: How to Set Prefix and/or Suffix to Tab, Enter, nothing, or other character(s)

    Posted by Sicaro Burnett in 2020-05-01
    in Hardware
  • WLS9600: Interleaved 2 of 5 Symbology is disabled by default

    Posted by Scott Barnett in 2017-05-09
    in Hardware
  • Wasp Quick App: Usage notes

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • MobileAsset: Mobile devices and the check-out/check-in process

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WDT3200 series model features and characteristics

    Posted by Scott Barnett in 2017-08-04
    in Hardware
  • Troubleshooting the WDT3200 Series Mobile Device

    Posted by Scott Barnett in 2017-04-10
    in Hardware
  • WCD5000 cash drawer: replacing the lock

    Posted by Scott Barnett in 2018-06-13
    in Hardware
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