News Jan 18 End of TLS 1.0 and 1.1 Support by Sicaro Burnett in General Wasp Ending Support for Windows Mobile/CE Devices Using TLS 1.0 and 1.1 Nov 27 Wasp AssetCloud and InventoryCloud Updates by Sicaro Burnett in General October 21 2023 View 23 articles
Knowledgebase InventoryCloud Getting Started (7) Getting Started with InventoryCloud Cloud On-Premise Install Quick Start Guide InventoryCloud/AssetCloud - Filters no longer default to "Contains" QuickBooks - Application with Revoked Certificate PackageTracker: Working with attached pictures in the Android app View 7 articles AssetCloud Getting Started (3) Getting Started with AssetCloud RFID Troubleshooting and Setup AssetCloud report customization: Add Grand Total to Asset by Asset Type Report View 3 articles FAQs (154) Where can I find printed documentation for Wasp products? MobileAsset: Depreciation methods and process Windows Printer & Printing Subsystem problems WDI4200: Setting a prefix or suffix Windows Mobile Device Center: Manually Setting Compatibility and Service Settings on Windows 10 View 154 articles Cloud (154) Cloud On-Premise installation: hang/stuck on SQL Server Management Studio (SSMS) setup Cloud On-Premise: Attempting to make a change, the screen goes white and does not respond AssetCloud & InventoryCloud On-Premise: Procedure to restart websites and recycle application pools Cloud On-Premise: At initial install, if OP installer is cancelled before a SQL Compact installer completes: "Error attempting to validate previous installed features." Cloud On-Premise: Attempting to log into Wasp Configuration Tool or SQL Server Management Studio, error message is encountered mentioning "Server is in single user mode" View 154 articles Hardware (408) Timeclock card specs Adding a security certificate to a mobile device for use with the Summit Client Utility HC1 shows in Device Manager but not in Windows Mobile Device Center HC1 - How to set up Data Editing for scanning barcodes DR3/DR4: How to change the Enter to a Tab after scanning? View 408 articles Software (422) I need to allow a user with only user access run my Wasp software but I keep getting errors. It works fine as an administrator. Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service Multiple products: Error 'Operation not yet implemented' occurs when exporting a report as a .pdf, emailing a Purchase Order, etc. Multiple Products: SQL Server will not start, and the Event Viewer shows this error: "The client and server cannot communicate, because they do not possess a common algorithm." WaspTime: California Overtime is not calculating properly with first day of week set to Monday View 422 articles Discontinued Products (518) How to edit or modify the default asset tag for MobileAsset version 6 (custom label) InventoryControl v6 - How to run Enterprise database creation scripts InventoryControl v7: At launch, error: Database was not found... Login failed for user 'InventoryUser' InventoryControl: The Inventory Activity Report gives a "Failed to open a rowset" error InventoryControl v7: mobile device in batch mode: make sure the path is in connection.cfg View 518 articles Software Updates & Patches (8) MobileAsset v7 Updates & Patches CountIt v2 Updates & Patches WaspTime v6 Updates & Patches WaspLabeler v7 Updates & Patches Cloud On-Premise: How to manually update RabbitMQ (and Erlang) to update JQuery View 8 articles
InventoryCloud Getting Started (7) Getting Started with InventoryCloud Cloud On-Premise Install Quick Start Guide InventoryCloud/AssetCloud - Filters no longer default to "Contains" QuickBooks - Application with Revoked Certificate PackageTracker: Working with attached pictures in the Android app View 7 articles
AssetCloud Getting Started (3) Getting Started with AssetCloud RFID Troubleshooting and Setup AssetCloud report customization: Add Grand Total to Asset by Asset Type Report View 3 articles
FAQs (154) Where can I find printed documentation for Wasp products? MobileAsset: Depreciation methods and process Windows Printer & Printing Subsystem problems WDI4200: Setting a prefix or suffix Windows Mobile Device Center: Manually Setting Compatibility and Service Settings on Windows 10 View 154 articles
Cloud (154) Cloud On-Premise installation: hang/stuck on SQL Server Management Studio (SSMS) setup Cloud On-Premise: Attempting to make a change, the screen goes white and does not respond AssetCloud & InventoryCloud On-Premise: Procedure to restart websites and recycle application pools Cloud On-Premise: At initial install, if OP installer is cancelled before a SQL Compact installer completes: "Error attempting to validate previous installed features." Cloud On-Premise: Attempting to log into Wasp Configuration Tool or SQL Server Management Studio, error message is encountered mentioning "Server is in single user mode" View 154 articles
Hardware (408) Timeclock card specs Adding a security certificate to a mobile device for use with the Summit Client Utility HC1 shows in Device Manager but not in Windows Mobile Device Center HC1 - How to set up Data Editing for scanning barcodes DR3/DR4: How to change the Enter to a Tab after scanning? View 408 articles
Software (422) I need to allow a user with only user access run my Wasp software but I keep getting errors. It works fine as an administrator. Error 3417: Unable to start SQL Server (WASPDBEXPRESS) service Multiple products: Error 'Operation not yet implemented' occurs when exporting a report as a .pdf, emailing a Purchase Order, etc. Multiple Products: SQL Server will not start, and the Event Viewer shows this error: "The client and server cannot communicate, because they do not possess a common algorithm." WaspTime: California Overtime is not calculating properly with first day of week set to Monday View 422 articles
Discontinued Products (518) How to edit or modify the default asset tag for MobileAsset version 6 (custom label) InventoryControl v6 - How to run Enterprise database creation scripts InventoryControl v7: At launch, error: Database was not found... Login failed for user 'InventoryUser' InventoryControl: The Inventory Activity Report gives a "Failed to open a rowset" error InventoryControl v7: mobile device in batch mode: make sure the path is in connection.cfg View 518 articles
Software Updates & Patches (8) MobileAsset v7 Updates & Patches CountIt v2 Updates & Patches WaspTime v6 Updates & Patches WaspLabeler v7 Updates & Patches Cloud On-Premise: How to manually update RabbitMQ (and Erlang) to update JQuery View 8 articles